Varsity Lincoln

Great experience!! Purchasing a car from Mike Cash was a very pleasant experience, unlike other dealerships where the salesperson may not be interested in helping you ch Purchasing a car from Mike Cash was a very pleasant experience, unlike other dealerships where the salesperson may not be interested in helping you chose what's best for you, Mike listened, gave advice and did not pressure us into something we couldn't afford or weren't interested in just to sell a car. Jere Law was also a pleasure to do business with, having a down to earth demeanor , he was very easy to talk to. We were certainly satisfied, and will return in the future when looking for another car. More

Best of the Best Varsity Lincoln is without a doubt the ONLY Lincoln dearlership that my wife and I will go to. Having 3 other dealerships closer to our home than Vars Varsity Lincoln is without a doubt the ONLY Lincoln dearlership that my wife and I will go to. Having 3 other dealerships closer to our home than Varsity we have now purchased 2 cars from them and will be returning customers. Let me start off with who in my opinion is the best salesman I have dealt with in over 40 years of purchasing cars Mario Seman and it continues with the general manager Jere Law who I’ve come to respect as a true gentleman and this speaks volumes. From start to finish this dealership truely puts you at ease. No disappointments at Varsity. Sincerely D Calvisi. More

Great NEW car buying experience! I was helped through every (easy) step by Barry Harnis whose commitment to a great customer experience cones naturally and genuinely. Love my new MKZ I was helped through every (easy) step by Barry Harnis whose commitment to a great customer experience cones naturally and genuinely. Love my new MKZ and thanks to Barry at Varsity Lincoln, the route to ownership was made easy. Thanks! More

repaired wrong item On Wednesday and Thursday of this week I’ve had the “pleasure” in dealing with Varsity Ford on Grand River in Novi. I had made an appointment Wednesd On Wednesday and Thursday of this week I’ve had the “pleasure” in dealing with Varsity Ford on Grand River in Novi. I had made an appointment Wednesday to have a rear wheel bearing replaced (ominous drone coming from the rear). I managed to get the car there at 7:45 AM and told Jen (service write-up) of my suspicion. I was asked if there was anything else. I told her about the change-lane indicator being out and that I was getting poorer gas mileage, probably from the dying wheel bearing. She confirmed I had paid for an extended warranty and much of this was probably covered. At 4:00 PM that day I called to check on the status of the car and was told that the tech had not inspected the wheel bearing but the wiring for the change lane indicator was on deck. I reminded Jen that I had an appointment that day to have the bearing addressed and I would be in Thursday to pick up the car. 8:00 AM Thursday I was there to get the car. Jen went to check on it and informed me that they just pulled it into the service bay. I reminded her again of my appointment and she retorted that I had it in for three things: bearing, gas mileage and change lane light. In many industries this might be called “goldbricking.” The change lane indicator was secondary and the lower gas mileage was diagnostic of the wheel bearing. The car was ready for me in the parking lot and the $100 deductible for the wiring done could be paid at the cashier. Here is my perspective on this. You walk into an optical shop (office) to get a scratch on your prescription glasses repaired. The tech confirms the paid lens warranty is still in effect. Anything else need to be addressed (goldbricking). Yes, the nosepads seem to be worn out. An appointment is made so that the new lenses can be cut to your frame and inserted. You drop the glasses off a few days later for the service – call that afternoon to check on status, only to find that although the lenses were in stock the optician was backed up and could not get to your job. You pick up your glasses the following morning to find the scratches intact and that there is a $10 charge for the nosepads. Obvious questions are: 1. Doesn’t an appointment imply commitment and consequently some priority? 2. Do you pay for a warranty to mitigate risk or to enable the vendor to sell you other products? Sincerely, James R. Bohdan, O.D. More

MKc purchase The new car sales and delivery experience was great. My sales person (Robert Grabos) did a excellent Job. The delivery to my house and the setting u The new car sales and delivery experience was great. My sales person (Robert Grabos) did a excellent Job. The delivery to my house and the setting up the cars connections was really a big pllus. More

Great Experience This is my first lease at Varsity Lincoln and was by far the best experience. I have leased Lincolns at other suburban Detroit dealerships and there i This is my first lease at Varsity Lincoln and was by far the best experience. I have leased Lincolns at other suburban Detroit dealerships and there is no comparison. Great follow up by Lisa Damico and Jim Salloum made the deal effortless. Jim provided a excellent tutorial on the new features. I would definitely recommend Varsity Lincoln! More

Doing new lease on Lincoln/picking up car. Wonderful experience. Everything was all ready for me. As usual, John Treharne, whom I have been going to for 25 years, was prepared, efficient, court Wonderful experience. Everything was all ready for me. As usual, John Treharne, whom I have been going to for 25 years, was prepared, efficient, courteous and showed me everything about how to run the car in great detail. He's the best! More

Ultimate Lincoln Experience You will be blown away by the professionalism, engaging environment, friendly conversation and most important amazing vehicles provided by Varsity Lin You will be blown away by the professionalism, engaging environment, friendly conversation and most important amazing vehicles provided by Varsity Lincoln. The vehicle had been cleaned and was warming up upon arrival for the test drive and the professionalism of our representative Mike Cash was superb! Varsity is a dealership like none other and I can't imagine going anywhere else! You will never be disappointed More

Great experience with Varsity Lincoln for our new MKC . This dealership is top notch . Very professional & helpful staff . Nick Zoccola our salesperson was very professional and gave us suggestions and advi This dealership is top notch . Very professional & helpful staff . Nick Zoccola our salesperson was very professional and gave us suggestions and advice for the vehicle . Our sales experience was quick and professional . Will definitely consider Varsity Lincoln in future also . I would recommend Nick to our family and friends. More

New Lincoln 2017 MKZ Excellent dealership with experienced sales and support staff. My salesperson Mark Ambrosiak always puts my best interests first - he actually change Excellent dealership with experienced sales and support staff. My salesperson Mark Ambrosiak always puts my best interests first - he actually changed our paperwork on the day we bought the car in our favor as additional rebate money was available. Will continue to be a loyal Varsity customer. More