Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Varsity Lincoln
Novi, MI
426 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 426 reviews
December 21, 2018
New MKC Just picked up our new MKC from Denise. B. at Varsity Lincoln in Novi. Great seamless experience turning in our Ford Escape at end of lease. Denise sp Just picked up our new MKC from Denise. B. at Varsity Lincoln in Novi. Great seamless experience turning in our Ford Escape at end of lease. Denise spent just the right amount of time reviewing the many features. Looking forward to forming a long relationship with my new local Lincoln dealer. More
by 2019MKC
Employees Worked With
Denise Baiardi
December 07, 2018
Purchase of new vehicle with 13 year old trade-in. I have not purchased a new vehicle since 2004.New vehicle purchase was a very rewarding venture.,Denise went over and above to complete sale. I have not purchased a new vehicle since 2004.New vehicle purchase was a very rewarding venture.,Denise went over and above to complete sale. More
by 1960 edsel guy
Employees Worked With
DENISE BAIARDI
November 30, 2018
Above and Beyond I had my Lincoln MKC into Varsity Lincoln for a minor issue the day before Thanksgiving. I inadvertently left my key fob there and didn't discover it I had my Lincoln MKC into Varsity Lincoln for a minor issue the day before Thanksgiving. I inadvertently left my key fob there and didn't discover it missing until the next day. On Friday I called QuickLane Advisor Terrilynn Legal to inquire about my lost fob. Even though it was her day off she contacted her manager Mark Checcobelli. Mark called me on Monday to apologize for not getting back to me over the hectic post-holiday weekend, but assured me the search for my missing fob was on. He soon called back to say they had located the fob and he would have a shuttle driver deliver it to my home. I had my fob within the hour. Both Terrilynn and Mark exhibited a commitment to customer satisfaction that goes above and beyond the call of duty, and this review is their thanks. I would highly recommend Varsity Lincoln to anyone interested in exceptional quality and unmatched service. More
by Jon K
Employees Worked With
Terrilynn Legal and Mark Checcobelli
September 25, 2018
Service was excellent! Notified me when it was a good time to get a new vehicle. Timing was excellent. My old vehicle tires were wearing thin and vehicle mileage was appro Notified me when it was a good time to get a new vehicle. Timing was excellent. My old vehicle tires were wearing thin and vehicle mileage was approaching the max to avoid additional fee. More
by bsneed
Employees Worked With
Larry Porter, super.
September 17, 2018
Valerie's unxpected surpise Jim and Jere were the best car sales people i've every dealt with and the staff made me feel very comfortable,i went to Varsity Lincoln to get my truc Jim and Jere were the best car sales people i've every dealt with and the staff made me feel very comfortable,i went to Varsity Lincoln to get my truck appraised not thinking i could afford the suv that i wanted,I walked in just to get a appraisal and drove out with a 2015 Lincoln Navigator its not bran new but its new to me,the .Thank You Jim and Jere More
by valval1987
Employees Worked With
Jim Montroy,Jere Law
September 13, 2018
Another Lincoln! My thanks to Jeff And John Bradberry. They went over and above to find me what I wanted and were able to deliver it immediately. They provide exempla My thanks to Jeff And John Bradberry. They went over and above to find me what I wanted and were able to deliver it immediately. They provide exemplary service. Both in their sales department and in their service department. Pat Stevens really steps up to the plate when they are our needs that need to be addressed. More
by SDB MY LINCOLN
Employees Worked With
Jeff and John Bradberry
August 30, 2018
My new MKZ It's always a pleasure doing business with Karen at Varsity. Everything is always handled in a very professional and personal way. I enjoy doing bus It's always a pleasure doing business with Karen at Varsity. Everything is always handled in a very professional and personal way. I enjoy doing business there More
by tilmon, evie11
Employees Worked With
Karen Sabatini
August 28, 2018
Bob was terrific to deal with when I leased my new MKZ Fantastic car from a fantastic dealership. I have dealt with Varsity Lincoln for years and they never disappoint. Their sales and service has always Fantastic car from a fantastic dealership. I have dealt with Varsity Lincoln for years and they never disappoint. Their sales and service has always been friendly and timely. More
by JW
Employees Worked With
Bob Grabos
July 16, 2018
New Lincoln mkc Dee Very pleased with the care and time Kevin and Barry gave this transaction. Love the new ride. I will lease again from them. Thank you both. Very pleased with the care and time Kevin and Barry gave this transaction. Love the new ride. I will lease again from them. Thank you both. More
by Dee
Employees Worked With
Kevin Mccarthy/Barry
June 24, 2018
My New Lincoln MKX Black Label This has been the BEST car purchase experience I have ever had. I had the best customer service from the entire dealership. Larry Porter was excellent This has been the BEST car purchase experience I have ever had. I had the best customer service from the entire dealership. Larry Porter was excellent as well as everyone else I encountered. I came multiple times as I could not find what I was looking for due to the 2019 vehicles getting ready to be release. I started the the basic MKX, then the Reserve, and decided to go with the Black Label! What a treat this is, top of the line EVERYTHING!!! I love the car, smooth ride, great acceleration, and the price was right. I will only purchase a Lincoln from here on out. Keep up the great work guys, you all are awesome!!! More
by Girl Power
Employees Worked With
Larry Porter
