Varsity Lincoln

I am more than pleased with the personal care that I received in buying my MkZ. All transactions went smoothly. I would not hesitate in purchasing another Lincoln from Varsity. I highly recommend Varsit received in buying my MkZ. All transactions went smoothly. I would not hesitate in purchasing another Lincoln from Varsity. I highly recommend Varsity Lincoln! Regards, Ian H. Employees dealt with: Jim Montroy, Lisa Damico, and Stephen Elzein, More

Outstanding Interstate Service! I have purchased Lincolns from two local Lincoln dealerships in Florida. It is easy buying a vehicle locally. I found Varsity on the Internet, and am I have purchased Lincolns from two local Lincoln dealerships in Florida. It is easy buying a vehicle locally. I found Varsity on the Internet, and am more than well pleased with the personal care that I received in buying my car long distance. All transactions went smoothly. I would not hesitate in purchasing another Lincoln from Varsity. I highly recommend Varsity Lincoln! More

I can’t say enough about varsity Lincoln! I have I can’t say enough about varsity Lincoln! I have received three vehicles from them over the years and have received nothing but very professional and I can’t say enough about varsity Lincoln! I have received three vehicles from them over the years and have received nothing but very professional and honest service. Karen always knows exactly what I’m looking for and can answer any technical questions that I have. Wonderful to have such knowledgeable sales people. In addition to their awesome sales they have an excellent service department. This Ford dealership gives Ford and Lincoln a very good name. Looking forward to buying on my future vehicles from them. More

Great and fast Picked up my new car was impressed with the cars toys and how easy it was to pick up on the usage of buttons and gagets Picked up my new car was impressed with the cars toys and how easy it was to pick up on the usage of buttons and gagets More

Mario was great, super helpful, and efficient. He had excellent knowledge of the product, and was able to deliver some good options due to a nice dealer inventory. Low stress! excellent knowledge of the product, and was able to deliver some good options due to a nice dealer inventory. Low stress! More

Relaxed, personable, no pressure experience An all-around smooth, professional, speedy, and enjoyable experience in pre-owned sales at Varsity Lincoln. They will take care of you to infinity and An all-around smooth, professional, speedy, and enjoyable experience in pre-owned sales at Varsity Lincoln. They will take care of you to infinity and beyond. We are return customers and each time have worked with Judd Stevens. No complaints--these guys are top notch! More

Never any Loaners Pat the service manager called and they are bringing a loaner car out to my office and picking up my car. This is the type of service I was promised. Pat the service manager called and they are bringing a loaner car out to my office and picking up my car. This is the type of service I was promised. Changing my review from 1 star to 5 stars. I purchased my Lincoln from Jim Montroy at Varsity Lincoln. He was great to work with but so far the dealership has fallen short on their promises. Jim talked about how great the service was at Varsity and that if I ever had an issue the dealership would provide a loaner. This morning I had the wrench light come on and the car won't get up to speed. I call to make an appointment and am told no loaner is available until Friday. This is the second time I've had what I consider to be a major issue and the dealership can't provide a loaner. The previous time I had to have the car towed to Seymour Lincoln in Jackson because they had a loaner. I didn't buy a Lincoln to have it break down, but I realize these things happen. My issue is that the key selling point for me was that I would not be without a vehicle if something did go wrong. These poor service experiences have turned me off from considering Varsity Lincoln for my next vehicle purchase and most likely from buying another Lincoln product. I'm still waiting for a call back from the service manager, Pat Stevens, because the Enterprise location across from the dealership is where they get their loaners. According to that enterprise location they have vehicles available. So frustrating. More

Looking for a relaxed, professional, no-pressure atmosphere to purchase a high quality new or used vehicle? Then look up General Sales Manager - Jere Law at Varsity Lincoln in Novi, MI. I searched h atmosphere to purchase a high quality new or used vehicle? Then look up General Sales Manager - Jere Law at Varsity Lincoln in Novi, MI. I searched high and low for a slightly used Ford F-150 Raptor and my internet search led me to Varsity Lincoln where I had a very positive and professional experience working with Jere. I felt that I received exceptional value and was offered a high level of “customer-first” service. From the moment I initially spoke with Jere on the phone, inquiring about the vehicle, to the minute I drove away from the dealership, Jere made me feel like I was the most important person in the dealership and genuinely cared about my experience throughout the entire process. Friendly, knowledgeable and professional - an absolute first class guy and dealership! I will definitely be reaching out to Jere when in the market again for a vehicle. More

Pre-owned Sales This is the best car dealer that I have ever done business with. They are straight forward, no shady business, personable, and will always treat you This is the best car dealer that I have ever done business with. They are straight forward, no shady business, personable, and will always treat you with respect. We've purchased 2 vehicles from them and we will be back for our next one. Thank you Varsity Lincoln! More

Service department beyond what is expected. We want to Thank Pat Stevens, the manager of the service department. We ran out of gas today on I-96, in heavy traffic and snow. We called our agent We want to Thank Pat Stevens, the manager of the service department. We ran out of gas today on I-96, in heavy traffic and snow. We called our agent, and Pat Stevens arrived with gas within 15 minutes to save the day for us. So Very Grateful. Bob and Debbie Obremski More