Varsity Lincoln
Novi, MI
Filter Reviews by Keyword
By Type
Showing 415 reviews
Judd Stevens and Jere Law treated me like royalty . They were kind , quick and got me into my new vehicle with no issues . I also left with a bottle of wine . The best at it hands down were kind , quick and got me into my new vehicle with no issues . I also left with a bottle of wine . The best at it hands down More
Always outstanding Over the years, I've leased several Lincolns from Varsity Lincoln.Vladimir has always delivered an outstanding sales experience. I can't imagine going Over the years, I've leased several Lincolns from Varsity Lincoln.Vladimir has always delivered an outstanding sales experience. I can't imagine going anywhere else for my new Lincolns. More
Stellar !!! I began my search for a Hybrid vehicle. My research led me to Varsity and Sam Jamoua. I found a CPO few glitches Sam fixedem. I began my search for a Hybrid vehicle. My research led me to Varsity and Sam Jamoua. I found a CPO few glitches Sam fixedem. More
I am more than pleased with the personal care that I received in buying my MkZ. All transactions went smoothly. I would not hesitate in purchasing another Lincoln from Varsity. I highly recommend Varsit received in buying my MkZ. All transactions went smoothly. I would not hesitate in purchasing another Lincoln from Varsity. I highly recommend Varsity Lincoln! Regards, Ian H. Employees dealt with: Jim Montroy, Lisa Damico, and Stephen Elzein, More
Outstanding Interstate Service! I have purchased Lincolns from two local Lincoln dealerships in Florida. It is easy buying a vehicle locally. I found Varsity on the Internet, and am I have purchased Lincolns from two local Lincoln dealerships in Florida. It is easy buying a vehicle locally. I found Varsity on the Internet, and am more than well pleased with the personal care that I received in buying my car long distance. All transactions went smoothly. I would not hesitate in purchasing another Lincoln from Varsity. I highly recommend Varsity Lincoln! More
I can’t say enough about varsity Lincoln! I have I can’t say enough about varsity Lincoln! I have received three vehicles from them over the years and have received nothing but very professional and I can’t say enough about varsity Lincoln! I have received three vehicles from them over the years and have received nothing but very professional and honest service. Karen always knows exactly what I’m looking for and can answer any technical questions that I have. Wonderful to have such knowledgeable sales people. In addition to their awesome sales they have an excellent service department. This Ford dealership gives Ford and Lincoln a very good name. Looking forward to buying on my future vehicles from them. More
Great and fast Picked up my new car was impressed with the cars toys and how easy it was to pick up on the usage of buttons and gagets Picked up my new car was impressed with the cars toys and how easy it was to pick up on the usage of buttons and gagets More
Mario was great, super helpful, and efficient. He had excellent knowledge of the product, and was able to deliver some good options due to a nice dealer inventory. Low stress! excellent knowledge of the product, and was able to deliver some good options due to a nice dealer inventory. Low stress! More
Relaxed, personable, no pressure experience An all-around smooth, professional, speedy, and enjoyable experience in pre-owned sales at Varsity Lincoln. They will take care of you to infinity and An all-around smooth, professional, speedy, and enjoyable experience in pre-owned sales at Varsity Lincoln. They will take care of you to infinity and beyond. We are return customers and each time have worked with Judd Stevens. No complaints--these guys are top notch! More
Never any Loaners Pat the service manager called and they are bringing a loaner car out to my office and picking up my car. This is the type of service I was promised. Pat the service manager called and they are bringing a loaner car out to my office and picking up my car. This is the type of service I was promised. Changing my review from 1 star to 5 stars. I purchased my Lincoln from Jim Montroy at Varsity Lincoln. He was great to work with but so far the dealership has fallen short on their promises. Jim talked about how great the service was at Varsity and that if I ever had an issue the dealership would provide a loaner. This morning I had the wrench light come on and the car won't get up to speed. I call to make an appointment and am told no loaner is available until Friday. This is the second time I've had what I consider to be a major issue and the dealership can't provide a loaner. The previous time I had to have the car towed to Seymour Lincoln in Jackson because they had a loaner. I didn't buy a Lincoln to have it break down, but I realize these things happen. My issue is that the key selling point for me was that I would not be without a vehicle if something did go wrong. These poor service experiences have turned me off from considering Varsity Lincoln for my next vehicle purchase and most likely from buying another Lincoln product. I'm still waiting for a call back from the service manager, Pat Stevens, because the Enterprise location across from the dealership is where they get their loaners. According to that enterprise location they have vehicles available. So frustrating. More