Varsity Lincoln
Novi, MI
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Words cant express how amazing the buying process was with Varsity Lincoln. Denise B went above and beyond and showed flexibility and understanding throughout the buying process. She made it so easy and with Varsity Lincoln. Denise B went above and beyond and showed flexibility and understanding throughout the buying process. She made it so easy and hassle free. I am now a proud Lincoln Nautilus owner and newly Varisty Lincoln customer for life due to buying experience. I live an hour away and it was well worth it. More
Cleanest cars around, best customer service, not pushy sales staff, immaculate dealership inside and out. I will never go to another dealership after my purchase at Varsity! sales staff, immaculate dealership inside and out. I will never go to another dealership after my purchase at Varsity! More
Just bought 4 new tires at Varsity. Not only did they match price from competitors (Belle Tire, Discount) the final price was even lower than quoted. Service to order and install was Not only did they match price from competitors (Belle Tire, Discount) the final price was even lower than quoted. Service to order and install was excellent. Even offered to drive me home and pick me up when done. Brandon my service agent was great ! Courteous, very helpful. Would definitely recommend Varsity. Ps....I have always received superior service. Even washed and vacuumed when done. More
The team that worked for me financing my vehicle was more than amazing! Mr. Jere Law, and Mr. Mario Seman are truly angels in disguise. I was treated with respect and kindness and felt they both went well ov than amazing! Mr. Jere Law, and Mr. Mario Seman are truly angels in disguise. I was treated with respect and kindness and felt they both went well over above and beyond... I did not leave there a customer, I left there a member of their families. I thank you both from the bottom of my heart for treating me with compassion and genuinely wanting to see me ride out in my BEAUTIFUL new LINCOLN a.k.a GOD'S CHARIOT 🙏 🙌 ❤ I will certainly be returning for any of my car needs. Sincerely-Jessica Justice More
Exemplary Customer Service!From top down all staff were Exemplary Customer Service! From top down all staff were highly professional, personable, and conscientious. Jere Law sets an admirable example and Exemplary Customer Service! From top down all staff were highly professional, personable, and conscientious. Jere Law sets an admirable example and his team carries it through. Thank you for a 5 star customer experience. More
Drove about an hour to work with Jere Law to purchase a used vehicle. Great down-to-earth guy. No pressure sales and really works with you to get you the vehicle you want. Got us in and out of the dealers used vehicle. Great down-to-earth guy. No pressure sales and really works with you to get you the vehicle you want. Got us in and out of the dealership quickly as well, while making sure we have everything we need and all our questions answered. More
Loyal customer very disappointed with service. Have been Loyal customer very disappointed with service. Have been getting my vehicle serviced at Varsity since purchased in 2015. For whatever reason I asked Loyal customer very disappointed with service. Have been getting my vehicle serviced at Varsity since purchased in 2015. For whatever reason I asked for my tires to be checked because I've been having to put air in my tire more often than not. I was advised that tires go low because of the weather. To make a long story short. Oil was changed and tire rotation December 29th after my usual oil service which I get quarterly. January 24th I have a flat tire. Tow driver shows me my tire that is very worn out from the inside with threads showing. Was told I very lucky that I didn't have a blow out while driving which could have injured someone or even myself. Think they may need to inspect these tires a little more closely. Less than 20k miles on 1k set of tires and have to turn right around and buy a new set. Seems kind of unacceptable but who am I ?Loyal Disappointed customer. More
Everyone is always helpful and friendly. Jere Law always finds cars I like and has proven to be very trustworthy. I've been using Varsity Lincoln for years and purchased several cars from them through Jere finds cars I like and has proven to be very trustworthy. I've been using Varsity Lincoln for years and purchased several cars from them through Jere Law. Today, Judd Stevens not only got all the paperwork ready rather quickly, but took the time to sit in the car and go through all the cars features, reset everything and synced my phone and contacts. Also showed me how to set up car app to remotely lock, unlock and start my car. More
Just bought my second car in the past 3 months from VARSITY. I have purchased nowhere but Varsity for 18 years now and could not recommend them more highly. I always work with Rich Jeleniewski who is a VARSITY. I have purchased nowhere but Varsity for 18 years now and could not recommend them more highly. I always work with Rich Jeleniewski who is an absolute expert. He has never let us down and is full of good surprises. You outdid yourself this time Rich! Thank you!!! Chris F. More