Varsity Lincoln
Novi, MI
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I have been a client of Varsity Lincoln for several years now, having just signed my third lease. Karen Sabatini is my fantastic representative at Varsity and I cannot speak highly enough about her. She wor now, having just signed my third lease. Karen Sabatini is my fantastic representative at Varsity and I cannot speak highly enough about her. She works hard to earn and keep your business through her genuine caring for her customers and her knowledge of the industry. I consider her a friend as well as a Lincoln representative. The service of the entire Varsity Lincoln staff is second to none. More
Varsity Lincoln has been my go to dealership for many years. After becoming owner of my 2015 fusion, I met Brandon S. in the service department, he has taken care of my every appointment since! Brandon i years. After becoming owner of my 2015 fusion, I met Brandon S. in the service department, he has taken care of my every appointment since! Brandon is on top of it all, I feel confident that he has my best interest at heart. R.Wilson More
I have always received unbelievable, excellent service from Varsity Lincoln. Brandon Sobiesiak is the best service consultant I have ever encountered in over more than 50 years of buying cars. It doesn’t from Varsity Lincoln. Brandon Sobiesiak is the best service consultant I have ever encountered in over more than 50 years of buying cars. It doesn’t matter how silly or serious the service issue may be, Brandon goes above & beyond to make things happen properly. More
Joe took extra care to make sure my issue was resolved before having me come back in for pick up. He had great communication throughout the entire repair process. Thanks Joe! before having me come back in for pick up. He had great communication throughout the entire repair process. Thanks Joe! More
We took our car in for service, The Works as well as some recalls. Brandon S. was wonderful! He expedited matters and explained all to our satisfaction. In fact, he helped us set up an appt for our other recalls. Brandon S. was wonderful! He expedited matters and explained all to our satisfaction. In fact, he helped us set up an appt for our other car next week. This is the reason we have returned to Varsity Service again and again for more than 20 years. More
I just picked up my new Lincoln Nautilus Lease this week and have been working with Andy Elrod in getting Lincoln’s from him for about 40 Years. I drove the car home that night and did not know I ran over and have been working with Andy Elrod in getting Lincoln’s from him for about 40 Years. I drove the car home that night and did not know I ran over a Screw and when I came out in the morning I had a flat. I always purchase your road hazard/ tire Insurance and reached out to Brandon S and he got me in immediately to fix my tire. The following night I had a powertrain Fault and it registered on my Lincoln App and called Brandon S and he said we need to check that out immediately. Also Joe P was extremely helpful as well. Both of these Service Reps are the best of the best. They communicated with me every step of the way in a world today that rarely communicates in Customer Service. My car now is running great and can’t thank Brandon S and Joe P enough on taking care of me so promptly and efficiently. Service in any industry is very important and Andy Elrod, Brandon S, and Joe P are a tremendous asset to Varsity Lincoln. Couldn’t be happier with my Lincoln and the great Service . Jerry Y More
Service consultant Brandon S was very supportive in getting me oil change in a pinch. Thought I had locked in nline appointment for a busy Monday morning Unfortunately, appointment was not set up. A getting me oil change in a pinch. Thought I had locked in nline appointment for a busy Monday morning Unfortunately, appointment was not set up. As I needed my car for a Dr appointment within 3 hours and we had a trip to the east coast using our car the next morning I thought I was out of luck. Brandon however understood my quandary and was able to work with the team to get my oil change and tire rotation completed within the hour. Kudos to Brandon Sobiesiak! More
I bought my first new car from Varsity Ford in Ann Arbor back in 1998. Since then, I've purchased many cars from both Varsity Ford and Varsity Lincoln. Varsity Lincoln offers excellent customer service, e back in 1998. Since then, I've purchased many cars from both Varsity Ford and Varsity Lincoln. Varsity Lincoln offers excellent customer service, excellent pricing and really cares about the customer. Jere Law, Jim Montroy and the rest of the team have always taken care of me. I could not recommend them more. More
Rachel with Varsity Lincoln Service is AWESOME! She went above and beyond to assist me with very timely resolution of an insurance claim. She was even faster than the squirrels that did the damag She went above and beyond to assist me with very timely resolution of an insurance claim. She was even faster than the squirrels that did the damage to the wiring. More