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Varsity Lincoln

Novi, MI

4.9
415 Reviews

48251 Grand River Ave

Novi, MI

48376

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Showing 415 reviews

August 22, 2022

This dealership is awesome, I have been a loyal customer for over 20 years. My salesperson Denise go beyond in satisfying my needs. More

by Brendolynjasper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Baiardi
Aug 23, 2022 -

Varsity Lincoln responded

Thank you Brendolyn, for the wonderful feedback and most of all, for being our loyal customer! We appreciate that.

August 18, 2022

I have been a client of Varsity Lincoln for several years now, having just signed my third lease. Karen Sabatini is my fantastic representative at Varsity and I cannot speak highly enough about her. She wor More

by Jpaige128@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Sabatini
Aug 22, 2022 -

Varsity Lincoln responded

We love your review! Thank you so much for your business, and for sharing your experience about Karen. Enjoy your beautiful new Lincoln.

August 09, 2022

Varsity Lincoln has been my go to dealership for many years. After becoming owner of my 2015 fusion, I met Brandon S. in the service department, he has taken care of my every appointment since! Brandon i More

by codrgrl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Sobiesiak
Aug 10, 2022 -

Varsity Lincoln responded

Thank you for the wonderful feedback on Brandon and for being our customer! We appreciate it very much.

August 04, 2022

I have always received unbelievable, excellent service from Varsity Lincoln. Brandon Sobiesiak is the best service consultant I have ever encountered in over more than 50 years of buying cars. It doesn’t More

by Bob G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich J., Brandon S.
Aug 05, 2022 -

Varsity Lincoln responded

Bob, we are delighted to hear of your experience with Brandon. Thank you so much for your business and we look forward to your next visit!

August 04, 2022

Joe took extra care to make sure my issue was resolved before having me come back in for pick up. He had great communication throughout the entire repair process. Thanks Joe! More

by Amcclaff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
August 03, 2022

We took our car in for service, The Works as well as some recalls. Brandon S. was wonderful! He expedited matters and explained all to our satisfaction. In fact, he helped us set up an appt for our other More

by ron_marinucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon S.
Aug 04, 2022 -

Varsity Lincoln responded

Ron, thank you for sharing your experience and for being our customer for so many years! We look forward to seeing you next week.

July 19, 2022

I just picked up my new Lincoln Nautilus Lease this week and have been working with Andy Elrod in getting Lincoln’s from him for about 40 Years. I drove the car home that night and did not know I ran over More

by Jerry Y
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Elrod, Brandon S, and Joe P
Jul 19, 2022 -

Jerry Y responded

Great Buying Experience and Great Service Experience

July 18, 2022

Service consultant Brandon S was very supportive in getting me oil change in a pinch. Thought I had locked in nline appointment for a busy Monday morning Unfortunately, appointment was not set up. A More

by Gwilk1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Sobiesiak
Jul 19, 2022 -

Varsity Lincoln responded

Thank you for sharing your experience and for the kind words about Brandon! Enjoy your trip.

July 15, 2022

I bought my first new car from Varsity Ford in Ann Arbor back in 1998. Since then, I've purchased many cars from both Varsity Ford and Varsity Lincoln. Varsity Lincoln offers excellent customer service, e More

by bglimpse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jere Law, Jim Montroy, Pat Stevens
Jul 18, 2022 -

Varsity Lincoln responded

Hello Bryan, thank you for sharing your experience about our team and most of all, for being our customer! From all of us at Varsity Ford and Varsity Lincoln, thank you so much for your business.

July 13, 2022

Rachel with Varsity Lincoln Service is AWESOME! She went above and beyond to assist me with very timely resolution of an insurance claim. She was even faster than the squirrels that did the damag More

by Shopping Email
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel
Jul 14, 2022 -

Varsity Lincoln responded

Thank you for sharing your experience about Rachel and for the 5-star rating!

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