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Varsity Lincoln

Novi, MI

Overview
Reviews
Vehicles
4.9
415 Reviews
Call Dealership (248) 305-5300
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48251 Grand River Ave

Novi, MI

48376

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Showing 415 reviews

October 03, 2024

The advisors are friendly to their customers. They are very knowledgeable about the vehicles they service. They listen to their customers and try their best to answer customers’ concerns. Their s More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisors
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Oct 04, 2024 -

Varsity Lincoln responded

Dan, Thank you so much for recognizing the hard work and dedication of our advisors! It's wonderful to hear that their efforts to listen and address concerns are making a positive impact. We always strive for top-quality, timely service, and your feedback reassures us that we're on the right track. Putting our customers first is truly at the heart of what we do.

October 02, 2024

From the moment I walked in I was greeted with respect and high level of enthusiasm. Everything was simple and easy and explained very thoroughly. I am extremely pleased and will refer anyone and everyone More

by KHALEDNEWEG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Amir
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Oct 03, 2024 -

Varsity Lincoln responded

Thank you so much for your kind words! We're delighted to hear that you had such a positive experience from the moment you walked through our doors. Our team strives to make everything as simple and seamless as possible, and it's wonderful to know that we met your expectations. We truly appreciate your referrals and look forward to assisting you and your friends in the future!

September 27, 2024

Varsity needs to Hire more people like mazen youll sale a lot more cars thumbs up!!! More

by HAMEDALGHAZALI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Amir
Report | Print
Sep 27, 2024 -

Varsity Lincoln responded

Thank you so much for your kind words! We're thrilled to hear that Mazen provided such an outstanding experience. We'll be sure to pass along your feedback to him. All of us at Varsity appreciate your business and we look forward to serving you again in the future!

September 26, 2024

Mazen Amir Help me out to find the right Navigator. I like the service you guys provide me. Thank you so much. More

by ZAMAN1989
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Amir
Report | Print
Sep 26, 2024 -

Varsity Lincoln responded

Thank you for your wonderful feedback! We're glad Mazen was able to help you find the perfect Navigator. It’s great to hear you enjoyed the service we provided. We appreciate your business and look forward to assisting you again in the future!

September 23, 2024

Quick and efficient to get the car I want. Transparent in pricing. Will recommend to others More

by SSC930227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Amir
Report | Print
Sep 24, 2024 -

Varsity Lincoln responded

Thank you for your feedback! We're so glad to hear that we were able to quickly and efficiently get you the car you wanted with transparent pricing. Your recommendation means a lot to us, and we appreciate your support. Enjoy your new vehicle!

September 21, 2024

Joe Perinelo has been so efficient servicing my Nautilus and once again he stepped up to the plate this past Sat More

by doctatalk4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Stevens
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Sep 23, 2024 -

Varsity Lincoln responded

Thank you for sharing your experience! It’s great to hear that Joe continues to provide efficient service for your Nautilus and stepped up once again on Saturday. We're glad he’s been able to assist you so well! If you need anything else, don’t hesitate to reach out.

September 20, 2024

Excellent and Professional Service ! Always knowledgeable , quality service professionals and reliable service . Always leave satisfied More

by Kmelotik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Perinelo
Report | Print
Sep 20, 2024 -

Varsity Lincoln responded

Thank you kindly for the wonderful feedback! It truly made our day. Your satisfaction is our top priority, and we're grateful for your trust. We look forward to continuing to provide reliable service whenever you need us!

September 19, 2024

Mazen provided exceptional customer service. The entire leasing process was made seamless by him, and he went the extra distance to ensure full satisfaction. Thank you Mazen! More

by ABEKADRI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Amir
Report | Print
Sep 19, 2024 -

Varsity Lincoln responded

Thank you for the wonderful feedback! We're thrilled to hear that Mazen provided exceptional customer service and made your leasing process seamless. It's great to know he went the extra mile to ensure your satisfaction. We'll be sure to share your appreciation with him. Enjoy your new lease, and we look forward to serving you again!

September 19, 2024

Best customer service I’ve ever had , worried about nothing at all , would 100% come back More

by ABDOFRAIS
Recommend Dealer
Yes
Employees Worked With
Mazen Amir
Report | Print
Sep 19, 2024 -

Varsity Lincoln responded

Thank you for the fantastic feedback! We’re thrilled to hear that you had the best customer service experience with us and felt completely at ease. Knowing that you'd 100% come back means the world to us! We look forward to welcoming you again in the future.

September 12, 2024

Mazen did an amazing job. Went the extra mile and wasn’t pushy like most sales people. I was probably annoying to deal with and he took care of it no matter what it took. Will More

by FRANCISCOMOYA7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Amir
Report | Print
Sep 13, 2024 -

Varsity Lincoln responded

Thank you so much for the kind words! We're thrilled to hear that Mazen provided you with such an excellent experience and went the extra mile to ensure your satisfaction. It's great to know he made the process smooth and pressure-free. We look forward to assisting you again when you're ready for your next Lincoln. Enjoy your new ride, and please don't hesitate to reach out if you need anything in the meantime.

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