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Varsity Lincoln

Novi, MI

4.9
415 Reviews

48251 Grand River Ave

Novi, MI

48376

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Showing 415 reviews

October 15, 2022

Jeff Nickoloff was wonderful in helping me choose the right Lincoln. I am very happy with the service I received. Varsity Lincoln had many new vehicles to choose from. Jeff explained all the options, mad More

by dboote
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nickoloff
Oct 17, 2022 -

Varsity Lincoln responded

Thank you so much for the kind words and for your business! We're glad to hear that Jeff took great care of you!

October 13, 2022

I had a great experience dealing with Joe Perinelo at Varsity Lincon. I had a tire issue and a missing lug nut key. Joe went above and beyond what I would have expected and sent someone out to take care More

by jrr1066
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Perinelo
Oct 14, 2022 -

Varsity Lincoln responded

We're glad you had a great experience with Joe! Thank you for your business and for trusting us with your vehicle!!

October 06, 2022

As a returning Varsity customer I recently had a terrible experience trying to schedule my vehicle for recall service. Until this, Varsity had always provided top-notch service but they must no longer need More

by frantasticshopper
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mario
Oct 10, 2022 -

Varsity Lincoln responded

Hi Frantasticshopper, We aren't sure who you are. Mario said he got a voicemail from a crying lady but could not understand the name and no phone number was left with the message. We'd like to help but we don't know who you are or how to get in touch with you.

September 17, 2022

Varsity Lincoln set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Jere Law was responsive, extremely knowledgeable, not only about the More

by Cheryl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jere Law, Ben Leece
Sep 19, 2022 -

Varsity Lincoln responded

Thank you Cheryl, for the compliments! We are delighted to hear that you had a pleasant experience with Jere. Thank you for sharing your experience and hope you come back and see us again!

September 13, 2022

If you are interested in buying a car Sam Jamoua is the guy. Sam is absolutely the best to get you the car you want and get you on your way. Thanks Sam very happy with the car and the professional ser More

by pjpieron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Jamoua
Sep 15, 2022 -

Varsity Lincoln responded

Thank you for sharing your experience and for giving us the opportunity to earn your business! We appreciate it.

September 11, 2022

Varsity is just the best they go the extra mile after the sale. And te service is always first class.. Joe Perinelo. Did a great job for me as a service consultant. More

by Vinjo57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Perinelo
Sep 12, 2022 -

Varsity Lincoln responded

Thank you for sharing your experience and for the 5-star review! We hope you come back and see us again.

September 11, 2022

Couldn't have been Happier with the service provided at Varsity I've been a repeat customer for 20 years Varsity is the best. More

by Vinjo57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Perinelo
Sep 12, 2022 -

Varsity Lincoln responded

We are delighted to hear that! Thank you for your continued support through out many years. From all of us at Varsity, we thank you for your business!!

August 30, 2022

Joe Perinelo provided excellent customer service! Made sure my car was serviced in timely fashion with no delays! Would definitely take my car back to get serviced! More

by Donovan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Perinelo
Aug 31, 2022 -

Varsity Lincoln responded

We're glad that Joe took good care of you! Thank you for sharing your experience and for your business! We look forward to your next visit with us.

August 29, 2022

Kudos to Joe Perinelo! Most excellent experience today. I could not be more satisfied with everything. More

by 40forddave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Perinelo
Aug 29, 2022 -

Varsity Lincoln responded

We're glad you had a great experience with Joe! Thank you for your business, and thank you for the 5-star review. We appreciate it!!

August 26, 2022

The varsity staff is always professional and helpful. This time Joe peronello was especially helpful. More

by nathan.harvey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe perinelo
Aug 29, 2022 -

Varsity Lincoln responded

We love to hear that! Thank you for sharing your experience and for your business!

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