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Varsity Lincoln
Novi, MI
415 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 415 reviews
December 10, 2022
I was greeted in a timely and professional manner. Joe in the service department took my order and explained all the details. He was friendly and very considerate of what I needed done to my vehicle. Joe in the service department took my order and explained all the details. He was friendly and very considerate of what I needed done to my vehicle. A big thank you to him and the rest of the folks that maintain my car. More
by Khobbs4128
Employees Worked With
Joseph Perinelo
December 07, 2022
We brought our Ford Flex to this dealer for an oil change prior to a trip. While we were on our way out of town, we heard a scraping/draging sound from under the car. We stopped in a Speedway gas station to prior to a trip. While we were on our way out of town, we heard a scraping/draging sound from under the car. We stopped in a Speedway gas station to find the Front engine cowling (needed to be removed to change the oil) only had one of four screws holding it on! I had no tools so I borrowed some pliers from a maintenance truck getting gas. 'I' fixed the issue laying on the ground by the gas pumps. I then called the dealer & spoke to the service manager. He said he'd look into it & call me back. Never got a call! Then a day later, I stopped in & spoke to the 'General Manager'. He said he'd look into it. No Response as of this note. If they can't handle someting a 'simple' as an oil change, 'Be Afraid'! Be VERY afraid! I will not be returning my car to them for ANY Maintence! They seem to be apathetic to customer concerns, I think they just don't care! More
by JP
Employees Worked With
Service Manager & General Manager
November 21, 2022
I am a first time buyer, and didn't have a specific dealer in mind when shopping around. I came across Varsity's website, looked through some of their inventory using filters, and came across the 2020 dealer in mind when shopping around. I came across Varsity's website, looked through some of their inventory using filters, and came across the 2020 Ford Fusion SE. I was skeptical at first about the car because it's a Ford, and all my friends were telling me I shouldn't get it. Obviously they didn't know what they were talking about, because this Ford kicks butt. I love it. It has low miles and the previous driver loaned it out, getting maintenance done on it frequently. This would be my 3rd car, that isn't a hand-me-down, and it's very nice. It's comfortable, has a nice modern interior, climate control, and other neat features. My salesman was Sam Jamoua. Sam was kind and understanding throughout the process, from start to finish. Initially I had some concerns about my ability to go through with the sale, but Sam assured/convinced me that this was a deal I couldn't pass up. I took the deal and have no regrets. I would strongly recommend Sam to other customers. I also worked with Michael Maltese for information on my payment and questions relating to the vehicles warranty. Michael is great at what he does. He's very kind just like Sam, and listens to your questions or concerns, providing detailed answers. He seemed passionate about his position, as well as customer satisfaction. More
by Tadrick
Employees Worked With
Sam Jamoua & Michael Maltese
November 16, 2022
Varsity Lincoln was outstanding to work with on leasing my new Corsair. Both Lisa D'Amico and Larry Porter made the whole experience easy and enjoyable. They were both very professional. Jim H Livonia my new Corsair. Both Lisa D'Amico and Larry Porter made the whole experience easy and enjoyable. They were both very professional. Jim H Livonia More
by Jim H Livonia
Employees Worked With
Lisa D'Amico And Larry Porter
November 03, 2022
Working with Linda Byrnes at the start of the purchasing process and Kevin McCarthy who found us a vehicle when dealing with Varsity Lincoln you’re dealing with competent and caring professionals. They make process and Kevin McCarthy who found us a vehicle when dealing with Varsity Lincoln you’re dealing with competent and caring professionals. They make the car buying experience seamless and easy while making sure you’re completely satisfied. Highly recommend them for your new vehicle needs. More
by Gail B.
Employees Worked With
Linda Byrnes,Kevin McCarthy
October 27, 2022
Worked with Brandon for help with vehicle. As always these past few years HE has been very knowledgeable and helpful with this customer no matter what had to be done with my vehicle. THANK Y As always these past few years HE has been very knowledgeable and helpful with this customer no matter what had to be done with my vehicle. THANK YOU BRANDON again. More
by sforegolf
Employees Worked With
Brandon in service area
October 21, 2022
Great experience with Jere Law, General Manager, very Professional and the Service was Awsome. Steve in finance was very helpfull and explained everything thoroughly. Thank You Professional and the Service was Awsome. Steve in finance was very helpfull and explained everything thoroughly. Thank You More
by harry
Employees Worked With
Jere Law, Steven
October 20, 2022
I worked with Ben Leece on purchasing a used vehicle. I had a great experience from start to finish. I will for sure purchase from him and Varsity Lincoln Novi again. I appreciate your help and making pu I had a great experience from start to finish. I will for sure purchase from him and Varsity Lincoln Novi again. I appreciate your help and making purchasing a new car such a smooth transition. More
by ashleywood
Employees Worked With
Ben Leece
