Back

Varsity Lincoln

Novi, MI

4.9
438 Reviews
Contact Dealership

48251 Grand River Ave

Novi, MI

48376

Directions

By Type

Showing 438 reviews

September 12, 2023

I had a seriously scuffed up bumper I thought would need to be repainted but Carl came out and buffed it and made it look great. I was so thankful that was all it needed. Wonderful friendly staff. More

by garyholmberg
Recommend Dealer
Yes
Employees Worked With
Carl Griffith
Sep 12, 2023 -

Varsity Lincoln responded

Thank you Gary, for sharing your experience you had with Carl. Your satisfaction is our priority, and we're pleased to hear that you're happy with the outcome! If there is anything else we can do for you, please let us know.

September 11, 2023

This is my third experience buying from Jere Law. The first two times were for my daughters, when it came time for me to get a new car I knew exactly where to go. All three times Jere has been nothin More

by kathytrent1973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jere Law
Sep 11, 2023 -

Varsity Lincoln responded

Welcome back Kathy! Thank you for choosing us once again. It's always a pleasure to see familiar faces and serve customers like you who have placed your trust in us. Thank you so much!

September 08, 2023

First class service. Responsive and quick getting answers. Worked late to get car done for our schedule. Terri was excellent More

by Grant57w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Green
Sep 08, 2023 -

Varsity Lincoln responded

Thank you so much for the wonderful feedback and for the compliments! We value your patronage and trust in us! If you ever need further assistance, please don't hesitate to reach out.

September 07, 2023

I have not had a new car purchasing experience better than this one at Varsity. The Lincoln is my 71 st, auto purchase and first Lincoln but if the SUV is as good as this sales person Denise I .will be b More

by normwetzel13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise
Sep 07, 2023 -

Varsity Lincoln responded

We're absolutely thrilled to hear that you're satisfied with our business! We're dedicated to maintaining this level of service to you. Thank you so much Norm! Enjoy your new Lincoln!

August 24, 2023

Best experience I have ever had buying a car. Never stepped inside dealership, completely handled via email/text/phone. They brought my car to me and took my trade from my home. So easy. Can’t co More

by Livefree24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Jamoua, Linda Byrnes
Aug 25, 2023 -

Varsity Lincoln responded

Reading your review was a true joy, as it reaffirms that our efforts to provide exceptional service are making a positive impact. Thank you for giving us the opportunity to earn your business! We are thrilled to have you as our customer!

August 23, 2023

Great customer service from being greeted at the front door through the whole process of trade in and purchase. Mario was 100% top notch in helping us make our choice with multiple options. More

by kimandcarmen2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Seaman
Aug 23, 2023 -

Varsity Lincoln responded

We understand that you have many options when it comes to dealerships, and we're truly honored that you placed your trust in us. Your business is greatly appreciated, and we're committed to ensuring that your experience with us continues for many years to come! Thank you!!

August 14, 2023

All Varsity personnel are professional, friendly, helpful, and always do good work on my cars. More

by eecabadasme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
Aug 14, 2023 -

Varsity Lincoln responded

Thank you so much for the compliments! We are thrilled that you enjoyed the Varsity experience. We can't wait to have you back again!

Aug 14, 2023 -

eecabadasme responded

👍👍👍👍😎

August 11, 2023

Everyone was prompt, polite, thorough. Jere Law made sure I was 100% satisfied ... and I was. Thank you! More

by abunaalex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jere Law
Aug 14, 2023 -

Varsity Lincoln responded

We take customer satisfaction very seriously, and it's always heartening to see that our efforts have paid off. Your review will undoubtedly encourage others to trust in our brand and services! Thank you!!

August 02, 2023

Wow this dealership offered the BEST customer service throughout!!! Every expectation was met with excellence and care. The General Manager, Jere L and Salesperson, Terrilynn G made certain that I was 1 More

by herjourneymyjourney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrilyn and Jere
Aug 02, 2023 -

Varsity Lincoln responded

Our team at Varsity strives to provide the best service possible to every customer, and we're thrilled that we succeeded in making your car-buying journey a delightful one. Your satisfaction and happiness are our utmost priorities, and it means the world to us that we were able to meet your expectations!

August 02, 2023

I was having issues with a tire , on my way home from work. I stopped into the dealership to have it looked at. Brandon, my service consultant, got my car in quickly. I needed a new tire, that was covere More

by Forstacks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 03, 2023 -

Varsity Lincoln responded

We always enjoy hearing what our customers have to say. We’re glad we could be of service! Please see us again if there is anything else you need!

...
15
...