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Varsity Lincoln

Novi, MI

4.9
415 Reviews

48251 Grand River Ave

Novi, MI

48376

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Showing 415 reviews

May 31, 2023

I have had nothing but good experiences at Varsity Lincoln! I have been having my Ford Fusion serviced there since 2013. Everyone is professional, friendly and easy to work with. The dealership waiti More

by Niser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel, Pat
May 31, 2023 -

Niser responded

To everyone at Varsity Lincoln, it was my pleasure to do the survey for your dealership! I have always had great service and a good experience every time! This is what I posted on Dealer Rater.Com Niser (Mrs. Gaines) I have had nothing but good experiences at Varsity Lincoln! I have been having my Ford Fusion serviced there since 2013. Everyone is professional, friendly and easy to work with. The dealership waiting rooms are clean and comfortable. They have a variety of snacks, coffee and teas. They get you in and out if you have an appointment and keep you informed if they are running behind. I would highly recommend them to friends and family! By the way, my husband purchased a Lincoln MKZ during the pandemic and is also a very satisfied customer. One more thing, my Service Consultant, Rachel is top notch! Niser

May 30, 2023

A very professional and friendly dealer to come to. Nick always does what he says he will. Great customer service! I think he gets more excited about my new lease than I do, which is great! Will kee More

by dpbecker3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Zaccola
May 30, 2023 -

Varsity Lincoln responded

We appreciate you taking the time to let us know about your experience you had with Nick! We're glad we could be of service and we appreciate the kind words! Thank you!

May 30, 2023

I never thought I would buy a used car until I went to Varsity Lincoln. From the moment I walked in I was treated like family. The dealership is clean, comfortable and inviting. I was looking for a car More

by Lizrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jere Law and Mario Seman
May 31, 2023 -

Varsity Lincoln responded

Thank you so much for the kind words and for recommending us! We appreciate your business and hope we will see you again in the future!

May 22, 2023

Hand down best dealership around! Everyone who works there is so genuine and kind and really make you feel like family. Jere worked with us on our most recent car. He was wonderful to More

by jessicaksmith454
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jere Law
May 22, 2023 -

Varsity Lincoln responded

We are grateful for you, Jessica! Thank you so much for your business and for choosing Varsity! If there is anything else we can do for you, please let us know.

May 16, 2023

Excellent customer service. Rachel was great and as always had me in and out quickly. I missed my oil change appointment and they squeezed me in. Only place I have ever taken More

by Jjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel in service
May 17, 2023 -

Varsity Lincoln responded

We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!

May 16, 2023

An almost perfect experience. We could not be happier with our used sales rep (Lana) and the General Manager, Jere Law. I have been in sales over 40 years and know true professi More

by tjmckeo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lana
May 17, 2023 -

Varsity Lincoln responded

Thank you for the compliment and for sharing your experience you had with our team! We're happy that you're happy! Come back and see us again!!

May 12, 2023

The Service Department did an excellent job with my recent repair. Brandon Sobiesiak led the way by keeping me informed and getting the car serviced. Everything went as explained, including the rental More

by Allergictosmoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sobiesiak
May 15, 2023 -

Varsity Lincoln responded

Thank you kindly for the compliments and for giving us a 5-star review! We are thrilled that Brandon took good care of you. If you should need anything else, please let us know!

May 10, 2023

Have bought many vehicles from Varsity over the years. Always a great experience. Salesperson Nick Zaccola does an outstanding job explaining vehicles, options and service. More

by Bl Lincoln
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Zaccola
May 10, 2023 -

Varsity Lincoln responded

We greatly appreciate your loyalty to us and thank you for sharing your experience you had with Nick! All of us Varsity, appreciate your business!

May 09, 2023

I bought my first car through Varsity Lincoln! !! I did a lot of research before deciding to purchase my first car as an adult. From the moment I walked into Varsity, I was treated with the upmo More

by Livrsmith454
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jere Law
May 09, 2023 -

Varsity Lincoln responded

Thank you so much for the wonderful feedback and for sharing your experience!! We're thrilled to have you as our customer and we look forward to your next visit with us!!

March 31, 2023

We enjoyed every aspect of the buying process. We purchased and leased a car and traded one in. The dealer ship was prompt with any request we made . To us the idea is that they cared. We had us More

by wlaw433537
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jere Law & Karen Sabatoni
Apr 03, 2023 -

Varsity Lincoln responded

Thank you so much for your kinds words! We really appreciate you taking the time out to share your experience with us! We're glad you enjoyed the Varsity experience!!

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