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Varsity Lincoln

Novi, MI

4.9
438 Reviews
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48251 Grand River Ave

Novi, MI

48376

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Showing 438 reviews

October 23, 2023

The Varsity Collision Center repainted the hood and front bumper on my Porsche Panamera , freeing it of the the stone chips it had accumulated. Carl Griffith oversaw the process and it came out magnif More

by mpatrosso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Griffith
Oct 30, 2023 -

Varsity Lincoln responded

Thank you so much for the compliments! Your trust in our services means a lot to us, and we take the responsibility of repairing your vehicle seriously. Your satisfaction is our priority, and we're pleased to hear that you're happy with the repairs.

October 23, 2023

We had issues with our Lincolnway app and were planning to make an appointment with the service department to have someone look at it. But no one from the service department would return the two voice mail More

by J
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tom
Oct 30, 2023 -

Varsity Lincoln responded

Thank you for sharing your experience! We apologize for not returning your calls and to say, "thank you" for not giving up on us. If there is anything else we can do for you, please let us know.

October 19, 2023

I recently purchased my second Certified Pre-Owned vehicle from Varsity with the help of Judd and Jere, and couldn't be happier! They made the entire process easy and enjoyable for me- making me feel More

by Sue Harkness
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judd, Jere
Oct 20, 2023 -

Varsity Lincoln responded

Thank you Sue, for the kind words and the 5-Star review! Your loyalty inspires us to raise the bar and continue providing the best possible services. Enjoy your new vehicle!

October 16, 2023

I would like to thank Jerry law for the great service over the years and getting me out of my lease and into a new lease I been getting cars for about 20 years my father too and will never go to another More

by Rgwarnick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry law and Vader
Oct 17, 2023 -

Varsity Lincoln responded

Rick, thank you so much for the great feedback! Your commitment and trust in us over the years have been truly remarkable. Your choice to consistently choose Varsity has not gone unnoticed, and we are humbled by your dedication.

October 11, 2023

I'm not upset. I'm just a bit confused... According to the invoice, and to some degree, the inspection sheet, my oil change was completed at 2:11pm, yet I sit in th More

by karnpayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
October 05, 2023

This dealership and Jere Law continue to provide top of the line service and support both during and after the sale! The experience we just had in purchasing a used car was amazing and they allowed me to More

by krystalkae1010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jere Law, Mario
Oct 06, 2023 -

Varsity Lincoln responded

We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need! Thank you!

October 05, 2023

Varsity Lincoln staff made our car buying experience very enjoyable and relaxed. Meeting and speaking with sales manger, Jere Law was a warm, friendly and welcoming conversation. We were really comforted by More

by regconyers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Leece, Jere Law, Steve, and Lisa
Oct 06, 2023 -

Varsity Lincoln responded

Thank you so much for the kind words! Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right!

September 28, 2023

I was very nervous about ordering a car on-line and having it delivered to PA but everything went smoothly and my car was delivered to me for free! Its everything it was promised to be and my customer More

by zellersd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Linda and Lana
Sep 28, 2023 -

Varsity Lincoln responded

On behalf of the entire team at Varsity, we wanted to extend a heartfelt thank you for choosing us for your automotive needs. Your business is greatly appreciated and we look forward to serving you for many more years to come.

September 15, 2023

I had a wonderful experience with my car purchase, I was prepared with my 14 year old trade in. The first vehicle we teste drove was a little small for my husband to get in and out of, so we went to the ne More

by latralcharles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judd Stevens, Michael Maltese and their Manager
Sep 18, 2023 -

Varsity Lincoln responded

We appreciate the fantastic review and are glad we could be of service! Thank you for choosing Varsity! We look forward to seeing you again! Enjoy your vehicle!

September 13, 2023

Great service all around. Stopped by to get my Aviator looked at and the entire staff that I interacted with was spectacular. From the manager, Pat, to the help that I recei More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat, Terri
Sep 13, 2023 -

Varsity Lincoln responded

Thank you, Chris, for choosing us for your recent service appointment. We appreciate the compliments and for the recommendation. Your trust in us means a lot and we can't wait to have you back again!

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