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Varsity Lincoln

Novi, MI

4.9
438 Reviews
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48251 Grand River Ave

Novi, MI

48376

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Showing 438 reviews

November 13, 2023

Thank you to Cynthia in office and Terrlynn tech for my great experience Love Varsity More

by agabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia for appts and Terrilynn service tech
Nov 13, 2023 -

agabriel responded

What a great and fast experience to my recall on my vehicle. Cynthia in the office and Terrilynn the service rep were Amazing. Thank you

November 09, 2023

Great experience . . Tyler k was great ! On time and completed necessary work for recall completion More

by katspyrka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler krapf
Nov 10, 2023 -

Varsity Lincoln responded

Thank you! Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

November 08, 2023

Again, another outstanding sales experience with John . . Return and delivery of new vehicle went smoothly !! Would definitely recommend this dealership !!! More

by jwblhb98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Treharne
Nov 09, 2023 -

Varsity Lincoln responded

Thank you for the compliment, your glowing recommendation and for being a part of our journey. We look forward to serving you and those you've referred to us with the same dedication and excellence.

November 06, 2023

Very good service. Technician was very helpful. Met all my expectations. He was able to help me with all my questions. I would refer people to Varsity. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tucker
Nov 06, 2023 -

Rick responded

Thank You.

November 06, 2023

Varsity Lincoln is the best of the best. Jere Law is the most professional and kind man I have ever met. Jere supported me through the entire process and answered all my questions and provid More

by alainamsmith454
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jere Law
Nov 06, 2023 -

Varsity Lincoln responded

We are so happy that you enjoyed your experience with us! Jere will be thrilled to read the kind words you left about his service. Thank you for choosing us! We can't wait to have you back again.

November 03, 2023

Thank you varsity Lincoln of Novi. I just want to say from the front Desk to the body shop everyone was totally awesome…👍 More

by Jameswilson19691969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic and the two ladies At the front desk
Nov 03, 2023 -

Varsity Lincoln responded

James, thank you for sharing your experience with us! Your words serve as a wonderful encouragement for our team to continue delivering excellence. If there is anything else we can do for you, please let us know.

November 02, 2023

Excellent people, care & service. Top professionals to deliver an incredible customer experience. Easy & comfort focused. More

by TRob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
Nov 03, 2023 -

Varsity Lincoln responded

We're committed to delivering the best possible service, and your feedback is instrumental in that process. Thank you so much for compliments! We hope to have the opportunity to serve you again in the future.

November 01, 2023

Thank You, Kevin McCarthy. .. ...For your genuine friendship and great spirited care, carrying on the good hearted tradition of Barry Harnos and Mark Ambrosiak to help us selec More

by gfomin1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
Nov 02, 2023 -

Varsity Lincoln responded

George and Adela, thank you so much for the kind words and the compliments! Your trust and continued support have been the cornerstone of our success, and we can't thank you enough for being a part of our story. Your dedication has inspired us to continually raise the bar and provide you with the best service possible.

October 30, 2023

Leased a Nautilus from Andy Elrod who made by car experience great. Friendly experience & efficient. More

by micmil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Elrod
Oct 30, 2023 -

Varsity Lincoln responded

It brings us immense joy to know that Andy provided you with great service throughout your car-buying journey. We take great pride in having a team that is attentive, knowledgeable, and genuinely cares about our customers' needs. Enjoy your new beautiful Nautilus!

October 29, 2023

I am a 1st time Certified Pre-Owned Lincoln buyer. Lincoln's 100,000 mile bumper to bumper 6 yr warranty seems like the best in the industry. It even Includes tires & wheels. I brought my car home More

by Paula
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lana Bakytska, Steven Elzein, Jerr Law. Mark
Oct 30, 2023 -

Varsity Lincoln responded

Thank you Paula, for the kind words! We're here to serve you anytime, and your satisfaction remains our top priority. We hope you come back and see us again!

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