Varsity Lincoln

I have not had a new car purchasing experience better than this one at Varsity. The Lincoln is my 71 st, auto purchase and first Lincoln but if the SUV is as good as this sales person Denise I .will be b than this one at Varsity. The Lincoln is my 71 st, auto purchase and first Lincoln but if the SUV is as good as this sales person Denise I .will be back. More

Best experience I have ever had buying a car. Never stepped inside dealership, completely handled via email/text/phone. They brought my car to me and took my trade from my home. So easy. Can’t co Never stepped inside dealership, completely handled via email/text/phone. They brought my car to me and took my trade from my home. So easy. Can’t convey how seriously impressed I am with this purchase. Definitely recommend. Absolutely would buy again from them again! More

Great customer service from being greeted at the front door through the whole process of trade in and purchase. Mario was 100% top notch in helping us make our choice with multiple options. door through the whole process of trade in and purchase. Mario was 100% top notch in helping us make our choice with multiple options. More

All Varsity personnel are professional, friendly, helpful, and always do good work on my cars. helpful, and always do good work on my cars. More

Everyone was prompt, polite, thorough. Jere Law made sure I was 100% satisfied ... and I was. Thank you! Jere Law made sure I was 100% satisfied ... and I was. Thank you! More

Wow this dealership offered the BEST customer service throughout!!! Every expectation was met with excellence and care. The General Manager, Jere L and Salesperson, Terrilynn G made certain that I was 1 throughout!!! Every expectation was met with excellence and care. The General Manager, Jere L and Salesperson, Terrilynn G made certain that I was 100% satisfied with my selection. Thank you so much guys for welcoming me into the Lincoln family you’re simply the best! More

I was having issues with a tire , on my way home from work. I stopped into the dealership to have it looked at. Brandon, my service consultant, got my car in quickly. I needed a new tire, that was covere work. I stopped into the dealership to have it looked at. Brandon, my service consultant, got my car in quickly. I needed a new tire, that was covered by the tire insurance I got when I purchased the car. In a little over an hour, I was driving home with my new tire. Not bad, considering I had no appointment. More

I’ve been buying my vehicles from the Varsity Lincoln team for 15+years, the buying and service experience is outstanding. There is a reason they are the #1 dealer in sales and service, large inventory t team for 15+years, the buying and service experience is outstanding. There is a reason they are the #1 dealer in sales and service, large inventory to choose from and beautiful showroom and service department paired with the customer care and satisfaction you get when you walk into there dealership. Go see for yourself. Special thanks to Jere Law (GM) Judd Stevens (Sales) Pat Stevens (Service Manager) and the Varsity team for the exceptional customer service. More

High praise for the team at Varsity Lincoln Novi, MI. Starting with Linda Byrnes who searched for a one to two year old Escape throughout the vast Varsity inventory for 3 weeks to find one to my specific Starting with Linda Byrnes who searched for a one to two year old Escape throughout the vast Varsity inventory for 3 weeks to find one to my specifications. Next, Ben Leece who took care of the final paperwork details very efficiently and even recovered my 2023 Metro sticker I forgot on my trade-in. And special thanks to Jere Law [GM] who spent extra time with me to make sure all went well and who left me very satisfied with the deal! Thanks again to all. More

I was very pleased with the manner I was treated when I brought my wife’s car in for an oil change. The agents were very attentive and very helpful and getting my oil change.. I appreciate what you do at t brought my wife’s car in for an oil change. The agents were very attentive and very helpful and getting my oil change.. I appreciate what you do at the dealership. More