Varsity Lincoln
Novi, MI
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I would like to thank Jerry law for the great service over the years and getting me out of my lease and into a new lease I been getting cars for about 20 years my father too and will never go to another over the years and getting me out of my lease and into a new lease I been getting cars for about 20 years my father too and will never go to another dealership also pat Sullivan in service and Vladimir thanks for the great work Rick warnick More
I'm not upset. I'm just a bit confused... According to the invoice, and to some degree, the inspection sheet, my oil change was completed at 2:11pm, yet I sit in th I'm just a bit confused... According to the invoice, and to some degree, the inspection sheet, my oil change was completed at 2:11pm, yet I sit in that waiting room until 4:28pm? Why did I have to remain in that waiting room for over two extra hours after my car was serviced? I could have watched Judge Judy at home and not there... It makes no senses. The service rep did acknowledged that they were very busy and he did apologize for the long wait. However, he still failed to mention that, even though my car was completed within 30 minutes from the point I arrived, I still had to wait unnecessarily for 2 additional hours for no reason at all.. Again, Im not upset, I'm just a bit confused as to why....? More
This dealership and Jere Law continue to provide top of the line service and support both during and after the sale! The experience we just had in purchasing a used car was amazing and they allowed me to the line service and support both during and after the sale! The experience we just had in purchasing a used car was amazing and they allowed me to drive multiple cars to determine which would be the best fit for what I wanted. They were helpful without being pushy and allowed me time to make my decision. I'm so happy with my purchase, as well as their service!! More
Varsity Lincoln staff made our car buying experience very enjoyable and relaxed. Meeting and speaking with sales manger, Jere Law was a warm, friendly and welcoming conversation. We were really comforted by enjoyable and relaxed. Meeting and speaking with sales manger, Jere Law was a warm, friendly and welcoming conversation. We were really comforted by the experience and look forward to our ownership experience! More
I was very nervous about ordering a car on-line and having it delivered to PA but everything went smoothly and my car was delivered to me for free! Its everything it was promised to be and my customer having it delivered to PA but everything went smoothly and my car was delivered to me for free! Its everything it was promised to be and my customer experience was exceptional! More
I had a wonderful experience with my car purchase, I was prepared with my 14 year old trade in. The first vehicle we teste drove was a little small for my husband to get in and out of, so we went to the ne prepared with my 14 year old trade in. The first vehicle we teste drove was a little small for my husband to get in and out of, so we went to the next size car which I didn't think we would be able to buy but fell in love with the second one, my favorite color and the price drop. I felt like we were treated like family. I am really enjoying my new car. More
Great service all around. Stopped by to get my Aviator looked at and the entire staff that I interacted with was spectacular. From the manager, Pat, to the help that I recei Stopped by to get my Aviator looked at and the entire staff that I interacted with was spectacular. From the manager, Pat, to the help that I received from Terri, I felt they went above and beyond with making sure my vehicle was taken care of. Would 1,000% recommend to anyone in the area looking for a place to take their vehicle in for service. More
I had a seriously scuffed up bumper I thought would need to be repainted but Carl came out and buffed it and made it look great. I was so thankful that was all it needed. Wonderful friendly staff. to be repainted but Carl came out and buffed it and made it look great. I was so thankful that was all it needed. Wonderful friendly staff. More
This is my third experience buying from Jere Law. The first two times were for my daughters, when it came time for me to get a new car I knew exactly where to go. All three times Jere has been nothin The first two times were for my daughters, when it came time for me to get a new car I knew exactly where to go. All three times Jere has been nothing but professional. He responds in a timely manner and makes sure you’re happy with your purchase. You can tell he truly cares for his customers as a whole because he won’t try to sell you something you’re not interested in. He’s an honest and good man, I recommend Jere to anyone looking to buy or sell their car. Kathy Trent More