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Varsity Lincoln

Novi, MI

4.9
415 Reviews

48251 Grand River Ave

Novi, MI

48376

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Showing 415 reviews

November 06, 2023

Varsity Lincoln is the best of the best. Jere Law is the most professional and kind man I have ever met. Jere supported me through the entire process and answered all my questions and provid More

by alainamsmith454
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jere Law
Nov 06, 2023 -

Varsity Lincoln responded

We are so happy that you enjoyed your experience with us! Jere will be thrilled to read the kind words you left about his service. Thank you for choosing us! We can't wait to have you back again.

November 06, 2023

Very good service. Technician was very helpful. Met all my expectations. He was able to help me with all my questions. I would refer people to Varsity. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tucker
Nov 06, 2023 -

Rick responded

Thank You.

November 03, 2023

Thank you varsity Lincoln of Novi. I just want to say from the front Desk to the body shop everyone was totally awesome…👍 More

by Jameswilson19691969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic and the two ladies At the front desk
Nov 03, 2023 -

Varsity Lincoln responded

James, thank you for sharing your experience with us! Your words serve as a wonderful encouragement for our team to continue delivering excellence. If there is anything else we can do for you, please let us know.

November 02, 2023

Excellent people, care & service. Top professionals to deliver an incredible customer experience. Easy & comfort focused. More

by TRob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
Nov 03, 2023 -

Varsity Lincoln responded

We're committed to delivering the best possible service, and your feedback is instrumental in that process. Thank you so much for compliments! We hope to have the opportunity to serve you again in the future.

November 01, 2023

Thank You, Kevin McCarthy. .. ...For your genuine friendship and great spirited care, carrying on the good hearted tradition of Barry Harnos and Mark Ambrosiak to help us selec More

by gfomin1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
Nov 02, 2023 -

Varsity Lincoln responded

George and Adela, thank you so much for the kind words and the compliments! Your trust and continued support have been the cornerstone of our success, and we can't thank you enough for being a part of our story. Your dedication has inspired us to continually raise the bar and provide you with the best service possible.

October 30, 2023

Leased a Nautilus from Andy Elrod who made by car experience great. Friendly experience & efficient. More

by micmil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Elrod
Oct 30, 2023 -

Varsity Lincoln responded

It brings us immense joy to know that Andy provided you with great service throughout your car-buying journey. We take great pride in having a team that is attentive, knowledgeable, and genuinely cares about our customers' needs. Enjoy your new beautiful Nautilus!

October 29, 2023

I am a 1st time Certified Pre-Owned Lincoln buyer. Lincoln's 100,000 mile bumper to bumper 6 yr warranty seems like the best in the industry. It even Includes tires & wheels. I brought my car home More

by Paula
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lana Bakytska, Steven Elzein, Jerr Law. Mark
Oct 30, 2023 -

Varsity Lincoln responded

Thank you Paula, for the kind words! We're here to serve you anytime, and your satisfaction remains our top priority. We hope you come back and see us again!

October 23, 2023

The Varsity Collision Center repainted the hood and front bumper on my Porsche Panamera , freeing it of the the stone chips it had accumulated. Carl Griffith oversaw the process and it came out magnif More

by mpatrosso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Griffith
Oct 30, 2023 -

Varsity Lincoln responded

Thank you so much for the compliments! Your trust in our services means a lot to us, and we take the responsibility of repairing your vehicle seriously. Your satisfaction is our priority, and we're pleased to hear that you're happy with the repairs.

October 23, 2023

We had issues with our Lincolnway app and were planning to make an appointment with the service department to have someone look at it. But no one from the service department would return the two voice mail More

by J
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tom
Oct 30, 2023 -

Varsity Lincoln responded

Thank you for sharing your experience! We apologize for not returning your calls and to say, "thank you" for not giving up on us. If there is anything else we can do for you, please let us know.

October 19, 2023

I recently purchased my second Certified Pre-Owned vehicle from Varsity with the help of Judd and Jere, and couldn't be happier! They made the entire process easy and enjoyable for me- making me feel More

by Sue Harkness
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judd, Jere
Oct 20, 2023 -

Varsity Lincoln responded

Thank you Sue, for the kind words and the 5-Star review! Your loyalty inspires us to raise the bar and continue providing the best possible services. Enjoy your new vehicle!

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