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Varsity Lincoln

Novi, MI

4.9
431 Reviews

48251 Grand River Ave

Novi, MI

48376

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Showing 431 reviews

March 28, 2025

Joe Perinelo & Rich Jelenewski were professional, kind & went above and beyond for service & lease needs More

by Cory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Perinelo
Mar 28, 2025 -

Varsity Lincoln responded

Thank you for your kind words, Cory! We're thrilled to hear that Joe and Rich went above and beyond to assist with your service and lease needs. We're glad we could be of service to you and we look forward to having you back again!

March 25, 2025

The collision center service was very fast and the staff was very friendly and helpful! More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic, Amy, and Taylor (I believe)
Mar 26, 2025 -

Varsity Lincoln responded

Hi Justin! We're so glad to hear you had a great experience with our collision center! Our team takes pride in providing fast and friendly service. If you ever need anything in the future, we're here to help!

March 14, 2025

I just bought a 2022 Cosair from Sam, and this is the second time I bought from him, and I couldn't be more pleased with his thorough explanation of the car and the electronic on the vehicle. If you are More

by 090840billy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Jamoua.
Mar 24, 2025 -

Varsity Lincoln responded

Thank you for your loyalty and for sharing your fantastic experience with Sam! We're so glad to hear that he provided you with a thorough and helpful explanation of your new 2022 Corsair. Enjoy your vehicle, and we truly appreciate your recommendation—Sam will be delighted to hear your kind words!

March 01, 2025

Mazen Amir, our salesperson, was recommended to us. We found him to be very knowledgeable, friendly, professional, and highly efficient. He was very attentive and continues to answer our questions even More

by DPACK59917
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Amir
Mar 03, 2025 -

Varsity Lincoln responded

Thank you for sharing your wonderful experience! We're delighted to hear that Mazen provided you with knowledgeable, professional, and attentive service throughout your purchase and beyond. Your high recommendation means so much to us. Enjoy your beautiful Lincoln!

February 28, 2025

Bryce is awesome in the service Department, very helpful, knowledgeable and professional. This is the second time he has assisted me and he is phenomenal. More

by andreas84agrafiotis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Delamielleure
Feb 28, 2025 -

Varsity Lincoln responded

Thank you for your kind words and for coming back the second time! We're thrilled to hear that Bryce has provided you with such excellent service. We'll be sure to share your feedback with him—he’ll appreciate it!

February 06, 2025

Our sales person Sam Jamoua is amazing, really goes above and beyond. This is the 2nd vehicle we purchased from him and highly recommend him. More

by Kwalker275
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Jamoua
Feb 07, 2025 -

Varsity Lincoln responded

Thank you, Kathleen! We're so glad to hear that Sam went above and beyond for you again. We truly appreciate your continued trust and recommendation. Enjoy your new vehicle.

February 04, 2025

I received superb service from Varsity and they are now the only place I'll take my car for any repair and body work. I appreciate that they have Enterprise on their premises, so getting and returning a r More

by myogletree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Haase, Rick Sheldon, Amy
Feb 05, 2025 -

Varsity Lincoln responded

Thank you for your kind words! We're thrilled to hear that you had such a positive experience with our service and body shop team. Providing top-notch service and convenience, including our on-site Enterprise rental, is something we take pride in. We're glad your car looks great and that we exceeded your expectations! We appreciate your trust in us!

February 04, 2025

I’ve been doing business with Varsity for over 20 years. I’ve used their service department, body shop, used car and new car sales. I have never had a complaint about any of my dealings with Varsity. My ser More

by Rhbragg70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Perinelo
Feb 05, 2025 -

Varsity Lincoln responded

Thank you for your loyalty and trust over the past 20 years! We're honored to have earned your continued business across all departments. It's great to hear that Joe provided you with professional service and valuable advice. We appreciate your kind words and look forward to serving you for many more years to come!

January 11, 2025

The dealership has very good servic Consultants, friendly, knowledgeable and professional. I like this dealership. More

by kais401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sobiesiak
Jan 13, 2025 -

Varsity Lincoln responded

Thank you for sharing your experience! We're happy to hear that you found our service consultants to be friendly, knowledgeable, and professional. Your satisfaction means a lot to us, and we truly appreciate your kind words. We're glad you like our dealership, and we look forward to serving you again in the future!

January 04, 2025

Took car in for oil and tire rotation and was informed there was two outstanding recalls camera and epa sticker, sticker was done already and I would schedule camera work after new year. Was told oil and More

by Ronhicks048
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept., Mazen Amir
Jan 09, 2025 -

Varsity Lincoln responded

Ron, we apologize for the confusion and any inconvenience you experienced. Your feedback is important to us, and we'd like to resolve this issue. Please contact Pat Stevens, our Service Manager, at 248-866-4269 so we can address your concerns directly and make things right. Thank you for bringing this to our attention.

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