Vara Chevrolet

New car purcase Customer service was great . Referring to Salesman Mr Mora he was pleasant and accommodating with my experience in purchasing a vehicle .And the rest Customer service was great . Referring to Salesman Mr Mora he was pleasant and accommodating with my experience in purchasing a vehicle .And the rest of the stafff Ralph and David very knowledgeable in their line work in making my purchase successful . And was very satisfied .Great Team. More

Excellent service and customer Service Was there for an oil change. They did it in a timely manner washed my truck and gave me a good assessment of what is needed on my truck. Nothing was p Was there for an oil change. They did it in a timely manner washed my truck and gave me a good assessment of what is needed on my truck. Nothing was pushed and they told me that my truck doesn’t need any repair. More

AVOID AT ALL COST! GO TO SERVICE KING! I had a accident and they towed my car here. Once I tried to get them to release it the manager Steve Cortinas would not want to he gave me so much pu I had a accident and they towed my car here. Once I tried to get them to release it the manager Steve Cortinas would not want to he gave me so much push back I said fine I will leave it there to be fixed. That should have been my first sign! He claimed that they were the best collision center and that the repairs would be perfect and it would be quick! That should have been my first sign! They called me 3 different times claiming that my car was ready, it was not. After a month they were done with it. They got my back seats dirty with what looks to be oil and my battery was drained. I had purchased the battery less than a year before taking my car to get fixed. I didn't say anything about the battery nor the dirty seats. The other day I washed my car and realized the hood was misaligned. I went to talk Steve Cortinas and he told me "well your going to need to make an appointment if you want it perfect ..." Now I have to wait another week to take the car in and have them work on it for a hour! DO NOT TRUST THIS DEALERSHIP! THEY ARE ONLY SCAMMING THE INSURANCE COMPANY! SAVE YOUR SELF THE HEADACHE AND TROUBLE GO TO A SERVICE KING! I never had issues with service king! I regret not using them this time! More

Awesome Excellent , awesome customer service experience ! Very happy for doing business at this place. My sales agent did an awesome job, he explained everyth Excellent , awesome customer service experience ! Very happy for doing business at this place. My sales agent did an awesome job, he explained everything in a phenomenal way. I could see and experience how he was willing to help us to get our vehicle purchase,and he did. Ask for Hondo Hernández, excellent sales agent at this location. Thanks again Hondo. Finance people, and manager also were very friendly and courteous. Great location. Thanks Vara Chevrolet Southside. Awesome vehicle we got!!! More

Excellent service . Went to buy a new truck and the employees were outstanding. If you go here please ask for Hondao, Jordan or Bryan. 10/10 . Went to buy a new truck and the employees were outstanding. If you go here please ask for Hondao, Jordan or Bryan. 10/10 More

Service was excellent and done on time. The service department provided updates and everything was done at a reasonable price. I highly recommend service here was excellent and done on time. The service department provided updates and everything was done at a reasonable price. I highly recommend service here. More

Amazing experience The amount that effort our sales associate steven did on helping me get a vehicle was outstanding he had us in & out in no time, very understanding an The amount that effort our sales associate steven did on helping me get a vehicle was outstanding he had us in & out in no time, very understanding and proffesional, thank you steven More

Great and fast service Went to check prices and came out with a new vehicle two hours later. Jordan Ayala was very helpful and helped us get out new vehicle! Went to check prices and came out with a new vehicle two hours later. Jordan Ayala was very helpful and helped us get out new vehicle! More

Service center THE SERVICE SHOP I HAD A HORRIBLE EXPERIENCE WITH THE AN EMPLOYEE PRISCILLA VERY BAD CUSTOMER SERVICE ,RUDE AND ARMENTATIVE. I ARRIVED AN HOUR BEFORE THE SERVICE SHOP I HAD A HORRIBLE EXPERIENCE WITH THE AN EMPLOYEE PRISCILLA VERY BAD CUSTOMER SERVICE ,RUDE AND ARMENTATIVE. I ARRIVED AN HOUR BEFORE MY APPOINTMENT AND 2 HOURS AFTER SCHEDULED APPOINTMENT MY TRUCK WAS NOT SERVIED. WHEN ASKED ABOUT IT I WAS BRUSHED OFF AND THEN EMPLOYEE NOTICED MY FORM WAS STUCK IN BOX AND STILL AT THAT I WAS ASKED TO WAIT 2 CARS AHEAD OF ME . SO I SPOKE WITH MR VARA AND HE FIXED THE SUITATION BUT STILL INSTEAD OF ADMITTING ERROR FROM PRICILLA SHE MADE EXCUSES. MR VARA HELPED BUT IF HE WASN'T THERE I COULDN'T IMAGEN WHAT WOULD HAVE HAPPENED. More

Lack of Details to Customer My 2nd oil and tire rotation was not so great. They did not rotate my tires because I installed new rims even though the invoice stated they did(strik My 2nd oil and tire rotation was not so great. They did not rotate my tires because I installed new rims even though the invoice stated they did(strike one). As I drove away my oil percentage was not reset it still indicated 15% which I had doubts if they even changed the oil. I had the service manager check the oil dipstick in front of me to see the clean oil (strike two). I purchased this truck in September of 18 on Labor Day and I closed late that day and my salesman said he would have them detail it as a new purchase vehicle and I still have yet to receive that (strike three). I did receive a free ball cap.... More