Vanguard Volkswagen

Ryan Wong helped me to get a good deal .As they are really friendly staff over there. The way of approach is really good. They are really good at customer service. really friendly staff over there. The way of approach is really good. They are really good at customer service. More

We had a great experience with Alexander and he was super helpful with our purchase! I would highly recommend seeing him if you are looking for a new VW! helpful with our purchase! I would highly recommend seeing him if you are looking for a new VW! More

Friendly, thoughtful and attention to detail.Worked with Friendly, thoughtful and attention to detail. Worked with us on price and fees. Great follow through and care. Looking forward to meeting the servi Friendly, thoughtful and attention to detail. Worked with us on price and fees. Great follow through and care. Looking forward to meeting the service department staff when first check up rolls around. More

Billy was very friendly and great to work with - definitely breaking the stereotype of a slimy car salesperson. I got a great rate on a certified preowned Jetta and received openness and honesty thr definitely breaking the stereotype of a slimy car salesperson. I got a great rate on a certified preowned Jetta and received openness and honesty throughout the negotiation process. Would absolutely recommend him! More

Went with a friend that told me about the great service he had received when buying his car from Daniel. I had previously visited another Volkswagen dealership, but after talking with Daniel I was sold an he had received when buying his car from Daniel. I had previously visited another Volkswagen dealership, but after talking with Daniel I was sold and left with my new car. Great customer service!!! More

Alexander is such a delight to meet! My husband and I came by after closing and Alexander was more than willing to help us. He immediately gave us his contact information, set up a date and time to mee came by after closing and Alexander was more than willing to help us. He immediately gave us his contact information, set up a date and time to meet. In less than a week, we were set in our new Volkswagen! More

Daniel Bobadilla is by far our person to go to, always nice and always willing to help out! The first time he helped us with our VW GTI and our second time he helped with our MINI. We’ll definitely keep g nice and always willing to help out! The first time he helped us with our VW GTI and our second time he helped with our MINI. We’ll definitely keep going to him, he makes the impossible, possible. Their financing department is also very helpful and straightforward with everything and always willing to work with you. Highly recommend Charles Maund Volkswagen, the nicest people I have worked with! More

I can’t say enough about the customer service, no customer care, Dan gave us. The amount of time he spent with my wife explaining the minutia of the technology in the Atlas was so beyond any expectat customer care, Dan gave us. The amount of time he spent with my wife explaining the minutia of the technology in the Atlas was so beyond any expectation we had. I’ve purchased a lot of cars in my life and have had the normal and frequent “less than satisfactory” experiences. That was not here nor with him. It was a first for me and for my wife to have the concern for the experience but ensuring we understood what we were receiving for the tens of thousands of dollars we were spending. Obviously, we will share with others what we experienced with him and the whole team at Charlie Maude. Great job and thanks again for everything. More

Charles Maund provided a really great experience from start to finish! Alexander was was very patient, polite, and very helpful with assisting me with making the best decision on my purchase. Thanks! start to finish! Alexander was was very patient, polite, and very helpful with assisting me with making the best decision on my purchase. Thanks! I’d recommend them to anyone. More

Alexander Morataya, the salesman, and Kenneth Alumbaugh the Finance Manager were so incredibly pleasant to work with! I never have dealt with a sales person and finance manager that were as personable, fri the Finance Manager were so incredibly pleasant to work with! I never have dealt with a sales person and finance manager that were as personable, friendly, great attitude and professionalism as Mr. Morataya & Mr. Alumbaugh! Highly recommend Alexander Morataya, Kenneth Alumbaug and entire team at Charles Maund Volkswagen. Charles Maund Volkswagen definitely earned my loyalty, they play NO games and truly cares about their customers more than making a sale. Again, I highly recommend Alexander Morataya the salesman or Charles Maund Volkswagen at Burnet Rd. as your dealer to go to if looking for a new VW! More