Vanguard Volkswagen

Billy was phenomenal to work with in purchasing our new ID.4. He was super prompt in setting up an appointment and quick to communicate and answer questions throughout the test driving and buying process. ID.4. He was super prompt in setting up an appointment and quick to communicate and answer questions throughout the test driving and buying process. No pressure, really straightforward and easy to work with. Very knowledgeable about the vehicle, safety features, etc., as well. Highly recommend! More

Absolutely LOVED my experience at Charles Maund VW! I loved working with Alexander! HE IS THE BEST! EL MEJOR! Since the minute I walked in it was clear he was willing to go the extra mile to make sure th loved working with Alexander! HE IS THE BEST! EL MEJOR! Since the minute I walked in it was clear he was willing to go the extra mile to make sure that I was getting the deal that worked for me. I went to other VW dealerships but once I got to Charles Maund it was clear that I didn’t need to look further. 200% RECOMMENDED! More

Working with Ryan was super way and comfortable. The location is clean, easy to get to and welcoming. Every person that I interacted with was kind and helpful. location is clean, easy to get to and welcoming. Every person that I interacted with was kind and helpful. More

Provide good and convenient service for the customer. It is a good place to shop for new or used vehicles. Would recomend to my friends is a good place to shop for new or used vehicles. Would recomend to my friends More

Ryan was helpful and answered all of our concerns with patience. He genuinely cared for our needs and was yhorough in demoing the features. Great experience all around! patience. He genuinely cared for our needs and was yhorough in demoing the features. Great experience all around! More

Between Alexander, Ken (finance), and the Sales Manager (sorry forgot his name), it was a great, easy, streamlined process. Letting me and my wife come in at different times to complete the purchase was gr (sorry forgot his name), it was a great, easy, streamlined process. Letting me and my wife come in at different times to complete the purchase was great since she worms late. The team not being pushy or to "sales" was another big part of buying from here. Going to be coming back for sure! More

Down to earth, no pressure, helpful and a great sense of humor. I needed assistance after my purchase and William was receptive. Great experience with him🙂 humor. I needed assistance after my purchase and William was receptive. Great experience with him🙂 More

Great process start to finish. Found the exact car I wanted and setup everything by email. Setup a day and time to purchase the vehicle and was a quick and painless process. Ryan also did a thorough j wanted and setup everything by email. Setup a day and time to purchase the vehicle and was a quick and painless process. Ryan also did a thorough job of walking me through the vehicle before leaving. More

Alexander was an absolute joy to work with. He made the car buying experience incredibly easy, and if I buy another car in the future, it will definitely be from him. Plus, I’m referring him to friends and car buying experience incredibly easy, and if I buy another car in the future, it will definitely be from him. Plus, I’m referring him to friends and family who are looking to purchase a VW. More

I had a fabulous experience purchasing my new ACS. I had been working with a few other dealerships across the Austin and Dallas area to try to find my new car. Once I contacted Charles Maund I was immediate been working with a few other dealerships across the Austin and Dallas area to try to find my new car. Once I contacted Charles Maund I was immediately promised that if I went to look at my car with them they would beat whatever price I was previously offered on the same vehicle through other dealers. I decided to give it a try with some hesitation due to prior experience with Charles Maund Toyota for my prior vehicle. To be honest I wasn’t expecting to walk away in my dream car. Carlos didn’t lead me astray, he had the vehicle I wanted to look at ready for me when I got there and beat the other offers I had received. I enjoyed not having to haggle to get a deal and appreciated the transparency (it goes a long way). Carlos was honest and upfront through the whole process and the good service didn’t stop there. The whole finance process was one of the easiest and quickest experiences I’ve had as well. I had added in window tint for my new car when I signed the contract and while the tint wasn’t done properly, Carlos has offered to have it fixed twice and to ensure that it will be done properly. While it is a slight inconvenience, his willingness to work with me even after the sale means a ton! Most people would brush it off because the sale is done but Carlos has set up another time for me to have the issue addressed promptly. I have appreciated my entire experience with Charles Maund. While the tint is less than ideal, the fact that they are so willing to make it right speaks for itself. More