Vanguard Volkswagen
Austin, TX
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290 Reviews of Vanguard Volkswagen
I went to this dealership to test drive the Jetta because i absolutely love them! As soon as I walked in they were nice and helped me to get the perfect car. Not pushy and no long waits. Great service! Jack i absolutely love them! As soon as I walked in they were nice and helped me to get the perfect car. Not pushy and no long waits. Great service! Jack was great and seemed like he truly cared. Other dealerships i didn't have that luck. Great people at this car dealership and I would highly recommend to anyone! More
I was in the market for a certain vehicle, and through an online saerch, I was connected with Charles Maund Volkswagen. I got in contact with whom I can say is the friendliest car salesman I have ever met, M online saerch, I was connected with Charles Maund Volkswagen. I got in contact with whom I can say is the friendliest car salesman I have ever met, Mr. Johhny Jarrot. When I came to the dealer to look at the vehicle, he had it all ready and let my wife and I take it on a test drive while he had our trade-in appraised. Long story short, in a couple of hours, we had our chosen vehicle and had received a generous trade-in offer. Mr. Marshall Reeves of the finance department had great news for us when we visited with him to talk financing options and was also a pleasure to work with. All in all, our experience in obtaining our dream vehicle was made easy and worry free thanks to Johhny Jarrot and the wonderful staff of Charles Maund Volkswagen. My wife and I would recommend this dealer to anyone who is lookiing for great vehicles at great prices, serviced by a friendly staff. More
The overall car purchase experience was fantastic. Johnny Jarrot was a real pleasure to deal with. He was friendly, to the point, and the entire buying experience was accomplished in one short evenin Johnny Jarrot was a real pleasure to deal with. He was friendly, to the point, and the entire buying experience was accomplished in one short evening. I received excellent value on my trade-in and was given the opportunity to take the car under consideration to a remote location for my spouse to look at and drive. My total expectations were met and the buying experience was superior to any I've ever experienced before. Great job. More
I had been searching for a new used car for over a month and a half, when I came upon a car that was at Charles Maund Imports. I was impressed with the website automatically, with its abundance of informati and a half, when I came upon a car that was at Charles Maund Imports. I was impressed with the website automatically, with its abundance of information about each vehicle and the plethora of pictures. When I decided that one of the vehicles looked like it would be worth a trip to the dealership, I brought my family from Georgetown to Austin to look at the car. When we drove up, we felt right at home. Johnny was a great salesman and was very informative and was more than willing to answer any of our questions, investigate further information about the vehicle, and work with us in our budget. Overall, it was a great experience and we drove the car home that afternoon. I will definitely suggest Charles Maund Imports to friends who are in the market for a great quality used car and who want to deal with welcoming, quality salesmen. More
Our experience purchasing a car from Charles Maund Imports was just fantastic! The asking price more than fair, and the entire transaction felt closer to a conversation with a good & trusted friend. Imports was just fantastic! The asking price more than fair, and the entire transaction felt closer to a conversation with a good & trusted friend. Our experience with Charles Maund definitely stands in contrast to the usual hand wringing, haggling poker game of purchasing a used car. Thanks to salesman Johnny Jarrott and the team for making what had been a very stressful situation with other dealers easy and enjoyable.” Johnny Jarrott is an honest person and a pleasure to deal with. You guys have a customer for life and we are anxious to spread the word about Charles Maund Imports. More
Jack Colp has provided outstanding after-sales support in the fortnight since I purchased a certified pre-owned VW from him. After answering a barrage of questions about the vehicle I was there to see, Jack the fortnight since I purchased a certified pre-owned VW from him. After answering a barrage of questions about the vehicle I was there to see, Jack expertly guided me through the sales process. George Moreno ensured that the potentially stressful financial paperwork was addressed efficiently, with excellent guidance about the benefits of various financing options. Jack has been attentive about responding to post-sale queries, including personally overseeing some work undertaken by the mechanics, even though he could have asked me to liaise with the the department in question on my own. Had I not been so enthusiastic about driving my new car, I am certain that further minor cosmetic work would have been undertaken at no extra cost to me. Overall it was a pleasant, stress-free experience, buying a truly special car. This is the second time I have purchased a vehicle from this highly professional team. It obviously helps that they continue to choose an impressive inventory of used vehicles. To their credit they provide all the benefits of a Volkswagen dealer (certified pre-owned program) without steering you towards a VW if you are looking for something different. I found both vehicles on their website prior to visiting the lot, which definitely saved me time. More
Dealt with Johnny Jarrott no pressure very low key and honest. Bought a king ranch pickup , took for a test drive, told johnny what length of term and payment i wanted and he went to work. He called the honest. Bought a king ranch pickup , took for a test drive, told johnny what length of term and payment i wanted and he went to work. He called the bank and did everything . Closing was easy presented with the warranty and declined in and out in about an hour. More
I was searching for a Beetle, and Marc found me the exact one I wanted. I had financing through my bank, however, he asked if he could try to get me a better deal. He was able to get me a drastically lower one I wanted. I had financing through my bank, however, he asked if he could try to get me a better deal. He was able to get me a drastically lower rate than my bank. The process was so completely easy and hassle free. The price he quoted was the price I paid. He was pleasant, professional and efficient. I never thought buying a car could be so completely easy. The finance guy (forgot his name) was friendly and explained everything to me in simple terms. The whole process took less than an hour and I have more than what I original thought I'd be able to get! Absolutely thrilled with the staff, and would highly recommended this dealership to anyone! Thanks so much, guys, you took the "ugh" out of car shopping! Can't wait to buy my next car with Charles Maund! More
Firstly, the place was very easy to find, and there was no wait when I got there. It was as if they were waiting to see me, so that was really nice. The paperwork was easy, quick, and painless, and Johnny no wait when I got there. It was as if they were waiting to see me, so that was really nice. The paperwork was easy, quick, and painless, and Johnny and the other employees were very friendly and trustworthy. More
It was late in the evening when I went to look at used Honda Civic Hybrid. Johnny showed the car. He was very friendly, courteous and patient. He gave a good deal too. He has lot of sales experience and h Honda Civic Hybrid. Johnny showed the car. He was very friendly, courteous and patient. He gave a good deal too. He has lot of sales experience and he knows very well how to deal with the customers. I would recommend to meet Johnny if anyone is planning to buy a used car and ofcourse MaundImports used car facility too. More