Vanguard Volkswagen

Our positive experience was really thanks to Anthony. He was prompt and knowledgeable, not pushy at all. After a couple of test drives I wasn’t quite ready to make a decision, and needed a chance to go over was prompt and knowledgeable, not pushy at all. After a couple of test drives I wasn’t quite ready to make a decision, and needed a chance to go over the offer. Anthony continued to be friendly, kind and super helpful. He took such great care and made what people expect to be an uncomfortable, drawn out, expensive experience legitimately enjoyable. And now I have a new car that I LOVE! More

Highly Recommend This is an overall review of my experience dealing with Charles Maund from purchase in April 2018, Servicing in Mar 2019, and another purchase in Dece This is an overall review of my experience dealing with Charles Maund from purchase in April 2018, Servicing in Mar 2019, and another purchase in December 2019. I purchased both my vehicles from Jethrow. Each time we spoke on the phone prior to my visit to the dealership. He listened to my needs and wants each time so that by the time I got to dealership, there was a car waiting for me that was exactly what I was looking for. I’ve been super happy with my experience both times and will utilize his services as well as encourage others for as long as he remains at Charles Maund VW. Brent- is the person ive worked with when my 2018 Jetta needed servicing. I brought my Jetta in for the one year maintenance where it was determined that I needed a new radiator. (Horrible news when your car is still basically brand new). The radiator wasn’t covered by warranty as it appeared that a rock or object somehow punctured a hole in it. Brent worked with my budget to the best of his ability and we were able to get the situation resolved. His kindness and concern truly stood out to me. Ken- I worked with Ken for financing my 2019 Jetta. He listened to my concerns and was able to devise a financing agreement that fit my budget. Overall I have been pleased with the continued service at Charles Maund and will continue to recommend them to friends and family. More

I just purchased a 2019 Golf R from Daniel B at Charles Maund VW. It was a no nonsense and satisfying experience. I was clear on what I wanted, but I needed to see certain aspects of the car and work out a Maund VW. It was a no nonsense and satisfying experience. I was clear on what I wanted, but I needed to see certain aspects of the car and work out a deal. Daniel worked with how I like to do things and made everything go smoothly. The dealer is clean and appears to be well organized. The finance manager was also fairly straightforward. He did his job but wasn’t super pushy on the add-ons. I had looked at the identical car at some other dealers in the state and they did not seem to respect the vehicle as much. This car at Maund was protected and kept pristine. I haven’t experienced the service side yet. I would recommend purchasing a VW at Charles Maund. More

Daniel was extremely helpful throughout the process. Broke everything done and made sure I understood what was happening. He helped get a new car and am enjoying it so far! Thanks! Broke everything done and made sure I understood what was happening. He helped get a new car and am enjoying it so far! Thanks! More

Enjoyed the low-key approach to sales. When you have a good product, you don’t need to pressure customers. Daniel was knowledgeable and let me make decision. good product, you don’t need to pressure customers. Daniel was knowledgeable and let me make decision. More

I had a fantastic personalized experience and would definitely recommend to a friend. I would return the next time I’m looking to purchase a vehicle. definitely recommend to a friend. I would return the next time I’m looking to purchase a vehicle. More

William and Kenneth went above and beyond to get me the car I wanted and the deal I needed. I had just been through a traumatic accident and was experiencing a lot of changes in my personal life and was ve car I wanted and the deal I needed. I had just been through a traumatic accident and was experiencing a lot of changes in my personal life and was very nervous about making another big financial decision. These men gave me peace of mind and helped me get everything I wanted. Thank you so much! More

Daniel and his team were super transparent and helpful during this, otherwise, stressful process. Daniel communicated very well and helped get me into my budget range on a car I absolutely love! Thank you during this, otherwise, stressful process. Daniel communicated very well and helped get me into my budget range on a car I absolutely love! Thank you! More

I went by 2 other car lots before I found Charles Maund Volkswagen I’m really glad I shopped around got great price on my 2019 Jetta R-line got great service right off the back Daniel Bobadilla my salesmen Volkswagen I’m really glad I shopped around got great price on my 2019 Jetta R-line got great service right off the back Daniel Bobadilla my salesmen was great on getting me in and out of there no one likes being at car dealer all day they worked there magic thanks Kyle Bartz More

Everyone was very helpful and accommodating! They pulled up the car, cleaned it, and filled it up with gas. Everything went smoothly and I left with a great car. up the car, cleaned it, and filled it up with gas. Everything went smoothly and I left with a great car. More