Vanguard Kia of Arlington

Salesman and management wrer great and very nice. From the time I first met Mr. Whitehead my salesmen he was very professional and was very patient. All the management personal were also very profess From the time I first met Mr. Whitehead my salesmen he was very professional and was very patient. All the management personal were also very professional. I was at this dealership 4 times before I purchased the 2016 Soul. Thanks a lot to all that had anything to do with helping me with the purchase. Great Job To All. More

Our Experience As soon as we got out of our truck, I had a good feeling as to what was about to happen. Thomas met us and I told him I was here to see a particular p As soon as we got out of our truck, I had a good feeling as to what was about to happen. Thomas met us and I told him I was here to see a particular person. That person had already gone home so Thomas took great care of us. We told him about the Kia Sportage we were interested in and after gather a little information we went and looked at the vehicle. I have purchased many new cars and trucks since 1985, Thomas gave the best presentation I had ever experienced. He knew every feature on the Sportage and not once looked at the book or even said I'm not sure. He knew the vehicle. That sold me and my wife. Went back inside after a good test drive and made the sale possible to meet our need. Then we went to the dreaded finance office and met with Mark. Finance was just as great as sales. We drove away in our Sportage. Thank You Thomas and Mark. More

excellent service I went to Kia just to check them out> We had always bought chevrolet models in the past. The service received at KIa by Thomas was great. He explain I went to Kia just to check them out> We had always bought chevrolet models in the past. The service received at KIa by Thomas was great. He explained a lot about the features and techinical stuff which is stuff I am not familiar with. Got excellent service at Patterson KIa More

Great car, great price I went to Patterson looking at several different models of Cadenzas. Thomas suggested the Optima because it had all the safety features I was looking I went to Patterson looking at several different models of Cadenzas. Thomas suggested the Optima because it had all the safety features I was looking for. Drove it and bought it. More

Great used car buying experience I recently purchase a used Sentra for my daughter at Patterson Kia. I worked with Alex who helped me with another vehicle purchase about three years I recently purchase a used Sentra for my daughter at Patterson Kia. I worked with Alex who helped me with another vehicle purchase about three years ago. He was very helpful and not pushy at all. When I shook his hand I made sure he knew that we were buying because he made it so easy. Our credit rating is fair at best, but they were able to work with us. Special shout out to Kyle in finance who helped us out as well. Made everything very easy when the bank asked for some extra information from us. I would go back to Patterson Kia the next time I am in the market for a car. More

My wifes optima is 30 days out of warranty. My wifes optima is 30 days out of warranty and they refuse to honor her steering wheel heater switch going out, we will never buy another Kia product My wifes optima is 30 days out of warranty and they refuse to honor her steering wheel heater switch going out, we will never buy another Kia product again. More

Great experience Great customer service, Thomas Whitehead was really helpful and showed great work ethic. He made the hole buying experience quick and easy. We will de Great customer service, Thomas Whitehead was really helpful and showed great work ethic. He made the hole buying experience quick and easy. We will definitely recommend Kia patterson and Thoma Whitehead. More

good people Thomas H. Whitehead was a great person professional,corteous ,family man. He gave us detail report on all functions of our car, and had great snacks a Thomas H. Whitehead was a great person professional,corteous ,family man. He gave us detail report on all functions of our car, and had great snacks an drinks for the whole family. More

Beware of terminology used When buying a car, be aware! When they say that the VIP package you purchase provides "two years worth of free oil changes", the truth is you get four When buying a car, be aware! When they say that the VIP package you purchase provides "two years worth of free oil changes", the truth is you get four oil changes. Period. Whether you use them in one year or two it doesn't matter, don't expect more than four even when purchasing a new vehicle. Review follow up: I did receive a prompt response to my review on the same day from Tom Wofford with an apology and oil change offer. That was very pleasant. More

Excellent customer service This dealership continues to provide excellent customer service and service detail. I just had my second oil change and they are wonderful! While wai This dealership continues to provide excellent customer service and service detail. I just had my second oil change and they are wonderful! While waiting, I observed excellent customer service from everyone that passed through the service department. They are very attentive to every customer and obviously doing something right because this place is buzzing with business. More