Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Vandergriff Toyota
Arlington, TX
1,277 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,277 reviews
November 19, 2013
Called all over town looking for the new Tundra and got some great quotes but when I got there they always jacked up the price. Finally I called Kris Davis at Vandergriff and he assured me that there woul some great quotes but when I got there they always jacked up the price. Finally I called Kris Davis at Vandergriff and he assured me that there would be no surprises. Sure enough, everything was just as promised. They had a great selection, free maintenance for 2 years and a 7 year warranty. Great place to do business. More
by TimH6
Employees Worked With
Kris Davis
November 18, 2013
Got a great deal thru Costco. Everything was done very quickly. Very happy with my experience. Told my sales guy Chris D that I’d recommend him. He did a really good job for me. quickly. Very happy with my experience. Told my sales guy Chris D that I’d recommend him. He did a really good job for me. More
by Kerryhill535
Employees Worked With
Chris Davis
November 14, 2013
What a change with this place. My wife and I came in a few years back and had nothing but problems. This time it was completely different. Everything was done quickly and honestly. Worked with Chris Da few years back and had nothing but problems. This time it was completely different. Everything was done quickly and honestly. Worked with Chris Davis who was friendly and honest. One of the few car sales places I’d let my mother go to alone. More
by Throcko
Employees Worked With
Chris D
November 13, 2013
If you want a new Camry this is the place to go. They had about 200 different models and colors. Ask for Chris Davis. He gave us a great deal! had about 200 different models and colors. Ask for Chris Davis. He gave us a great deal! More
by WildcatsFan
Employees Worked With
Chris Davis
November 05, 2013
Bought a second car for my wife from Ahmad Rahimi. He is wonderful and very polite and helpful. If I buy a car in the future I would definitely work with Rahimi again. I love his friendly attitude and appr wonderful and very polite and helpful. If I buy a car in the future I would definitely work with Rahimi again. I love his friendly attitude and appreciate his great help. More
by AhmadJamshid
Employees Worked With
Ahmad Rahimi
November 04, 2013
My dad has gotten a new Toyota Tundra, new Toyota Corolla My dad has gotten a new Toyota Tundra, new Toyota Corolla and two new Camrys over the past few years and they have great serivce! and Ethan gives th My dad has gotten a new Toyota Tundra, new Toyota Corolla and two new Camrys over the past few years and they have great serivce! and Ethan gives the best service if looking for a new Toyota! They will work with you on prices so ask. More
by joemonday
Employees Worked With
Ethan lee
November 04, 2013
Very happy with my experience at this dealership. Professional, friendly, honest and courteous staff. Good prices and a great selection of Camry's. Chris D didn't pressure us at all even after we d Professional, friendly, honest and courteous staff. Good prices and a great selection of Camry's. Chris D didn't pressure us at all even after we drove 3 cars. More
by jeffkelly133
Employees Worked With
Chris Davis
October 28, 2013
I found a pre-owned 2013 Toyota Camry that I liked on Vandergrift Toyota website, called for a walk-around, and the agent I spoke with told me everything was okay. I relied on this information and went a Vandergrift Toyota website, called for a walk-around, and the agent I spoke with told me everything was okay. I relied on this information and went ahead to make a deposit for the vehicle. I drove 279 miles to the dealership on 10/17/13 to finalize the deal with a certified fund for the full amount to discover that everything the sales agent told me about the vehicle’s features (driver’s power seat) was missing. I spoke to sales manager, Robert and he spoke to me very rudely. I instantly requested to speak to the GM, he offered me another manager of same level instead. To cut the long story short, the deal fell apart when they couldn’t find me another vehicle with the feature I wanted, I even requested for lower year with that particular feature but none was in stock according to them. I was in the process of leaving the dealership when another sales manager Martin approached me to inform me of possibility of losing my $500 deposit. He was very defensive of everything I told him about the discussions I had with sales agent. As soon as I got back to my location, I shared my experience with the GM via email and my interest in another car but I didn’t receive any response until I made another call to the dealership on same brand with lower year. I had to drive another 279 miles to the dealership to purchase and no one, I repeat, no one deemed it fit to offer apology about the whole episode. The certificate of title that should have arrived three business days after cash payments according to them didn’t arrive. I made call to the dealership again on the fifth day to be informed that the lady had just finished working on it and would be overnight to my address. When I didn’t receive it on the seventh business day, I sent another email to the GM, and made several successful calls to the dealership, until someone finally callback to inform me a mistake the dealership made on the delivery address. As at the time of this feedback no one has called to least apologize for this kind of experience, not even their GM. Above all this dealership customer service is nothing to write home about, and will not recommend. More
by Success01
Employees Worked With
Joyce, Robert Cook, Martin Greenberg
