Vandergriff Toyota

Nancy Goodwin gets it done As usual I called at the last minute for my 5k service maintenance. Nancy worked me right in and had me in and out of there. Nancy is always busy with As usual I called at the last minute for my 5k service maintenance. Nancy worked me right in and had me in and out of there. Nancy is always busy with customers, other service providers, and paperwork but still manages to give me her undivided attention when she assists me and always with a smile on her face. Nancy is one of the reasons I will always drive a Toyota. More

Service questions answered I needed a regular service, plus I had a few nagging questions. Nancy Goodwin resolved all, with no hit to my pocketbook. Visiting the service departm I needed a regular service, plus I had a few nagging questions. Nancy Goodwin resolved all, with no hit to my pocketbook. Visiting the service department is always a pleasant experience. More

Service is the thing. I had forgotten to make an appointment for service on my Prius V. I called Nancy Goodwin at 7:15 and with a friendly call-back she said "Sure, come on I had forgotten to make an appointment for service on my Prius V. I called Nancy Goodwin at 7:15 and with a friendly call-back she said "Sure, come on in. The service was done in less than an hour and I was on my way. Car runs great and am sure I will return to Nancy as long as I own the car. More

Routine Service Ricco was very friendly and greeted me right-away. Ricco provided me with shuttle service so that I could get something to eat while I awaited my repa Ricco was very friendly and greeted me right-away. Ricco provided me with shuttle service so that I could get something to eat while I awaited my repairs. Overall Ricco was very customer service oriented as well as professional. More

10000 miles service During 10,000 miles service for my Toyota minivan, I did filed a complaint in regards to broken wire of gas cap to cover under warranty. The complaint During 10,000 miles service for my Toyota minivan, I did filed a complaint in regards to broken wire of gas cap to cover under warranty. The complaint was resolved in timely manner and I was very satisfied with the outcome. The individual handled my complaint was Mr. William Hayes. I really appreciate the time and effort he put in to resolve my complaint. Thanks for providing best service. Kirit Patel More

My 200,000 mile maintenance I pulled up at 6:55 am. There were about 8 cars ahead of me. I got in and out within an hour! Very nice because I had to get to work. This is my secon I pulled up at 6:55 am. There were about 8 cars ahead of me. I got in and out within an hour! Very nice because I had to get to work. This is my second time to come here for my maintenance service. I would recommend this Dealership to anyone. Thanks Bobby Brett ! More

Routine service They were very busy when I got there, but Ricco was very prompt on greeting me. And had me in and out in an hour. Thank you Ricco for your excellent They were very busy when I got there, but Ricco was very prompt on greeting me. And had me in and out in an hour. Thank you Ricco for your excellent customer service! More

They stay on top of their customer issues so the customer to I just purchased a new Camry and purchased the vehicle theft protection. I forgot to bring the vehicle in to have the device installed. The Vandergr I just purchased a new Camry and purchased the vehicle theft protection. I forgot to bring the vehicle in to have the device installed. The Vandergrif service staff called me to remind me to do this and set up a time. Took the car in and was out in 30 minutes. Great service. More

Excellent experience! I pulled into the service department and could quickly tell that they were busy. Nancy (service rep) told me the wait could be at least 1 1/2 hours or I pulled into the service department and could quickly tell that they were busy. Nancy (service rep) told me the wait could be at least 1 1/2 hours or longer. I told her that I could wait and I even added more services than what I usually get. I had my vehicle back within the hour and I was super pleased with the service. Thank You Vandergriff for always taking care of my needs. More

New Vehicles The customer service was great. Our sale representative, Ethan Lee, was great with dealing with us. Take us a long 5 hours of hard bargain but in the The customer service was great. Our sale representative, Ethan Lee, was great with dealing with us. Take us a long 5 hours of hard bargain but in the end everyone was happy. Through out that long hours, everyone kept their cool and our representative was helpful through out the whole process of finallizing the purchases in details. We end up purchasing two vehicles instead of one and was very pleased. More