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Vandergriff Toyota

Arlington, TX

3.5
1,279 Reviews

1000 Interstate 20 West

Arlington, TX

76017

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Showing 1,279 reviews

March 27, 2015

John Gollie is the reason I love this dealership! John Gollie is an excellent professional and cared for me well during my car search. I didn't feel "pushed into buying" like a typical car salesman s More

by elisew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gollie
Mar 31, 2015 -

Vandergriff Toyota responded

Hello Elise, Thank you for your time and feedback. We are delighted to hear that John was able to work with you to get exactly what you wanted! Congratulations on being a new Prius owner! Regards, Steve Dewitt - General Sales Manager (877) 880-5657.

March 26, 2015

salesman John Gollie has been the best sales person that we have had to deal with when purchasing a new vehicle. He is knowledgeable and very courteous He the More

by polekat
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gollie
Mar 31, 2015 -

Vandergriff Toyota responded

Hello Polekat, We are thrilled to hear about your positive experience at Vandergriff Toyota. Our entire dealership takes great pride in providing the best possible buying experience and John will be thrilled to hear your kind words. Sincerely, Steve Dewitt - General Manager (877) 880-5657.

March 26, 2015

John Gollie did an excellent job of working with us on the purchase of another new Avalon. I loved my 2000 h my husband wanted me to upgrade. John Gollie, not o More

by Snow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gollie, Nancy Goodwin
Mar 31, 2015 -

Vandergriff Toyota responded

Snow, we are so happy to hear of your positive experience at Vandergriff Toyota. We are committed to providing our customers with nothing less than 5-star service. John will be especially happy to hear that you were completely satisfied with his customer service. Thank you, Steve Dewitt - General Sales Manager (877) 880-5657.

March 26, 2015

Very happy with my last year purchase John Gollie is not only an excellent car sales manager but also is a good person who really cares about his customers. He helped me to trade in my To More

by ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gollie
Mar 31, 2015 -

Vandergriff Toyota responded

Hello Ann, We are thrilled to hear that we made the purchase of your new vehicle easy! We are committed to outstanding customer service and we are glad that we made buying a car easy for you. John is certainly a favorite around here, so it is no surprise that you had a great experience working with him. Sincerely, Steve Dewitt - General Sales Manager (877) 880-5657.

March 19, 2015

Repair work backed up! I had my Camry serviced for a grind/rattle at cold start-up and a faulty hands-free radio in February. The completed the work and I picked up my car. More

by Chad S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gollie, Nancy Goodwin
Mar 24, 2015 -

Vandergriff Toyota responded

Hello Chad, I am glad to hear that Nancy went above and beyond to help rectify the situation. It is always our goal to provide complete and knowledgeable service. In the event we fail to do so, we pride ourselves on being able to right the situation with as little inconvenience to the customer as possible. We look forward to seeing you when your vehicle is ready for its next service. Thank you, James Higdon - Service Manager (877) 841-3693.

March 13, 2015

Service Department Bobby Brett is wonderful to work with A dealership is only as good as the employees that work in it. And it is a pleasure doing business with Bobby Brett. He has taken care of us and our T More

by Scott986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brett
Mar 17, 2015 -

Vandergriff Toyota responded

Hello Scott, It makes me happy to hear that Bobby's exceptional customer service and work ethic are what keep you coming back to Vandergriff Toyota. Thank you for your loyalty! Sincerely, James Higdon - Service Manager (877) 841-3693.

March 12, 2015

Road Hazard Insurance Paid Off Somehow picked up a nail in my rear tire on my Tacoma, and the location of the nail meant the tire could not be patched, so after on 600 miles on a br More

by MBurbank26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Hays
Mar 17, 2015 -

Vandergriff Toyota responded

Hello MBurbank26, I am sorry to hear about the unfortunate event with your new Tacoma, but I am pleased to hear that we were able able to correct the issue at no cost to you. Should you have any questions, please feel free to contact me. Thank you, James Higdon - Service Manager (877) 841-3693.

March 11, 2015

Great Job Nancy was excellent, she kept me informed about the status of my vehicle. When unexpected service was needed she explained and gave options. She handl More

by TBen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Goodwin
Mar 17, 2015 -

Vandergriff Toyota responded

Hello Ben, It pleases me to hear that you enjoyed the knowledgeable and informative service that you received from Nancy. We look forward to seeing you when your vehicle is ready for its next service. Thank you, James Higdon - Service Manager (877) 841-3693.

March 01, 2015

Vandergriff Service Dept is Great! I enjoy visiting Vandergriff Toyota's service department. Bob Brett, my service advisor, is very friendly. He explains the what car maintenance is b More

by SARAHSAMMS25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brett
Mar 04, 2015 -

Vandergriff Toyota responded

Hello Sarah, we are glad to hear that you enjoy our service department so much! Bob will be ecstatic to hear your comments. We look forward to seeing you the next time your vehicle is ready for its next service. Thank you, James Higdon - Service Manager (877) 841-3693.

February 24, 2015

THE PERFECT PICKUP TRUCK BUYING EXPERIENCE ONAR ABDEL --- We had been looking for an older pickup truck and stopped by to check out what was available. It was raining hard but Onar when out an More

by MAXC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Abdel, Bobby Brett
Feb 27, 2015 -

Vandergriff Toyota responded

Hello Max, Congratulations on your new used vehicle. Thank you for spreading the word that Vandergriff Toyota makes the car buying process easy and fun! Sincerely, Steve Dewitt - General Sales Manager (877) 880-5657.

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