
Vandergriff Toyota
Arlington, TX
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John Gollie is the reason I love this dealership! John Gollie is an excellent professional and cared for me well during my car search. I didn't feel "pushed into buying" like a typical car salesman s John Gollie is an excellent professional and cared for me well during my car search. I didn't feel "pushed into buying" like a typical car salesman stereotype. Not only did he listen and respond, he keeps in touch and always has a moment to answer questions I have! I come to Mr. Gollie whenever anyone I know is looking for a car. He is fantastic, plus I love my Prius!! -Elise More
salesman John Gollie has been the best sales person that we have had to deal with when purchasing a new vehicle. He is knowledgeable and very courteous He the John Gollie has been the best sales person that we have had to deal with when purchasing a new vehicle. He is knowledgeable and very courteous He the only sales person that has kept in touch with us after the sale. He is truly an asset to the dealership. More
John Gollie did an excellent job of working with us on the purchase of another new Avalon. I loved my 2000 h my husband wanted me to upgrade. John Gollie, not o did an excellent job of working with us on the purchase of another new Avalon. I loved my 2000 h my husband wanted me to upgrade. John Gollie, not only showed us the different features, rode with us showing my husband how he could switch out of automatic h drive it like our vet. John worked with us on our trade in, took extra time,& did an excellent job. More
Very happy with my last year purchase John Gollie is not only an excellent car sales manager but also is a good person who really cares about his customers. He helped me to trade in my To John Gollie is not only an excellent car sales manager but also is a good person who really cares about his customers. He helped me to trade in my Toyota last year and spent almost a whole day till I got my newly traded car. Thank you John for a wonderfully awesome service. Dealerships need more people like you to make customers feel important and well taken care off. I love my car. Thanks again. More
Repair work backed up! I had my Camry serviced for a grind/rattle at cold start-up and a faulty hands-free radio in February. The completed the work and I picked up my car. I had my Camry serviced for a grind/rattle at cold start-up and a faulty hands-free radio in February. The completed the work and I picked up my car. The next morning the grind/rattle and radio issue were still there. Frustrated, I called them back and let them know. Nancy told me to bring the car back and she would have a loaner car to drive at no charge for my hassle. They didn't have to do that. When I brought the car back, I told them what was still happening. They never could make the radio show the issue, but they replaced it anyway. They didn't have to do that either. I appreciate their persistence in completing the service correctly. They have always been very nice, especially Nancy. Thanks. PS- John Thanks for remembering and calling me on my birthday. More
Service Department Bobby Brett is wonderful to work with A dealership is only as good as the employees that work in it. And it is a pleasure doing business with Bobby Brett. He has taken care of us and our T A dealership is only as good as the employees that work in it. And it is a pleasure doing business with Bobby Brett. He has taken care of us and our Toyota for years. We appreciate his work ethic and the service he provides us. He keeps us updated with phone calls and expected time to complete the work agreed upon. It is freshing to work with a person who cares about the level of service being provided the customer. More
Road Hazard Insurance Paid Off Somehow picked up a nail in my rear tire on my Tacoma, and the location of the nail meant the tire could not be patched, so after on 600 miles on a br Somehow picked up a nail in my rear tire on my Tacoma, and the location of the nail meant the tire could not be patched, so after on 600 miles on a brand new truck, I needed a new tire. Luckily, the finance guy threw in the road hazard warranty and it paid for the new tire in full, didn't cost me one penny. Everyone at Toyota is very friendly and I do recommend them for service. More
Great Job Nancy was excellent, she kept me informed about the status of my vehicle. When unexpected service was needed she explained and gave options. She handl Nancy was excellent, she kept me informed about the status of my vehicle. When unexpected service was needed she explained and gave options. She handled everything for me. More
Vandergriff Service Dept is Great! I enjoy visiting Vandergriff Toyota's service department. Bob Brett, my service advisor, is very friendly. He explains the what car maintenance is b I enjoy visiting Vandergriff Toyota's service department. Bob Brett, my service advisor, is very friendly. He explains the what car maintenance is being done, the time it will take to complete, and cost. He keeps in touch by phone to update me with the mechanics' findings and recommendations.. His positive attitude is a major reason I keep coming back. More
THE PERFECT PICKUP TRUCK BUYING EXPERIENCE ONAR ABDEL --- We had been looking for an older pickup truck and stopped by to check out what was available. It was raining hard but Onar when out an ONAR ABDEL --- We had been looking for an older pickup truck and stopped by to check out what was available. It was raining hard but Onar when out and found the perfect pickup truck, it was an older truck but it looked like it was new. With in an hour all the paper work was done and we drive off in our NEW "old " pickup truck. I had also purchase a new HIGHLANDER at Vandergriff in Feb. and it was also a perfect buying Experience. I have used their Service department even before buy vehicles there it has always been great. THANK FOR ALL OF THE GREAT SERVICE. ANDY More