Vandergriff Hyundai

I brought my 2012 Hyundai Tucson Limited in for an oil change and a nitrogen fill-tire rotation on January 4, 2013. Ms. Amy Kemp was very professional, kind, courteous,and very knowledgeable concerning s change and a nitrogen fill-tire rotation on January 4, 2013. Ms. Amy Kemp was very professional, kind, courteous,and very knowledgeable concerning several issues and questions I had concerning my vehicle. Her customer service and communication skills are excellent, and she made sure everything I asked for was handled promptly! I have just retired after 22 years as Head Service Rep in the large trunks,T-1, and point to point circuit business office for AT&T, and customer service and dependability were drilled into me, and I know how to spot it a mile off! One more thing~ after my girlfirend Terri & I left the dealership to run some errands while the car was being serviced, I accidentally locked the keys in her truck accross the street at Costco gas station, and I called Amy, and she immediately sent Mr. Thomas Crysler to the rescue with the extra key to our truck that was on my keyring at the dealership! Thank you so much Amy and Thomas for caring, and making teamwork happen! I'll be back, and I'll also send you all the business I can. GIVE THIS YOUNG LADY A RAISE! For reference, my invoice number was 94690 Batch #000132. More

Maletta Larry was great. Easiest deal I've ever done. I named my price, she met it. Done. I came in and signed the papers. Low pressure salesperson! Awesome! I will look her up again when I or my famil named my price, she met it. Done. I came in and signed the papers. Low pressure salesperson! Awesome! I will look her up again when I or my family members need a car. More

My name is Delores, and on October 18, 2012 life happened and my car was totaled. In November 2012, I was checking newspaper ads, on-line internet searching and car dealerships to replace my wrecked 2009 Kia and my car was totaled. In November 2012, I was checking newspaper ads, on-line internet searching and car dealerships to replace my wrecked 2009 Kia Spectra. Arlington Texas has a lot of dealerships along the I-20 service road and I visited almost all of them. One day about the middle of November I decided to walk into the show room of VANDERGRIFT HYUNDAI and was approached by a pleasant lady name Wonda Ashley. I first noticed Wonda outside the building and assumed she was a customer awaiting car service. So when she introduced herself to me on the show room floor, I was surprised and appreciated her being someone that could relate to me. My past guy car dealer person, experience, tends to think he knows what’s best for women ….and that’s not always true, when it comes to a car! I’m not knocking all men…. just the ones that can’t stay in their lanes. Wonda showed me a few cars on a couple of VANDERGRIFT lots and nothing there was what I had in mind of owning. She was disappointed, recorded my contact information and gave me her card. Wonda assured me that she would call me if she finds a car that had everything I wanted if not more. I drove away to continue my search at different dealership with still no luck and decided to give it a break. Then, a few days later November 21, 2012 I checked my voice mail and discovered a message left by Ms Wonda Ashley, wanting me to come by to look at this 2009 Honda they received as a trade. Well, I was having a bad hair day and decided because I was in the area I would drive by and just look at the 2009 Honda from a distance but, when I saw the car I forgot about my bad hair do. Next thing I knew we were test driving and signing paperwork. Wonda was showing me all the bells and whistles on the car; explain warrantees, down payment, finance department would check rating and credit scores and what was available, and what the next steps would be if I wanted the car. Wow!!! I was so excited; I really wanted that car for myself but, sent (text) pictures so my daughter could see it too. When my daughter saw the texted pictures of the 2009 Honda she wanted it, purchased it and drove it home Saturday November 24, 2012. It was our Thanksgiving Blessing. After the sale of the 2009 Honda, she followed up with a friendly appreciation letter. I have challenged Ms Wonda Ashley with a new task of finding me a truck and this time….nobody gets text pictures until I get My truck home….. in My driveway. I have told my friends and family about Ms Wonda Ashley at VANDERGRIFT HYUNDAI in Arlington Texas on the I-20 service road. Stay tuned for my truck reviews……. Thank you Ms Wonda, you are an OUTSTANDING sales person!!!! More

I have been car shopping, but due to time constraint and my work schedule unable to purchase. I have found a true gem, and Maletta has never once forgotten about me. I plan to schedule a day off in the new my work schedule unable to purchase. I have found a true gem, and Maletta has never once forgotten about me. I plan to schedule a day off in the new year to purchase with Maletta. More

We went to Vandergriff to trade our 2010 Malibu for something with comparable space and better fuel economy. Give it to Hyundai for the Elantra design. Anyhow, our car developed a couple problems short something with comparable space and better fuel economy. Give it to Hyundai for the Elantra design. Anyhow, our car developed a couple problems shortly after purchase, but Tony K in sales and Amy Kemp and Ken Mauldin in service did everything they could to work with Hyundai to diagnose and fix the issue. At one point, George Donaldson, General Sales Manager, involved himself to ensure that we were satisfied with the outcome, with the vehicle, and with his crew. Since the last repair, our Elantra has been great, and I don't regret going from American to Korean. Plus, during the initial sale, the sales and finance team worked hard to make sure that we were able to move into the Elantra and stay within our monthly budget. I'd like to add that I don't look at the initial problems we had with the Elantra as a negative towards Hyundai...even the most robustly-designed and manufactured models (Mercedes, Audi, etc.) sometimes come off the assembly line with a hitch or two every now and again. The car has been great since these hitches were fixed, and getting them fixed was made much easier due to the sales and service staff at Vandergriff. More

We visited this dealership on an unplanned visit. They made us feel welcome, got us exactly the model we wanted to test drive and evaluate without pushing for us to see a different and more expensive mode made us feel welcome, got us exactly the model we wanted to test drive and evaluate without pushing for us to see a different and more expensive model. This sales consultant, Maletta Larry, was extremely knowledgable about the vehicle, its features and capabilities, the warranty, all the questions we normally have about a vehicle but most consultants can't answer. We weren't even looking to purchase at this visit, but the sales consultant pulled their best price the first time and we made the deal that night. We were at the dealership no more than 2 hours, including all the test driving. What a pleasant experience. This is by far the best experience we have ever had at a dealership in the purchase of a new car. I'm even thinking now about replacing another vehicle I own with a Hyundai at this dealership. More

Maletta made the whole process of online car shopping super easy! Communication via email and phone when looking to buy a car from a different city can be tricky. You don't always know what you're going super easy! Communication via email and phone when looking to buy a car from a different city can be tricky. You don't always know what you're going to get or what add-ons might be added to the online price, but Maletta and her team broke it all down for me and gave me price assurance. Even though I ended up purchasing my new car somewhere closer (due to time constraints), Maletta still congratulated me for joining the Hyundai family and even offered to provide me with a complementary cleaning for my car if I ever do drive through the area! More

Ben was great. When I asked for straight forward information, that is exactly what I got. The entire process was simple an Ben was extremely attentive. A great experience overall. information, that is exactly what I got. The entire process was simple an Ben was extremely attentive. A great experience overall. More

I love my car. Ben made my experience one that I will gladly never forget. He made everything so easy. My next car will be bought from Ben. gladly never forget. He made everything so easy. My next car will be bought from Ben. More

I was extremely satisfied with her product knowledge and customer service as I began shopping for a new vehicle. I am now sold on Hyundai! customer service as I began shopping for a new vehicle. I am now sold on Hyundai! More