Vandergriff Hyundai

Great Place to Come for any kind of Vehicle Came in after reviewing car dealerships and got the exact customer service I was looking for by Joshua. He paid meticulous attention to detail on what Came in after reviewing car dealerships and got the exact customer service I was looking for by Joshua. He paid meticulous attention to detail on what exactly I was looking for and provided the up-most professional and top notch customer service I have ever experienced at a car dealership. The entire dealership was very welcoming. Would definitely recommend the dealership to my friends and family. More

good experience I purchased a Genesis coupe from Vanderriff. I got a thorough test drive and the financing experience was way better than at other dealerships, I spen I purchased a Genesis coupe from Vanderriff. I got a thorough test drive and the financing experience was way better than at other dealerships, I spent about 3 hours at the dealership. Patricia was great, she was very helpful throughout the entire process. She kept in contact after the purchase to make sure I didnt have any issues or if I had any further questions. More

Awful service in many respects Professionally not competent and also not courteous. Below are what the Vandergriff Hyundai service did: 1) I requested to replace a burnt head light Professionally not competent and also not courteous. Below are what the Vandergriff Hyundai service did: 1) I requested to replace a burnt head light on the right, but they replaced a left head light, and handed out the car to me without checking it. 2) I also requested the State Inspection, but I wonder how my car passed the State Inspection with one headlight dead. Their quality of service is therefore questionable. 3) Inefficiency: I was told that the service would be done within 2 hours, but I had to wait in the waiting room for 3 hours and 45 minutes; it turned out that my car was basically sitting in the garage and they hurried up the service only after I complaint the delay after it passed 3 hours. 4) The service associate (Radonna Critten) and the service director (Scott Schroeder) were not courteous; I see that Hyundai is doing a poor job in training their employees. 5) I requested to adjust the tire pressure to 35 psi, but they returned the car without doing anything; I found the tire pressure remained as before (30 psi) when I checked it at home. 6) They even miscalculated the bill, but when I told the service associated Radonna Critten about it, she insisted that their calculation was correct. Only after I went over the bill item by item with the service director, they admitted the miscalculation and corrected it. This poor service may be due to the individual employees, the service associate and the service manager. However, I would say that it is a problem of Hyundai's employee training. The local Vandergriff Hyundai or Hyundai head quarter should do a better job for training their employees as these kinds of poor service would discourage future purchases of Hyundai cars. More

Nice Experience Great sales team! Got me in a new car for the right price. No games and forward pricing exactly what I want when purchasing a big ticket item. They we Great sales team! Got me in a new car for the right price. No games and forward pricing exactly what I want when purchasing a big ticket item. They were also able to beat my ultra-low credit pre-approved interest rate. I buy a new car every 10 years so needless to say I've already done my research before I walk in and what dealerships I go to. They had the car I requested ready to show and test drive. They presented a couple of pricing options shook hands signed the paperwork and was out of there in less than two hours. Word to the wise...do your internet research about cars and dealerships before you drive around to this and that dealership car shopping. Will save you time, BS, headache, and a lot of money!!! More

Professional, competent and courteous My sales associate, Lou Margetis demonstrates what it means to be professional. I appreciate that he doesn't push me in any direction. He listens to w My sales associate, Lou Margetis demonstrates what it means to be professional. I appreciate that he doesn't push me in any direction. He listens to what I say my needs and wants are, and then he presents what he knows will work for my budget. I am completely satisfied doing business with Vandergriff Hyundai. Thanks Lou. More

Awful customer service The salesman I worked with was unrelational. The whole process of buying the car and returning for service has been a hassle every time. I was promise The salesman I worked with was unrelational. The whole process of buying the car and returning for service has been a hassle every time. I was promised a free tank of gas and a free clicker. I showed up twice to get the clicker but because Fawzi didn't turn in the necessary paperwork I had to return a third time for it to be ready to pick up. I never received my tank of gas. I even showed up once for an oil change. After making an appointment and talking to a serviceman I show at my appointed time only to find out they're closed. I couldn't get a hold of anyone for any type of incentive for my trouble. The following day I was due to drive to California and had to hurriedly find another place to change my oil. More

Thank you antonio!!! This is my second car i purchased at hyundai and second time Antonio help us. Thank you Antonio you did a great job in helping us to find the right ca This is my second car i purchased at hyundai and second time Antonio help us. Thank you Antonio you did a great job in helping us to find the right car. More