Vandergriff Hyundai
Arlington, TX
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A "new" car but a year old My salesman, Robert Hobley, was excellent and quite helpful, as was Bernardo Aguayo, who did the paperwork. After purchase I found that my "new" car h My salesman, Robert Hobley, was excellent and quite helpful, as was Bernardo Aguayo, who did the paperwork. After purchase I found that my "new" car had been on the lot for almost a year. The tires were flat-spotted and the navigation program was out-of-date. The dealer fixed the tires but provided no update for the nav. program. If I had known the car was that old I would have gone elsewhere. More
Recent new car purchase Did our homework online before going in to purchase. Knew exactly what we wanted and how much we wanted to pay. Found a great deal online and received Did our homework online before going in to purchase. Knew exactly what we wanted and how much we wanted to pay. Found a great deal online and received excellent service at the dealership from our salesperson. More
Patricia's help w/ my new Veloster Turbo! Patricia was very helpful and professional in working with me on my new car purchase. She understood my needs and concerns and communicated everythin Patricia was very helpful and professional in working with me on my new car purchase. She understood my needs and concerns and communicated everything about the purchase process in a very clear manner. I felt very appreciated as a customer in my time working with her, and she was very attentive in communication over the week+ it took me to make a decision. A++, would recommend her to anyone! More
Best Car Buying Experience Ever Again...I could not be more pleased with how everything turned out. Lou and Bernardo worked very hard to put us in the vehicle we wanted. Did not fe Again...I could not be more pleased with how everything turned out. Lou and Bernardo worked very hard to put us in the vehicle we wanted. Did not feel rushed or pressured at all. Actually had the feeling of doing business with family...that's how great everything was. Thanks again!!! More
Fantastic. As always. Was looking to replace my 2013 Blue Marathon Veloster with a 2016 Santa Fe. It happened on November 4, 2015. I'm very pleased with the vehicle. Sti Was looking to replace my 2013 Blue Marathon Veloster with a 2016 Santa Fe. It happened on November 4, 2015. I'm very pleased with the vehicle. Still waiting to obtain the metal plates and the extended warranty information, but I'm sure I will recieve it soon. Everyone was helpful. It was a pleasure. More
Great Service I worked with Maletta from the internet department. She answered all questions I had and made my buying experience excellent. The process was as qui I worked with Maletta from the internet department. She answered all questions I had and made my buying experience excellent. The process was as quick as it could be, and I did not feel pressured to buy anything I wasn't looking for. More
EXCELLENT CUSTOMER SERVICE I'm super impressed!!! I got an excellent car with low mileage, fully loaded, and only a couple of years old. Patricia, Darius, William, and Thomas he I'm super impressed!!! I got an excellent car with low mileage, fully loaded, and only a couple of years old. Patricia, Darius, William, and Thomas helped me get the car that I wanted with a great monthly payment. Even though my credit isn't up to par I was still able to get a car payment under $300 a month. And it only took a couple of hours to do everything from start to finish in the dealership. They were upfront with me about everything and they made sure that I was taken care of. And the customer service was GREAT!!! I definitely recommend going to this dealership. More
Excellent Customer Service Everyone was friendly my sales rep Kirby is the best! Financing was fast n easy. Kirby explained all features in the car. really great experience! Everyone was friendly my sales rep Kirby is the best! Financing was fast n easy. Kirby explained all features in the car. really great experience! More
Friendly staff and transparent transaction My dealer Maletta was gracious and diligent in answering all my emails prior to the visit. This made the actual buying experience comfortable and less My dealer Maletta was gracious and diligent in answering all my emails prior to the visit. This made the actual buying experience comfortable and less stressful. I am also pleased with how the finance manager Hector handled things without being pushy. Overall a great buying experience. More
Service Excellence I've never had a single unresolved service issue with Vandergriff Hyundai - - nice facilities - - convenient hours - - prompt & efficient service - - I've never had a single unresolved service issue with Vandergriff Hyundai - - nice facilities - - convenient hours - - prompt & efficient service - - and their sales departments rates just as high. What more need I say? More