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Vandergriff Hyundai

Arlington, TX

4.7
1,904 Reviews

1120 I - 20 WEST

Arlington, TX

76017

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Showing 1,904 reviews

September 30, 2025

Great service, took care of all factory recommended and required services. Will be coming back again. More

by macdiamond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecil
Oct 01, 2025 -

Vandergriff Hyundai responded

We are delighted to hear about your positive experience with our factory recommended and required services. Your satisfaction with the quality of care you received means everything to us. We truly appreciate customers like you who recognize the value of proper vehicle maintenance. It's wonderful to know that you plan to return for future service needs. Thank you for choosing Vandergriff Hyundai and for taking the time to share your experience.

September 27, 2025

Great customer service Wait time longer than anticipated Appreciate the clean waiting area and the coffee More

by WENDY P
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, Fabian
Sep 29, 2025 -

Vandergriff Hyundai responded

We genuinely appreciate your feedback about our customer service team. It's wonderful to hear that you found our waiting area clean and enjoyed the coffee we provide. We understand that the wait time was longer than you expected, and we appreciate your patience during your visit. Your comments about these details help us continue to improve the experience we provide. Thank you for taking the time to share your thoughts about your visit.

September 25, 2025

My service advisor, Siso, took care of my situation very professionally and promptly. Please with Vandergriff, thus far. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Siso
Sep 25, 2025 -

Vandergriff Hyundai responded

We are pleased to hear about your positive experience with our service team. It sounds like your service advisor provided you with the professional and prompt attention you deserved. We truly value our customers and we appreciate you taking the time to share your feedback about your experience. Your satisfaction means everything to us, and we look forward to continuing to serve you well in the future.

September 19, 2025

The personnel at Vandrrgriff were in very friendly and professional. I was very satisfied with my experience. More

by Rico1357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Fabian Garcia was very courteous
Sep 19, 2025 -

Vandergriff Hyundai responded

Thank you for sharing your wonderful feedback about your experience with us. We are thrilled to hear that our team provided you with the friendly and professional service you deserved. Your satisfaction means everything to us, and we truly appreciate you taking the time to recognize the excellent care you received. It brings us great joy to know that we met your expectations and made your visit a positive one. We look forward to serving you again in the future.

September 04, 2025

Worst dealership I've ever experienced. Will never go back there. Hynduai is great, but never trust these crooks again. Go to a different dealership. More

by cramer_j
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manager and business office.
Sep 19, 2025 -

Vandergriff Hyundai responded

We are concerned to hear that you feel this way about your experience. Your feedback is important to us, and we take these concerns seriously. We strive to provide reliable service to every customer who visits us. We would appreciate the opportunity to discuss your specific concerns and work toward a resolution. Please contact Jason Pickering at Jpickering@vtaig.com so we can address this matter directly.

August 27, 2025

Bought 2025 Santa fe at good price and follow up service was excellent thank you Ahmad More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad
Sep 16, 2025 -

Vandergriff Hyundai responded

Thank you for sharing your wonderful experience with us, David! We are absolutely thrilled to hear that you found a great value on your new 2025 Santa Fe and that our follow-up service exceeded your expectations. Your satisfaction means everything to us, and we truly appreciate you taking the time to recognize the outstanding care you received. We look forward to serving you again at Vandergriff Hyundai and ensuring your continued satisfaction with your new vehicle.

August 24, 2025

The service at Vandergriff Hyundai in Arlington is always worth the hour drive back and forth because my vehicles are exceptionally well taken care of and repairs are always done right the first time. Moe (S More

by BW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe, Victor and Kenny
Sep 10, 2025 -

Vandergriff Hyundai responded

Thanks for taking the time to share your wonderful experience! We're thrilled to hear that you find the hour-long journey worthwhile and that your vehicles receive the exceptional care they deserve. It's fantastic to know that our team consistently gets repairs done correctly on the first visit - that's exactly what we strive for at Vandergriff Hyundai. Your kind words about our service team mean so much to us, and we're grateful for your continued trust in bringing your vehicles to us for care.

August 08, 2025

Professional and attentive staff. The work was complete timely and efficiently. Great customer service by all. More

by Sandygates48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall
Aug 13, 2025 -

Vandergriff Hyundai responded

Thank you for sharing your wonderful experience with us. We are pleased to hear that our team provided you with the professional and attentive service you deserved. It means so much to know that we completed your work in a timely and efficient manner while delivering the exceptional customer service experience we strive for. Your kind words about our entire staff truly brighten our day and motivate us to continue exceeding expectations for every customer who walks through our doors.

August 06, 2025

We received wonderful service from all the departments that handle our purchase. This was the first time I didn’t feel stressed! More

by lynnehuckabay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fredericks
Aug 06, 2025 -

Vandergriff Hyundai responded

We are grateful for your kind words about the exceptional service you experienced across all departments during your purchase. It brings us great joy to know that we were able to create such a smooth and stress-free experience for you. Your feedback about feeling comfortable throughout the entire process means the world to us at Vandergriff Hyundai. We truly appreciate you taking the time to share your positive experience and look forward to serving you again in the future.

July 28, 2025

This dealership was a breath of fresh air in our search for a new car! Everyone was friendly, courteous and helpful. Our salesperson was Anelisa Alejandro and she made our experience with Vandergriff wor More

by CCSC3357
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anelisa Alejandro
Jul 30, 2025 -

Vandergriff Hyundai responded

We are overjoyed to hear about your wonderful experience finding your new vehicle with us! It sounds like our team made your car search truly refreshing, and we're thrilled that the friendly and helpful service stood out to you. We're especially pleased that Anelisa provided such knowledgeable and honest guidance to help you find exactly what you needed, and that Shumon handled your paperwork with the courteous efficiency you deserved. The fact that everything was completed smoothly speaks to our team's dedication. We're so happy you love your new Kona and look forward to serving you again!

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