Vancouver Ford

The dealership was both professional and friendly. The repair took longer than estimated and they offered a loaner car at no charge. The repair took longer than estimated and they offered a loaner car at no charge. More

Went to Quick lane to have my truck serviced, and they had problems getting the oil filter removed. I realize this took alot of time, but that is no excuse for not completing the fluid checks. I got home had problems getting the oil filter removed. I realize this took alot of time, but that is no excuse for not completing the fluid checks. I got home and did a post trip check and noticed the fluids were not topped off as usual. Normally this is not an issue as they always seemed to complete the check sheet and give me a copy. Did not receive a copy this time, and obviously they were not done. A bit disappointed lately. The last time it was in, the person backing it out of the shop broke a mirror on the pillar of the bay she was backing out of. She did not say anything at the time to the service advisor or me. If I hadn't have been watching her backing out, I probably would have left. Granted, they fixed it then and there, but it was disappointing to think it was damaged and was not reported. I have been taking all of my vehicles there for years and until recently have had minimal issues with their performance. More

Just a very mellow buying experience. Fair deal on a very popular vehicle. Super efficient team. I was in and out in just a couple hours. Fair deal on a very popular vehicle. Super efficient team. I was in and out in just a couple hours. More

Quick and no hassel to get my vehicle serviced! The people are nice and do a good job! The people are nice and do a good job! More

Awesome sales experience. Fast, efficient with no run around. Would definitely buy my next cars here. Fast, efficient with no run around. Would definitely buy my next cars here. More

Good service, job well done. Finished service before the time that was said it would be done, good job. Finished service before the time that was said it would be done, good job. More

We are very pleased with our new Ford F150, and the buying experience was great, thanks especially to Jakob, who patiently and respectfully answered all our questions, was knowledgeable about the vehic buying experience was great, thanks especially to Jakob, who patiently and respectfully answered all our questions, was knowledgeable about the vehicle, and a pleasure to do business with. More

Great experience when I went in for tire replacement (road hazard) then oil change, it was nice to sit and relax knowing it done right and I don't have to do it. (road hazard) then oil change, it was nice to sit and relax knowing it done right and I don't have to do it. More

I took my 2022 Hyundai Tucson in for the 16,000 mile service (oil change and tire rotation). The work was done on time and satisfactory in every way, including at no charge as such services were comple service (oil change and tire rotation). The work was done on time and satisfactory in every way, including at no charge as such services were complementary under the terms of my purchase.. The service representative (Brenda) was knowledgeable and personal, professional in every way. This rating would have been a 5-star, except that the first appointment for this service was almost two full months out from when I called to make an appointment. More