Vancouver Ford
Vancouver, WA
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536 Reviews of Vancouver Ford
This was my first car buying experience. I originally set out just to look and showed up at the dealership when they were closing up. Jacob was very professional, friendly, and honest. I found the car I had out just to look and showed up at the dealership when they were closing up. Jacob was very professional, friendly, and honest. I found the car I had been thinking of getting and even though they were closing up Jacob gave me the keys to test drive it and we ended up working a deal that night! If it was not for Jacob I never would have purchased the vehicle. I highly recommend going to Jacob at Vancouver ford. You could not find a more honest and hard working salesman than him. More
We started out with seve and were very happy with his knowledge and he treated us very well! We left that day to test other cars and returned two days later to deal with gabe. He also did a wonderful job knowledge and he treated us very well! We left that day to test other cars and returned two days later to deal with gabe. He also did a wonderful job! He was courteous and attentive but not pushy! Seve is the reason why we returned to Vancouver ford and gabe is equally the reason we bought the truck! Happy with our purchase and the way we were taken care of! We will return and reccomend! More
We bought two cars at the same time from this place and in less than 3 months, both have beenbeen back in for repairs. Things that were not covered under the crappy extended warranties they pushed on us. in less than 3 months, both have beenbeen back in for repairs. Things that were not covered under the crappy extended warranties they pushed on us. We will never come back or send anyone to this place. Biggest rip off I've ever encountered. More
Initially contacted Tony who turned us over to Roger. Initially contacted Tony who turned us over to Roger. Roger was very knowledgable about the products we looked at and allowed us the space we ne Initially contacted Tony who turned us over to Roger. Roger was very knowledgable about the products we looked at and allowed us the space we needed to think about and discuss our decisions alone. It provided a level of comfort, that they understood we needed to calculate options and various other factors. We had a situation that required we leave the dealership. Most times a dealership would not want you to leave (perceived as a lost sale), but in this situation, they were extremely gracious and kept all our information for the next day when we came back and completed the sale. Ken Gordon worked as hard as he could to find us a financial institution to get us the best rate. He did a magnificent job. My wife and I were very satisfied with Vancouver Ford and their personnel. We certainly recommend them to our family and friends. More
We went to the dealership to buy a Ford Explorer Sport and during negotiations on the car, they sold it to someone else. It was the most unethical thing I have ever seen happen. NEVER NEVER NEVER buy a and during negotiations on the car, they sold it to someone else. It was the most unethical thing I have ever seen happen. NEVER NEVER NEVER buy a car from these people. More
After more communication, the dealer ship and I were able to come to an agreement on mitigating some repair cost that occured two weeks after I purchased the truck to come to an agreement on mitigating some repair cost that occured two weeks after I purchased the truck More
There is a movement in the car sales arena where dealers are moving away from the slime-ball scheming, psychological game playing, manipulative stereotype. They are trying to repair the image a lot of peopl are moving away from the slime-ball scheming, psychological game playing, manipulative stereotype. They are trying to repair the image a lot of people still think of when you mention the words "car dealer". Vancouver Ford missed the boat. They are still playing the same old games. Tearing people down on the value of their trade in and making you think you're crazy for thinking the payment on the new car should be lower. We just bought a $32,000.00 car for my wife from another dealer, and honestly, we did negotiate the payment a little bit, but the dealer was in the ball park and we ended up with an affordable monthly payment of $430.00. But when we went to buy a $31,000.00 vehicle from Vancouver Ford, they not only cut our trade-in value from what Kelly blue book and blackbook.com had told us to expect in half, but they told us our payment would be around $750.00 - $800.00 a month! Almost double what we already knew we should be paying on a loan of that size. I'm sure I could have stuck around longer and fought tooth and nail for more money on my trade and a lower monthly payment, but who needs that hassle? These guys are sharks and they feed on honest people who have the misfortune of finding their way into unfriendly waters, (Vancouver Ford). More
When you think of a car buying experience, you normally envision a sleezy car sales person. I knew what I wanted, I knew how much my trade in was worth, and I knew how much the vehicle I wanted was worth. envision a sleezy car sales person. I knew what I wanted, I knew how much my trade in was worth, and I knew how much the vehicle I wanted was worth. I even had my own financing approved at a great rate through my bank. Yet they said they may be able to beat it. Not only did they "ding" my credit 10+ times, they were not able to beat it. Further more, they wouldn't even wash the dirty vehicle they were trying to pawn off on me. It was filthy and had bird droppings on it. Overall, they will never ever see a dollar from me and I would never recommend this dealership to anyone that I know. More
Have bought several cars from Vancouver ford all of which were from Tony Pryor..have had great experiences ever time.. I would reccommend his services to family and friends were from Tony Pryor..have had great experiences ever time.. I would reccommend his services to family and friends More