Vancouver Ford

Quick Lane lives up to name I went to get an oil change at their Quick Lane service center. I was greeted with what I assume was a smile (associate was wearing mask) and set up I went to get an oil change at their Quick Lane service center. I was greeted with what I assume was a smile (associate was wearing mask) and set up service very quickly. Oil change was quick! Recommend for your next maintenance! Love the first come, first serve model so no appointment needed. I was able to come in on my timeline. More

Very Positive Experience Salesman, Tim, was not pushy. I tried what "I" wanted, and made my selection after a great test drive. I will definitely go back again! Salesman, Tim, was not pushy. I tried what "I" wanted, and made my selection after a great test drive. I will definitely go back again! More

Had an appointment for an oil change. My biggest complaint is that my appointment was at 10:20 and It was 2 hours later before I was notified what was recommended and another hour later before my ca complaint is that my appointment was at 10:20 and It was 2 hours later before I was notified what was recommended and another hour later before my car was done. It seemed apparent that my time was not important. My husband and I also have a fairly new Toyota and they are done with his within 30-45 minutes at Gresham Toyota - big difference. My time is limited, not sure I’ll be coming back for my oil changes, has been long in the past, but think this was the worst. Not the first time I’ve not been happy with the service department. As far as Misti Williams, I don’t even know who she is, but if she is managing the service department and this is the service given, there’s definitely room for improvement. More

Steve Bushey is who you want to see. He’s the best! Honest and catering to your needs Steve bushey rules. Kieth and Jason cool too Honest and catering to your needs Steve bushey rules. Kieth and Jason cool too More

Good overall experience, Good experience, however I would encourage Vancouver Ford to post the added accessories in their prices, so it is not confusing and more transparent. Good experience, however I would encourage Vancouver Ford to post the added accessories in their prices, so it is not confusing and more transparent. But everybody was great to work with. More

Rental car and their service I went to this dealership to get my Ford 150 repaired. In the course of this. I rented a car from Enterprise. When I returned to the dealer, thne cash I went to this dealership to get my Ford 150 repaired. In the course of this. I rented a car from Enterprise. When I returned to the dealer, thne cashier told me that I could leave the rental there and ERnterprise would come and get it. It took Enterprise 4 days to retrieve rental. My point is that the cashier at the dealership LIED to me. Also found their service people unfriendly. More

Lee Mackenzie was awesome. I would recommend her to others I know. She was very pleasant and informative. TONY got me the deal I was looking for. Bathrooms were clean others I know. She was very pleasant and informative. TONY got me the deal I was looking for. Bathrooms were clean More

Great Place! They are always the nicest and considerate people in the service area! its always clean and they provide any information that you need. This isn't m They are always the nicest and considerate people in the service area! its always clean and they provide any information that you need. This isn't my first time in for service and won't be the last I'm sure. I also bring my new Explorer in too! More