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Vancouver Ford

Vancouver, WA

4.6
536 Reviews

6801 Northeast 40th Street

Vancouver, WA

98661

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536 Reviews of Vancouver Ford

October 06, 2022

Got in quick and my car was done in an hour. I'm a repeat customer and I love the service and the friendly staff that works there. More

by beam-mumps0i
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember name
Oct 10, 2022 -

Vancouver Ford responded

Hi Beam, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 03, 2022

The service staff goes above and beyond to help. I had an urgent need that they fixed on the spot, so I was able to safely drive my car. Next they ordered the part to do the repair correctly. More

by Pughlori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Allen
Oct 08, 2022 -

Vancouver Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 29, 2022

The Quick Lane service was good as usual. They took care of replacing a headlight and the regular service including a full inspection in just under an hour. Thank you More

by Claude Robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quick lane Service Desk. Competent and helpful.
Oct 03, 2022 -

Vancouver Ford responded

Hi Claude, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

September 27, 2022

This is the first rating I have ever done. Vancouver Ford sold me a car that was in an accident. Their collision shop fixed it and Vancouver Ford covered up the damage, they sold me the car More

by michelle.rae.wright@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sells cars in accidents without disclosing the accident, Lee Mackenzie
Sep 29, 2022 -

Vancouver Ford responded

Hi, thank you for sharing this recent experience with us. Please reach out to us at (360) 992-7402 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

September 27, 2022

This is the worst dealership. They lie if a car has been in an accident. More

by michelle.rae.wright@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lee Mackenzie
Sep 29, 2022 -

Vancouver Ford responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (360) 992-7402 and we will do our best to make this better. We hope to hear from you soon.

September 27, 2022

Vancouver Ford sold my daughter a car that was in an major accident. Their collision shop fixed it and Vancouver Ford covered up the damage, they sold my daughter the car saying it has never been wreck More

by michelle.rae.wright@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lee Mackenzie
Sep 29, 2022 -

Vancouver Ford responded

Hi, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please give us a call at (360) 992-7402 and we will do our best to make this better. We hope to hear from you soon.

September 21, 2022

Vancouver Hyundai is a very pleasing , low key, and yet first class dealership. I wasn't sure about some aspects of the new Santa Cruz. I had a 20 minute test drive that was the most thorough test drive I More

by Kevin Fordney
Recommend Dealer
Yes
Employees Worked With
PETER - Hyundai
Sep 23, 2022 -

Vancouver Ford responded

Hi Kevin, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

September 19, 2022

Antonio Duran was an extremely helpful salesperson. His knowledge about the car and the car buying process was instrumental in my purchase of the car. More

by Hudsont86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Mackenzie
Sep 21, 2022 -

Vancouver Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Antonio here at Vancouver Ford, Inc.! If you're ever in need of more help, please let us know!

September 14, 2022

The worst experience ever first off , we waited months for parts that never came , then we got our car fixed elsewhere, then when the parts finally came in they called and wanted the whole amount for part More

by Clwhin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Misti Williams, Lee Mackenzie
Sep 18, 2022 -

Vancouver Ford responded

Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Vancouver Ford, Inc.. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We take our customers’ comments seriously so we hope that you’ll give us a call at (360) 992-7402 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

August 23, 2022

Tim in service did a great job getting me back on the road and ready for our trip when an unexpected glitch showed up. More

by chris.eckardt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim mcCarrol
Aug 27, 2022 -

Vancouver Ford responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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