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Vancouver Ford

Vancouver, WA

4.6
536 Reviews
Call Dealership (360) 992-7285

6801 Northeast 40th Street

Vancouver, WA

98661

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536 Reviews of Vancouver Ford

March 29, 2023

The service for my vehicle as done promptly and professionally. All facets of the service were performed well. More

by LH
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Misti Williams
Report | Print
Mar 31, 2023 -

Vancouver Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

March 28, 2023

I was going to purchase a 2023 Hyundai Elantra at this dealership but the service manager at the time would not recognize me as a veteran or war. I showed them my retired ID but,it was no good at this dea More

by jclark929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Misti Williams
Report | Print
March 20, 2023

Lee was great. We finally were able to come to an agreement on the new Mach e. More

by marilyndarr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lee , Lee Mackenzie
Report | Print
Mar 22, 2023 -

Vancouver Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

March 17, 2023

Go somewhere else. They sold me a car they knew was broken and refuse to fix it. More

by triffid_finance.0z
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Mar 20, 2023 -

Vancouver Ford responded

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (360) 992-7402 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

March 10, 2023

Vancouver Ford took great care of me throughout my new truck purchase. Their knowledge and communication gave me great confidence I was investing in the perfect vehicle for me. More

by Matthew Philbrook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Noble, Misti Williams, Lee Mackenzie
Report | Print
Mar 13, 2023 -

Vancouver Ford responded

Hi Matthew, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

March 03, 2023

Completely satisfied with the oil change service. Had to schedule the appointment over a month in advance. I feel the service department is more qualified to work on my Shelby then using the Quick More

by garywhiteley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misti Williams, Lee Mackenzie
Report | Print
Mar 06, 2023 -

Vancouver Ford responded

Hi, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

March 01, 2023

a recall turned into a short block replacement and a week to get parts. I was kept up to date by Jeremy. there was no cost for the recall or short block. More

by alyceasch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeremy
Report | Print
Mar 06, 2023 -

Vancouver Ford responded

Hi, we appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!

February 26, 2023

A 09:15am oil change appt turned into a 6 hour oil change. If your Service Dept is so OVER WORKED maybe don't make so many appts. More

by ronny.scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine ??, was THE BEST AT LEAST SHE SOUNDED SINCERE
Report | Print
Feb 28, 2023 -

Vancouver Ford responded

Hi Ronny, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (360) 992-7402 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

February 22, 2023

Appointment times are ridiculous. It really only gets you in that day with nothing to do with what time you are scheduled for. Plan on dropping your car for the day. More

by ppust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina
Report | Print
Feb 25, 2023 -

Vancouver Ford responded

Hi, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 21, 2023

Jeremy is highly competent, efficient and seems to take everything in stride. I don't see how it could have gone much smoother.. The new tires, fresh oil change and full tank were a nice touch. More

by tjmcdevitt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Noble
Report | Print
Feb 24, 2023 -

Vancouver Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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