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VanDevere Chevrolet

Akron, OH

4.0
354 Reviews

1490 Vernon Odom Boulevard

Akron, OH

44320

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Showing 354 reviews

May 22, 2011

Great Experience! This was my first time buying a car and Ron and the team at VanDevere were amazing! I am very picky and somewhat indecisive and Ron was patient and kind. I had a previous bad experience fro More

by msostate26
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron Brown, Ron Brown
Nov 04, 2011 -

VanDevere Chevrolet responded

We're glad we could help make your new car purchase a pleasant experience and you enjoyed working with Ron. If there are any future vehicle needs you or your friends may have we'd be happy to have you back! We also invite you to "like" us on Facebook to stay in the know about all the happenings at VanDevere. Thanks again for sharing your experience with us!

May 19, 2011

Rich Borodkin was awesome from beginning to end. Being on a tight budget Rich was able to get me the car I wanted for the price I needed. He searched new and used inventory going threw option after optio More

by trbrown97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Borodkin, Rich Borodkin
Nov 04, 2011 -

VanDevere Chevrolet responded

Dear trbrown97, We're so happy to hear you had a great experience with Rich and VanDevere. Thank you for taking the time to write a review and we hope you'll utilize us for all your future vehicle needs! Please feel free to "like" us on Facebook and send any of your friends who might be in need of a new car our way, we'd be happy to help them too!

May 19, 2011

Ron Brown was a great dealer to work with. Ron was friendly and outgoing. I felt that Ron brought a great atmosphere to Vandevere. I received great customer service while there. Ron explained everythi More

by bhagger2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Brown, Ron Brown
May 14, 2011

I have known Dave Skiver for about 2 years now. I have bought several cars from him. He is amazing and I highly recommend him for anything that you need at Vandevere! Jeremiah Nichols was introduced to me More

by lorinettle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dave skiver and jeremiah nichols
May 11, 2011

I went to Vandevere not looking for a new car but I walked out with a brand new aveo! I was so excited that Jeremiah worked with me and helped me make the right decisions. If you are looking for a g More

by Jodijos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Nichols
May 04, 2011

I was very happy with all the options they showed us and how we were treated, I would tell anyone one that they should try out the dealership that we did. My husband and I are so happy with are new car.VanD More

by demakitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Tracy
May 03, 2011

I bought a used Hyundai from here that I saw on autotrader.com. They let me take a test drive by myself over to my own mechanic to look at the car to make sure it was a good buy. We negotiated a More

by btomko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Tracey (Sales), David Skiver (Sales Manager)
May 02, 2011

I had great experince dealing with Mike Koenig. He was willing to go the extra step to get the best deal on a 2004 Ford Ranger. I highly recommend Mike Koeing if you are looking to purchase a new or used More

by 2malchom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Koenig, Mike Koenig
May 01, 2011

We had an excellent experience with the dealership and with Ron. Ron listened to what we were looking for and helped us find it. They worked with us on the financing and helped us meet our goal to stay More

by dstieber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Brown, Ron Brown
April 28, 2011

this was my first ever purchase with VanDevere Chevy .Today i met and dealt with thier sales manager Bob Berger .I dealt with him on a 05 Pontiac Grand Prix. First I have got to say that i can see why h More

by showtymek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Berger, Bob Berger
Apr 28, 2011 -

VanDevere Chevrolet responded

My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I really would like to make this situation right for you. Please give me a call at 330-697-0004. Sincerely, Bob Berger Sales Manager VanDevere Chevrolet 330-697-0004

May 06, 2011 -

showtymek responded

i found from talking to you on the phone that a meeting with you was just going to be more of the same , you were all ready argumentive about just the few quick issues we talked about .there were things ,well bad things that happened that i didnt even mention in the review , for example the sales man quoted me what the payment per month was going to be and it was higher than we had talked about getting so i called my wife to explain to her as to why it went up from what he had told me it would be , and with her on the phone he repeated 3 times to me to make sure you tell her that we are NOT charging you any more than the 8495 for the car , that the only reason for the payment going up was because they had to drop the loan from 66 months down to 60 months and that is the only reason for the change !!! she clearly heard him say it and so did i !! but if you look the loan didnt drop to 60 months ,it got snuck through at 63 months and as i said before the price didnt go through as we aggreed and shook hands on eaither it went through at 8950 or 8995 so i guess thats why the extra 3 payments were snuck in huh ? anyway i have a list made up of the 17 lies that were used to sell me this car , and what really sucks is i came to your dealership because i thought you were a family owned HONEST dealership who keeps there word and stands behind what what you sell !! i didnt have to drive an hour away to buy a car like i bought , i could have got taken advantage of at any local dishonest lot !! so like i said every thing that i said happened really did and i would swear to that on a stack of bibles !!! i dont lie and have NEVER complained to a dealership about a purchace before in my life . OH and just to be honest i think im going to also file a report with the BBV ,and the CPA ,not to try to get even or be vendictive but i dont think anybody deserves to have this happen to them so if i can help prevent this from happening to at least one person its a start . I belive in being completly honest with people , good or bad and if your people had been even close to that way with me you could have had a repeat customer ,and i know all your customers dont get treated this way because i have now talked to a few of them and they were shocked to hear what happened to me , so just 1 question .... was it because im from out of town and they thought we can take him cause he probally wont come back anyways ????? well they were wrong if i was treated right and not lied to i would have been a repeat customer .The only good things i can say about your dealership is yea it is nice , big , and clean ,and the workers there all were VERY nice even while lieing to my face.... but i guess the niceness is why i trusted them . sincerely,shawn kiser 419-564-9449

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