VanDevere Chevrolet

I purchased a 2006 Chevy HHR from Burt Greenwald Chevy in Dec of 05. The car runs great but I ran into an issue involving a defect in the back side panel where the paint chips and the panel has a frosted lo Dec of 05. The car runs great but I ran into an issue involving a defect in the back side panel where the paint chips and the panel has a frosted look that completely disfigures the car. I contacted Burt Greenwald to see if they would take care of the issue. They refused to deal with the matter while several other dealers especially Canadian Dealerships were agreeing to fix the issue. The fix was to paint the defected area and install running boards. The customer service is pathetic. I will never purchase another vehicle from them. It is due to this type of poor service that I am not purchasing a foreign car. More

I was told verbally and by email they could give me the price I was asking for my trade. After driving 20 minutes for the appointment, they would not come within $1000 of the price they quoted, but told m price I was asking for my trade. After driving 20 minutes for the appointment, they would not come within $1000 of the price they quoted, but told me there was nothing wrong with my trade-in vehicle. I had specifically asked the salesperson if there would be any problem meeting the price I was asking for my trade before I went in and was told the used car manager had been emailed the info and it would not be a problem. More