VanDevere Chevrolet
Akron, OH
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I got very good customer service with the car salesperson. I liked it because he was not pushy. I wasn't planning to buy until May. He was good as far as trying to find me what I wanted in a truc salesperson. I liked it because he was not pushy. I wasn't planning to buy until May. He was good as far as trying to find me what I wanted in a truck through e-mail. I love the truck he found, it is perfect for me. A few months earlier than I had planned, but I couldn't pass it up. Renato was real good as far as keeping it touch and explaining the free car washes and telling me all about the powertrain warranty and all about VanDevere. I have told all my freinds and family about the way I was treated when purchasing my truck. Hopefully when they need something they will go to VanDevere. More
Jacob really listened to what I was looking for in a vehicle and found exactly what I wanted. His knowledge of cars was very impressive and based on my needs, he found me the perfect vehicle! No pressu vehicle and found exactly what I wanted. His knowledge of cars was very impressive and based on my needs, he found me the perfect vehicle! No pressure, just excellent service. Jacob's honesty, enthusiasm and integrity were refreshing. I needed to buy a car - I'm glad I chose to get it from VanDevere - the attitudes of all the staff were relaxed and friendly. The whole experience was very positive! I would strongly recommend Jacob Kling - he was so helpful and positive! More
Shane listened to what I wanted and found me the car I wanted. He did not try to sell me on things...my 2012 Cruze...Victory RED! is beautiful! Thanks for making it happen so easily! wanted. He did not try to sell me on things...my 2012 Cruze...Victory RED! is beautiful! Thanks for making it happen so easily! More
I visited your dealership years ago, and was helped by a salesman that spent a lot of time, with me trying to help me out, with a bad situation, He tried everything he could to help, but wasn't able to reso salesman that spent a lot of time, with me trying to help me out, with a bad situation, He tried everything he could to help, but wasn't able to resolve my problem, and I wasn't able to afford a car at that time, and he smiled and said, I'm sorry and by his actions I knew he felt so sad for me, I was young then and had just started a family, He said he was so sorry, and would pray for me. He spent several more minutes with me, and when I left I did'nt feel bad at all. The visit to your dealership at that time,and meeting this christian man, meant so much to me that I knew I would return to your dealership again. i find my self in dire straights again after a rediculous divorce, and remembering my experience with you folks, I decided to call on you again, in hopes of a solution to my problem again. I visited the dealership on Arlington, just before Christmas ,and was very disappointed in my visit, and decided not to deal with your dealership.I thought about the situation, for a week, and decided to give your dealership another try, because I liked the car I looked at. I decided to go to your chevy dealership and try to see about the car. I was met in the lot by a young man who answered all my questions, and was not pushy, and after telling him my story, he had the same look of concern for my situation, as the gentleman I talked about previously. I didn't tell him about my experience at the other store because I'm not one who causes touble. He walked me all around the lot to find this car and make inquires to staff to find out where this car was and no-one knew, because it was so new to your dealership it hadn't been serviced yet. I told the young man that I would call him after the holidays and make arrangments to drive the car. I called Brian and made arrangments to test drive the car, and he took a lot of time with me, returning phone calls and answering questions,and even though credit was not very good he didnn't treat me like I was a failure. His professionalism is high, and his attitude is great. You should be proud to have him as an employee. I rated the price of this car as good, not because of you folks, but because of my fault letting myself get this way. I thank God for Brian and your dealership for helping me to start over again, and to prove to you, as well as myself, that I am a good, and responsible person. THANK YOU SO MUCH FOR THE GREAT EXPERIENCE AT VANDEVERE CHEVY. sincerely yours Bill More
Shane golden is a waste of time and money! After spending more time in the dealership than most of the employees Shane Golden should not have earned my business! Don't waste your time or money going to him!! more time in the dealership than most of the employees Shane Golden should not have earned my business! Don't waste your time or money going to him!! Find a different sales associate or different dealership! More
Usually buying a car is an uncomfortable experience but Rich is such a nice guy that it was one of my best car buying experiences. He was very knowledgeable and helpful. Don't take my word for it. Cal Rich is such a nice guy that it was one of my best car buying experiences. He was very knowledgeable and helpful. Don't take my word for it. Call him yourself and see. More
Ron Brown was a great sales rep. The whole car buying experience can be painful. It's a huge decision when you're financing a big purchase like a new car. Ron and the entire team at VanDevere really made experience can be painful. It's a huge decision when you're financing a big purchase like a new car. Ron and the entire team at VanDevere really made the whole experience not too bad at all! It was smooth. Everyone was so kind, polite and helpful. They helped move everything along as quickly as possible. Actually, I expected I would need to come back, but they made everything happen and quickly. When they handed me the keys to my 2012 Convertible Camaro, I started crying. Everyone there seemed to be touched that I was so happy. Touched as in genuinely happy to see and share my joy. I wasn't just a sales number. From the moment I walked in and shook hands with Ron, to him helping me understand all the features of my car -- I would highly recommend VanDevere and Ron Brown. Thank you to Ron and team for making my dream come true!!! ~~ Vickie Uhl More
I am very satisfied with the service I received from VanDevere Chevy. My sales rep, Karen Halman, was very friendly and professional. She met us in the lot on a cold Akron, OH day. I told her what I was VanDevere Chevy. My sales rep, Karen Halman, was very friendly and professional. She met us in the lot on a cold Akron, OH day. I told her what I was looking for, and she immediately got the keys to the truck. She kept our interest in the sale throughout the entire process. Joe Tracey, the finance person, was very up front and friendly. I will recommend your sales team to as many people as I can. Thanks, Mike Brown More
Jamie was kind enough to send us pictures and a video of a SUV that we saw on their website that didn't have a complete description listed. It had everything that we were looking for, so we decided to trave a SUV that we saw on their website that didn't have a complete description listed. It had everything that we were looking for, so we decided to travel all the way from Detroit to buy this vehicle from Jamie. Guess what? It was his day off but he came in any way and he didn't complain. It would be a pleasure to do business with him again. More
Ron Brown was excellent he went above and beyond to sell me a vehicle, (2010 Kia Forte) that I love, I received excellent service at Van Devre everyone so pleasant and very helpful. I would recommend Van D me a vehicle, (2010 Kia Forte) that I love, I received excellent service at Van Devre everyone so pleasant and very helpful. I would recommend Van Devre to family and friends. Deneen Knaff More