VanDevere Chevrolet

Beware of Van Devere auto dealerships in northeast Ohio (http://vandevere.com/). These guys are the biggest bunch of crooks in the auto industry. They love to sell you the extended warranty and then find w (http://vandevere.com/). These guys are the biggest bunch of crooks in the auto industry. They love to sell you the extended warranty and then find ways to get out of providing coverage when you need it the most. Bottom line is that I bought an 08 Jeep from them in 2010 and paid $2000 for an extended warranty, and I just paid $5000 to put a new engine in it. "Sorry but the warranty you paid $2000 for is not valid under these circumstances." Well done Van Devere - with your shady business practices and xxxx-poor customer service you will never get a dime of my business ever again. More

Renato seemed to go that extra mile to give me the answers to questions he didn't immediately have. Pleasant personality and talked to me face to face. I will recommend him to my friends who may be answers to questions he didn't immediately have. Pleasant personality and talked to me face to face. I will recommend him to my friends who may be looking for veheckles. KIT More

It was a amazing experience. cj was willing to listen to what we wanted and he went above and beyond to help us to get the very best possible deal . Hands down the best dealership in north east ohio. what we wanted and he went above and beyond to help us to get the very best possible deal . Hands down the best dealership in north east ohio. More

This is the second car I have purchased from you. The staff you have hired is the best I have had whenever I needed to buy a different car. Your Staff was able to put a package together that was in li staff you have hired is the best I have had whenever I needed to buy a different car. Your Staff was able to put a package together that was in line with our budget. this will not be the last vehicle that I will buy from your dealership. Thank you, Starley & Connie Smith More

I had a great experience with Valerie Green. I first called the dealership about an advertisement that I saw on AutoTrader.com for a GMC Yukon. I was connected to Valerie Green who was excellent on the called the dealership about an advertisement that I saw on AutoTrader.com for a GMC Yukon. I was connected to Valerie Green who was excellent on the phone. Unfortunately, the vehicle that I had called about was sold that day. She said she'd check inventory for any similar vehicles and get back to me. I didn't even hesitate to give her my number because she was so nice on the phone. She called me back about the vehicle I eventually purchased. The entire experience with Valerie was actually pleasureable. I was also allowed to "test drive" the vehicle for two full days to see if it would meet my needs. It did! If there was one thing that I have any concern with was the value of my trade. On KBB.com, my 2005 Dodge Dakota had a Trade-in Value of $5,800.00 and a Retail Value of $8,000.00 even though it had high mileage. That meant to me that they could pay me the trade-in value and resell my truck at the retail value and make $2,200.00. Not bad for basically just sending my truck through a $200.00 auto detailing. I dealt with Sales Manager Don Brady and I was very disappointed with the $3,700.00 that he offered me for my trade in. I could have tried to sell it myself, but I didn't want to go through the hassle. Other than the trade-in value, everything else has been super. I would purchase another vehicle from them again right now if I needed one. Thank you Valerie for your personal service and friendliness. You're a valuable asset to this dealership. Good luck to you in the future. More

Shane was great and got us the car we wanted in our budget i highly recommend shane he is very professional and helpful and we LOVE our new equinox!!! budget i highly recommend shane he is very professional and helpful and we LOVE our new equinox!!! More

We worked with Shane Golden and he was a professional from the start! We had so many concerns coming into the purchase search. Shane listened to all our thoughts or needs and sincerely looked to find wha from the start! We had so many concerns coming into the purchase search. Shane listened to all our thoughts or needs and sincerely looked to find what would be a "best fit". We were in a challenging situation and he helped make it easy. Shane was very knowledgable about the entire purchase process and made sure we understood every option available. His integrity and positive work ethic were immediately evident and I will call on his service again when needed. More

Bryan Buchanan from Vandevere Cheverolet was GREAT!!!!!! This was my first long distance, out of state vechile purchase and Bryan made it easy and enjoyable. Pictures of the car were great and his once over This was my first long distance, out of state vechile purchase and Bryan made it easy and enjoyable. Pictures of the car were great and his once over of the car was very complete. Bryan is very sincere and honest. He takes pride in what he does and is good to his word. I feel blessed to have done business with him and will be back in the future. More

When I met Mr. Buchanan on the car lot, myself and my husband were not aware that the dealership changed Burt Greenwald to a VanDevere dealership. Once I realized it I was ready to leave as we have had n husband were not aware that the dealership changed Burt Greenwald to a VanDevere dealership. Once I realized it I was ready to leave as we have had nothing but nasty car salesmen at all of the VanDevere dealerships we have gone too. Just as we were walking to the car Mr. Buchanan approached us and asked us if we needed any assistance; I expressed to Mr. Buchanan that I was not interested in doing business with VanDevere due to the very bad experiences we had at both the dealerships on Arlington Road and Market Street(salesman told my 65 year old mother to "come back when you win the lottery") in the last couple of months. Mr. Buchanan immediately began to appologize for the treatment of my mother at the Market Street dealership and asked if I would be kind enough to give him a chance to assist her to make up for the treatment by the other store. Still not happy with VanDevere I decided to give Mr. Buchanan a chance. He was most wonderful and very professional with my mother; to the point where I felt comfortable leaving her with him and taking a look around the lot myself. He never tried to sell her anything she did not ask for and was never rude or pushy. I appreciated his treatment of my mother so much that I let him sell me a new Silverado. In the future when I am ready to purchase another vehicle or trade in one; I will definately be willing to deal with Mr. Buchanan again. I found him very professional, kind, considerate and willing to help to make the experience wonderful. More

I went to the dealership knowing which car I wanted to buy. Dennis spent a LOT of time just trying to find it among the several VanDevere dealership! He let me test drive it AND take it home overnight s buy. Dennis spent a LOT of time just trying to find it among the several VanDevere dealership! He let me test drive it AND take it home overnight so my mechanic could assess it for me. When I brought the mechanic's findings back the next day, Dennis worked out replacing the rear brakes and a headlamp. No second key available, but Dennis got me one at a reasonable price. He was attentive in keeping me posted on how the work was coming along as I waited. I will certainly suggest to friends wanting to buy a car to check out Dennis in Akron. I did not feel rushed through the buying process. More