VanDevere Chevrolet

MY wife and I only went to look/price a mid-size suv, it was very cold outside, so our plan was to shop around at various dealerships. VanDevere was highly recomended by a family friend who had purchased t was very cold outside, so our plan was to shop around at various dealerships. VanDevere was highly recomended by a family friend who had purchased the type of vehicle we were interested in, so this was our first stop. After walking around looking for about 5 minutes and starting to get cold, we were greeted by Justin Harris. He was extremely polite and impressed me because inspite of the temperature (below 22 degrees and windy) he stayed outside, answered every question, and showed us several different types of vehicles we were interested in (as if it were summer time). He never once asked us if we wanted to come indoors to warm up. As long as we were gonna look he was willing to stay outside and assist us. My wife is the shopper and she was in her zone, I on the other hand, was freezing. After about 45 minutes I asked him if we could go inside (my mind was made up, we saw what we were looking for at a very good price and we were going to buy it, with my wife's approval of course. Happy wife means a happy life.) VanDevere worked with us and we purchased exactly what we wanted, it honestly was a very good experience and we have already started recommending this dealership to others. The only problem was that it took so long. We arrived there at about 10 a.m. and left around 3:30 p.m. However everyone we spoke to about this did appologize, and offered us something to eat, I don't know why it took so long. That was the only grueling part, we don't plan on experiencing that again. My wife and I jointly agreed if not for Justin Harris we would'nt have purchased a vehicle. More

A friend of mine recommended I check out Van DeVeere for my new car because he had such a wonderful experience there. As soon as I walked in I was greeted by very pleasant faces. As soon as I met Bryan Buch my new car because he had such a wonderful experience there. As soon as I walked in I was greeted by very pleasant faces. As soon as I met Bryan Buchanan I knew my experience would be a nice one. He was extremely helpful and patient. He really made me feel like his best friend! I did not purchase a vehicle however, Bryan and Don Brady tried all they could to make it work for me. When it was time for me to leave, Bryan and I had such a great connection a hand shake wouldn't cut it, I had to give him a hug! I recommend this dealership, and Bryan Buchanan specifically to all! More

I live in Columbus and talked to Brandon Greene before I even made the trip up there. He was very helpful in describing the Avalanche to me and answering all my questions. Once I got there the truck was rea even made the trip up there. He was very helpful in describing the Avalanche to me and answering all my questions. Once I got there the truck was ready for me to go for a test drive. There was no hard sales or pressure at all. He stuck around for almost 2 hours past closing while the paperwork was being prepared for me. He was very friendly and open. We even kept him from his own dinner with his wife and kids. Sorry about that Brandon. I would gladly do business with him again. (And I love my 07 Avalanche). More

I was so impressed in the knowledge and sweet personality of Brandon Greene. That is why I gave a great rating. He went above and beyond to get me the car I wanted and kept me well informed until I purchased of Brandon Greene. That is why I gave a great rating. He went above and beyond to get me the car I wanted and kept me well informed until I purchased the 2013 Equinox. He made me feel so welcome from the first time I met him and told me I could call him anytime if I had any questions about my new car! If I have to purchase another car I would want to work with Brandon Greene because he made me feel so comfortable. It meant alot to our family that we were invited to the appreciation dinner and were given a wonderful dinner and could ask any questions we had about our new vehicle. Vandervere should know that they have such a great employee Brandon Greene I would give him an A+. Thanks so much, Betty and David Crissman More

I purchased my equinox 3 months ago and couldn't be happier with not only the SUV, but the customer service at VanDevere! Michael Trew was extremely helpful in putting me in the perfect SUV! He put his happier with not only the SUV, but the customer service at VanDevere! Michael Trew was extremely helpful in putting me in the perfect SUV! He put his customer first and made sure that I was in that car by the end of the day! This was my first car purchase and Michael made everything simple and easy to understand regarding not only the SUV, but the purchasing/leasing process! I can't thank Michael enough and I will deffiently be buying all my cars at VanDevere Chevy in the future! I would recommend not only this dealership, but Michael Trew to anyone looking for a new or used car! Thanks everyone! More

VanDevere Chevrolet are the best dealership by far in Ohio that I have had both a buying & service experience with. I love that I can come here & there is never any "salesman" pressure like you get at ot Ohio that I have had both a buying & service experience with. I love that I can come here & there is never any "salesman" pressure like you get at other local dealerships. They should take a leaf out of the VanDevere Book. And the VanDevere service team have always taken good care of my Chevy Sonic on each visit. I can totally trust their advice. I give the sales & service teams at VanDevere a BIG thumbs up! Keep up the great work. You guys are definitely getting my recommendations. More

Greg Upole was absolutely amazing in helping us find the perfect car and deal for our family! The staff at VanDevere Chevrolet were so friendly and helpful! They gave snacks, drinks, balloons, and some en perfect car and deal for our family! The staff at VanDevere Chevrolet were so friendly and helpful! They gave snacks, drinks, balloons, and some entertainment to my two daughters during our time at the establishment. I can't say enough about this wonderful bunch! I encourage anyone looking for a new or used car to stop in and trust the folk at VanDevere Chevrolet! More

I live about a little over an hour away from the dealership and was scheduled a "VIP" appointment with one of the sales people to look at a specific car that was posted online. When I arrived he was dealership and was scheduled a "VIP" appointment with one of the sales people to look at a specific car that was posted online. When I arrived he was no where to be found. The car sales man I had was nice, however the car I went to look at had sold that day. Mind you I called an hour before arriving to check and make sure the appointment was still a go for the day. After being told it was sold I was a little irritated but I drove over an hour and decided to check out other options. I was showed another nice vehicle, a little out of my price range, however I decided talk to the bank before making any decisions. The sales man told me I could put down $100 "deposit" to take it off the lot. When I asked the sales man, I was told I would be sent a check in the mail if I was not able to purchase the vehicle. (otherwise I would not have paid the $100) When I contacted the sales man the next business day, I told him of my budget and we were not able to meet at a common ground. He put me on the phone with a pushy sales manager with VERY poor customer service. I told him I did not want to purchase the vehicle at that price, however he continued to push the sale, stating they do not negotiate their prices. He knew nothing about the situation either, stating I had the car in my possession, which I did not. THEN I was told that I would not get the $100 back. I was irate at this point for many reasons. The sales manager was condescending and rude to top it all off. I was willing to work with the original sales man and possibly find a better option for me, but after all of the hassle I would never go back nor would I recommend the dealer. More

I had an incredible experience at VanDevere! As an inexperienced car buyer (this was only my second car), I was not at all looking forward to the process of purchasing a new vehicle. On the day I visi inexperienced car buyer (this was only my second car), I was not at all looking forward to the process of purchasing a new vehicle. On the day I visited VanDevere, I had already been to a few dealerships and was anything but impressed with any of them as they held up to my pre-conceived opinions of dealerships (some car dealerships are known throughout my family as having "vultures" instead of dealers). However at VanDevere Chevrolet, Greg Upole walked up and changed my mind completely! Always taking notes and paying close attention to detail, he was very interested in me personally and the types of vehicles I would or would not be interested in. He never once picked a car that I didn't like. I did not find a vehicle on my first time out there, but Greg was more than happy to do his "homework" and found various options for me. This included driving to the other VanDevere locations to examine a vehicle before I drove out to see it so I would not be "wasting my time." There was never a time Greg wasn't available (yes, even at 10:00 pm a Sunday night!). He has immense knowledge regarding car servicing and always gave advice based on that knowledge, not what would get him a sale. It was quite refreshing. Within days of my first visit, he found my perfect car! My Pontiac G6 was not originally on the VanDevere Chevy lot, but Greg left the Chevy dealership and met us at the location of the car (Kia store) so we could see it. Greg even took it overnight to test drive it for my own peace of mind and used his service knowledge and experience to verify that this was a very sound car. I could not be happier! The other employees at VanDevere Chevy were great to work with, caring, and entertaining too! Those worth mentioning include Shane Golden and Ron Brown. Additionally, the team at VanDevere went out of their way to accommodate our financing desires. Therefore, to my surprise, my entire experience was actually enjoyable. I would highly recommend working with VanDevere, and can not praise them enough. I plan on looking to them, and Greg, for all of my future vehicle needs. More

I will never shop or recommend this dealership to anyone. Complete lack of customer service from sales and owners of the dealership. I just hope the customer service I received nobody else does. Complete lack of customer service from sales and owners of the dealership. I just hope the customer service I received nobody else does. More