
VanDevere Chevrolet
Akron, OH
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It was ok Overall was "ok" which isn't what I want when I drive 5 hours 1 way. Dealer had to send me second set of keys and still no word on where the title is Overall was "ok" which isn't what I want when I drive 5 hours 1 way. Dealer had to send me second set of keys and still no word on where the title is 3 weeks later. More
Don't buy a car here I went the to buy a car with a co signer. When I cam time to sign the papers I found out I was the co signer and the car not even in my name. The offe I went the to buy a car with a co signer. When I cam time to sign the papers I found out I was the co signer and the car not even in my name. The offer a warranty witch I didn't want but they didn't listen to me they put it on the cause the buyer witch was suppose to be a co signer wanted it so now my payment is 50 dollars more and I have to pay for a car that's not in my name and this dam warranty I didn't want. So if u want to buy someone else a car this is a good place to go. More
most comfortable purchase in my life Clayton Cross treated me like I was part of the family.He even went the extra mile to get me more for my trade so i could purchase my new CHEVY TRAX. Clayton Cross treated me like I was part of the family.He even went the extra mile to get me more for my trade so i could purchase my new CHEVY TRAX. My wife and daughter just hate when we have to go to get a new car because its always the same routine, try and make a deal with the salesman and when the numbers are not right for us they have to get the sales manager to come over to satisfy us and close the deal,NOT HERE,Clayton worked with us to get the car we wanted at the price we wanted to pay.There was never any pressure at all and we worked out a deal that made us all happy and got the car we wanted that day. I will never go anywhere else to get our new cars.This dealership TRULY has the Customer satisfaction as there #1 priority.my wife and daughter feel the same way and we will be back when its time for our next new car. More
Bottom Line...Best in the Business! Best sales staff in the business. No hassle, great vibe and very knowledgeable. Couldn't have asked for a better experience. As a small business ow Best sales staff in the business. No hassle, great vibe and very knowledgeable. Couldn't have asked for a better experience. As a small business owner I am always looking for ways to cut cost and still get great value. VanDevere Chevy knocked it out of the park! More
Bait and Switch Called about an advertised deal and was assured they had 3 vehicles available. Drove 60 miles only to drive and fall in love with the vehicle I was i Called about an advertised deal and was assured they had 3 vehicles available. Drove 60 miles only to drive and fall in love with the vehicle I was interested in. Waited for paperwork only to be told they didnt have car that was advertised but for $85 more a month I could get the car I drove. Liars and fakes...the service manager said that "87% of people that come in don't drive away in the car they came in for" YEAH...YOU DON'T HAVE THAT CAR!! More
Thank you for making my experience at VanDevere Chevrolet a good one! Sean C. and Justin H. were both great! I highly recommend VanDevere to anyone! for making my experience at VanDevere Chevrolet a good one! Sean C. and Justin H. were both great! I highly recommend VanDevere to anyone! More
Made My Day After Bad Experience Elsewhere! After a horrible experience just up the road from Vandemere (Arlington Road location by RT. 77), I bought an Escalade from young salesman Joe with no After a horrible experience just up the road from Vandemere (Arlington Road location by RT. 77), I bought an Escalade from young salesman Joe with no problems at all! Joe (being semi new to this game) was tremendously knowledgeable about the truck I was looking at. He gave us several other options as well, trying to make sure that we would be happy with our buy, and make sure it fit our needs! The other sales staff was extremely helpful with financing and many other areas as well! Granted, we had just walked out of a very bad experience, the staff at Vandemere wasn't pushy at all and in fact went out of their way to help! After our experience there, we talked to several other friends that have dealt with Vandever and they said the exact same thing! I will be promoting the heck out of them for their honesty, helpfulness and knowledge, as well as remain a customer! Thanks guys and gals! You really know what customer service is all about! More
Very friendly and patient We had a great experience at VanDevere Chevy. Our sales person was Drake Reid, who is only 19 years old. He had only been working at the dealership fo We had a great experience at VanDevere Chevy. Our sales person was Drake Reid, who is only 19 years old. He had only been working at the dealership for a week when we purchased the car. He was super helpful, friendly, and patient. He was never pushy and answered every question we had, even if it meant he had to run through the lot to ask a manager. He is a wonderful employee and should be recognized for his positive attitude. More
Not to good I went there to buy a truck talked to them on the phone told them what truck and that I was very interested , they asked me what time I could be there I went there to buy a truck talked to them on the phone told them what truck and that I was very interested , they asked me what time I could be there , so I told them , and when I got to the dealership they sold it as I was walking in , so they told me they would locate another and get it for , so I said that is fine keep in touch and let me know how it is going.so a week went by and I called up and asked how it was going, they told me they were working on a deal to get it , I said ok let me know , a couple days later they called and said we are still working on getting it I said ok could you let me know how it is going tomorrow, they said yes , well that was last Tuesday so I guess they didn't really care to sell a truck , so I went elsewhere this weekend and got one. More
service Failed correct diagnosis on repair.technician didn't know enough to unhook battery so system could reset itself quoted me 2800.work didn't need done. Failed correct diagnosis on repair.technician didn't know enough to unhook battery so system could reset itself quoted me 2800.work didn't need done. More