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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,345 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,345 reviews
July 11, 2025
Payman and thr service manager are. amazing. they went above and beyond pointing out an obvious problem brake caliper I missed when the vehicle was there for an oil change. They definite amazing. they went above and beyond pointing out an obvious problem brake caliper I missed when the vehicle was there for an oil change. They definitelypay attentionto detail. More
by Nicholas J Racioppo
Verified CustomerEmployees Worked With
Payman and tech manager
July 11, 2025
Everyone I dealt with was courteous and respectful I would recommend this dealership without reservation would recommend this dealership without reservation More
by LAR2SKI
July 02, 2025
Payman was really helpful and professional and took care of my needs thanks for your help of my needs thanks for your help More
by OSEGUEDARAFAEL
Employees Worked With
June 30, 2025
The dealership is short staffed specially the service crew and has low inventory, specially the parts department. crew and has low inventory, specially the parts department. More
by asaturgyurjyan
Employees Worked With
June 30, 2025
I purchased a used Jeep Wrangler 4xe from Van Nuys Chrysler Dodge Jeep Ram on 10/9/22, which was clearly presented and labeled as a Certified Pre-Owned (CPO) vehicle. They even gave me a CPO brochure Chrysler Dodge Jeep Ram on 10/9/22, which was clearly presented and labeled as a Certified Pre-Owned (CPO) vehicle. They even gave me a CPO brochure and checklist at the time of purchase. However, when I later visited the service department, I was told the vehicle does not appear as certified in their system. I escalated the issue to Badie Audish, who repeatedly deflected responsibility. He insists the car is certified and that my documents are sufficient, yet refuses to provide any written proof to back up his claims. To make matters worse, he falsely claimed the issue was due to a recall, which I confirmed is not true. All I’ve asked for is a proper CPO document to match what I was sold. Instead, I’ve received inconsistent answers, no accountability, and the worst customer service I’ve experienced from a dealership. I feel misled and disappointed, and this experience has severely damaged my trust in Jeep as a brand. More
by al ara
Employees Worked With
June 27, 2025
THANKYOU SOO MUCH YOUR THE BEST HECTOR ALWAYS A PLEASE TO WORK WITH YOU AND TAKING CARE OF ME WORK WITH YOU AND TAKING CARE OF ME More
by louagcaoili
Employees Worked With
June 25, 2025
I did the transaction on the fifth. I finally got it done and shipped 19 days later. and I paid it in full. I108’ooo I finally got it done and shipped 19 days later. and I paid it in full. I108’ooo More
by YNRSALE
June 16, 2025
Good service and happy with their customer service good quality and they always deliver on time quality and they always deliver on time More
by JFIGUEROA7
Employees Worked With
