
Van Nuys Alfa Romeo Maserati
Van Nuys, CA
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These are the best guys and best fiat dealer ever ! I love this studio and the employees ! Helped me when I was in a jam ! Really great ! I'm so excited can't wait to be part of the family ! I love this studio and the employees ! Helped me when I was in a jam ! Really great ! I'm so excited can't wait to be part of the family ! More
SCAM * SCAM * SCAM * SCAM * SCAM * SCAM * SCAM * SCAM * SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM Michael Passage is not to SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM Michael Passage is not to be trusted! Michael Passage is not to be trusted! Michael Passage is not to be trusted! SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM Just total lies from the very beginning, talk on the phone just to get you there and then a solid 15-minutes bad-mouthing another employee who works with him and how unethical some of the things that go on there. Really? Don't you want to sell cars? We are not concerned over employee relations and poor management, as a matter of fact you are only scaring off your customers. You cannot be trusted, you tried scamming us after you made promises over the phone but told us that we were lying once we arrived. I’m telling you, you’ve got to be honest with your buyers, they are going to be back again and again if you would only treat them right. I don't know how you would think that this would earn you any points but speaking negative about the OWNER or MANAGEMENT but it pretty much lost us as customers. Unfortunately, this MICHAEL, tries to put on the halo and well it might work well for others it definitely won't work especially to those who have been in the same business. You cannot show your magic tricks to another magician. I hope you get into a new line of work, you’re a terrible sales person, I guess that’s why you keep hopping from one dealership to another. More
Love these Guys! The entire dealership is filled with really friendly people who actively all want to make your experience great. I especially want to thank Michael P The entire dealership is filled with really friendly people who actively all want to make your experience great. I especially want to thank Michael Passage and Daniel Ryan who helped me select my SECOND Fiat the new 500e. They were great in explaining to me tons of info about the electric car and giving me a huge list of information about my new vehicle. I had a great finance experience with Russ Kabrins as well who helped me get my paperwork completed in the finance department. I always recommend this dealership to my friends, I also have an Abarth and absolutely love it, and I get treated like a good friend when I'm there. Great dealer, great service, and stellar cars. LOVE MY 500s! More
No Help I have owned a 500 Sport for less than a month. It has been in for service 5 times so far. All the electrical modules were not replaced prior to the I have owned a 500 Sport for less than a month. It has been in for service 5 times so far. All the electrical modules were not replaced prior to the sale to me. I still have a minimum of3 more visits before the car is correct. The most recent development is that the headlight assemblies have 1" holes in the back due to a heap install for HID headlamp bulbs. Not repaired prior to sale. Having difficulty believing that this dealership can deliver used cars to clients with these issues excused as acceptable. Very disappointed, my sales person, and the Studio Manager have decided to estrange themselves from any further involvement in rectifying the situation. Caveat emptor More
Awesome! Great experience working with Michael Passage and his FIAT team! He was very knowledgeable and friendly, and I never felt any pressure to make any dec Great experience working with Michael Passage and his FIAT team! He was very knowledgeable and friendly, and I never felt any pressure to make any decisions before I was ready. 5 stars! More
It's hip to drive a Fiat!!!! I highly recommend this Fiat dealership!!!Why???Because it was the easiest without any pressure car deal I ever had,my sales person was a cute hipster I highly recommend this Fiat dealership!!!Why???Because it was the easiest without any pressure car deal I ever had,my sales person was a cute hipster kinda girl who listened to me and not even try to up sell me, she advised me as if I was her friend, anyone who is in the market for a Fiat, go see Courtney, Ms Brown if you are nasty,lol ;-) I think this dealer is related to the Santa Monica Fiat dealer and the reviews here on Dealerrater don't lie, good job Van Nuys Fiat!!!! More
Best.Experience.Ever While comparing Hybrids to Electrics, I wandered into Van Nuys Fiat to check out the 500e in person. I fell in love with the drive, the savings over g While comparing Hybrids to Electrics, I wandered into Van Nuys Fiat to check out the 500e in person. I fell in love with the drive, the savings over gas, and the great team of Jason, Perry, Michael Passage, and Daniel Ryan. Michael was first up and spent TWO long visits and test drives (needed to bring my husband back to see if he could fit). Michael even hopped (ok, maybe not hopped) in the back WITH my husband for one test drive to really prove that if needed I could get 2 over 6 foot tall adult men in the back seat - (providing proof and lots of laughter). Signing the paperwork now and am SO excited! More
My best new car buying experience so far!!! I have been shopping on line to get the best deal for an all new 2015 Abarth automatic, went to OC Fiat, but I won't refer my worst enemy to them, you I have been shopping on line to get the best deal for an all new 2015 Abarth automatic, went to OC Fiat, but I won't refer my worst enemy to them, you're looking for customer service with the best deal go see Michael Passage, Jason Frieder and Frank Rastegar, one for the Abarth product knowledge and customer service, one for giving you the best deal and one for not being a liar when you sign your paperwork in finance. If I could give 10 Stars I would do it right away!!!I Have been there since 5pm and left at 11pm, not because of them but because of me, I couldn't make up my mind choosing between a Cabrio or a Hatchback but with the right guidance and recommendation I drove off with an all new 2015 bianco Abarth with the 6 speed automatic and Rosso leather interior!!!NO, they didn't pay me extra or discounted the Abarth more just for me writing a review, iI've done my research and both Yelp and Dealerrater were good sources to find out how this new edition to the Auto Gallery Group is operating, they will earn my business next year when I'll be trading in my 2010 BMW 645i Cabrio for an all new Alfa Romeo 4C, thank you guys for making this new car buying experience the best one ever, oh yes Michael, you should become a stand up comedian or a spokes person for Fiat in their commercials!!!!!!!!!! More
AMAZING! I'll make this short and sweet... I met Michael through chance at a Fiat event back when I owned my 500 sport that I purchased at Fiat in van nuys bef I'll make this short and sweet... I met Michael through chance at a Fiat event back when I owned my 500 sport that I purchased at Fiat in van nuys before Michael worked at the Van Nuys studio, but when we met I was one of those that had tons of questions about the Abarth although he was not working he was patient and answered all my questions so when I was ready to buy my Abarth I looked him up and was able to buy my Abarth pain free and at a fair price (other stealerships had a 10k mark up) Michael made sure I didn't pay a ridiculous mark up... Since then my family have bought 3 different 500's from him. Michael is definitely the go to guy for anybody looking to pull the trigger on a new car!Thanks Michael! More
Best car experience I've had Everything was great, we test drove the vehicle, talked about options and met with the finance manager and we were done. Very smooth experience, unlik Everything was great, we test drove the vehicle, talked about options and met with the finance manager and we were done. Very smooth experience, unlike many other dealers who use pressure tactics. Michael was very friendly and professional, not once did I feel pressured in to the deal. More