Van Nuys Alfa Romeo Maserati

I have gone to different dealerships and my APR was always between 4.5-5%. The price and APR were always the first 2 things that came up in conversations when discussing a car and since I had already b always between 4.5-5%. The price and APR were always the first 2 things that came up in conversations when discussing a car and since I had already been to many and got about the same APR, I figured this place would be the same. I was never told the APR and there is so much writing on the paperwork I didn’t see it but I just got a letter in the mail saying my APR is over 12% I had no idea since it was never mentioned by anyone. I figured it would be the same as the other places I had applied to. I guess since I’m a young woman they saw that as an opportunity to take advantage of my lack of knowledge in car sales. There’s nothing I can do about it now but I can believe my APR is over 12% and a $21k car will end up costing me $37k because of it. I am super disappointed and saddened that this happened to me. I should have stuck with the other dealerships or even a bank loan since my APT would have been 4.5% but I’ll take this as learning lesson. More

Wonderful experience from beginning to end! Thank you Johnny for the great experience! You are such a professional and go above and beyond for your customers! Thank you Dan for the attention to detail du Johnny for the great experience! You are such a professional and go above and beyond for your customers! Thank you Dan for the attention to detail during the finance portion of the sale. I am so grateful for the effort from everyone involved! More

Stany went above and beyond with the customer service. He helped me for over a month to find the car I wanted and stayed late to make it happen. He really made the whole experience for me and I am very thank helped me for over a month to find the car I wanted and stayed late to make it happen. He really made the whole experience for me and I am very thankful. Evelyn was also very helpful with the paperwork. More

Loved my experience, I’d definitely recommended them to all who’s looking for quality and an efficient service ! Such a professional and welcoming atmosphere ! Thanks again Cesar! all who’s looking for quality and an efficient service ! Such a professional and welcoming atmosphere ! Thanks again Cesar! More

The staff is friendly and professional and greet you with a smile. They get you in quickly and go over everything that will be done to your vehicle. Service is outstanding. a smile. They get you in quickly and go over everything that will be done to your vehicle. Service is outstanding. More

The dealership was very clean and they were following COVID19 protocol. The waiting area/lounge could have been a little nicer. Did not feel very inviting or unique. The staff was very friendly and respo COVID19 protocol. The waiting area/lounge could have been a little nicer. Did not feel very inviting or unique. The staff was very friendly and responded very quickly. The dealer add-ons marked up the price, more than I expected. And they are options I would not purchase. More

I had a great experience and will definitely recommend my friends. Luis and Daniel are a great pair and we’re amazing to deal with. Can’t thank them enough. friends. Luis and Daniel are a great pair and we’re amazing to deal with. Can’t thank them enough. More

As a first time car buyer I couldn't have asked for a better experience. Not as painful as I imagined it would be. Brandon and his manager Dan were very honest and straight forward while helping me find better experience. Not as painful as I imagined it would be. Brandon and his manager Dan were very honest and straight forward while helping me find the right car. They made it so easy to understand the buying process by answering all the questions I had, including the ones I was embarrassed to ask in fear of sounding brand new. Lol Danny in finance was hilarious and easy to talk to as well. He was thorough and wrapped up my night rather quickly. If you're thinking of getting a new car this place is the place to go and these guys are the guys to work with! Will be glad to do business with them again in the future. 10/10. More

He was perfect and extremely helpful!! We found the best Alpha Romeo for an amazing deal with his help and our experience could not have been better. We are so happy and grateful we got to work with him and Alpha Romeo for an amazing deal with his help and our experience could not have been better. We are so happy and grateful we got to work with him and we highly recommend him to anyone who is looking for a new car. More

Got us a great deal on the exact spec car we we were looking for- Ricardo Arias was helped us with the transactions as well. Both demonstrated great knowledge in the cars and I appreciated their integri looking for- Ricardo Arias was helped us with the transactions as well. Both demonstrated great knowledge in the cars and I appreciated their integrity throughout the negotiations. More