Van Nuys Alfa Romeo Maserati

Great service! Danny is very friendly, helpful and understanding. He called with regular updates on the status of the car. It was an item being covered under the extended warranty, so we had to wait understanding. He called with regular updates on the status of the car. It was an item being covered under the extended warranty, so we had to wait for approval from the warranty company, tthe adjuster was a bit slow to get out to the car to approve the work. More

Thank you and hope it won’t be the last car Much respect Thank you and hope it won’t be the last car Much respect it was pleasure working with you and the guys at the service might as well acted profession Thank you and hope it won’t be the last car Much respect it was pleasure working with you and the guys at the service might as well acted professionally More

My salesman, Ryan Pope, was responsive and well- informed; Fin.Mgr. Daniel Aceveda was hard to reach, and slow to respond - He was very upset when I kept the “customer copies” of my documents, tho ‘ informed; Fin.Mgr. Daniel Aceveda was hard to reach, and slow to respond - He was very upset when I kept the “customer copies” of my documents, tho ‘ he’d never responded to my inquiries to clarify whether I should keep them or return them; also , my wiring instructions from him omitted the name of the account holder and my bank wouldn’t process the transfer without this, necessitating a delay while I found someone to resolve this (Mr. Aceveda was again not available!). Also, I received no info as to when to expect my title and the AZ Motor Vehicle Dep’t has yet to receive any info to allow them to issue me a temporary registration/permit! I have been unable to drive my new car for a week!( My understanding is that the dealer typically sends them the necessary info to issue this immediately after the sale). I spent another two hours yesterday getting them to issue this temp. Permit is alternate means .... in all my car purchases over the years, I have never experienced this type of dealer response. More

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Jonathan, Cesar and Sam were very respectful, kind and professional. Did a great job and stayed till 1am helping us leave in my dream truck. :) professional. Did a great job and stayed till 1am helping us leave in my dream truck. :) More

My car was taken in for service to replace the headliner with the corrected color. The service took 3 months to be done but it was due to delay in getting the correct parts. Jacky took care of my car and wa with the corrected color. The service took 3 months to be done but it was due to delay in getting the correct parts. Jacky took care of my car and was very nice to deal with. I am satisfied with the service she provided. More