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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

4.7
2,527 Reviews

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,527 reviews

November 01, 2020

Yohana and Joe are the most amazing, friendly, nice people I have ever dealt with at a dealer. They would always contact me and let me know details. More

by AZI_2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Yohana
Nov 03, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you for your kind words. We appreciate the 5 stars.

November 01, 2020

the service adviser was not in touch with me regarding the process and what is going on with the repair. I was not being updated about the timeline and what is being done. More

by FAFAR101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny
Nov 03, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you for your feedback. Has someone contacted you in regards to your vehicle? Please let me know how I can be of help.

October 31, 2020

Our sakes agent Allen Khalil is very professional, very patient and accommodating to our needs in choosing our new car. Very excellent customer service never judge mental, always listening and understandin More

by liezl.tamula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allen Khalil, Daniel Acevedo
Nov 03, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the review. We appreciate your words. It is because of customers like you that we can continue to be #1 Alfa Romeo store in the world.

October 31, 2020

Great was helpful and honest! Got what I wanted! Great was helpful and honest! Got what I wanted! Everything went smoothly Thank you Patient kind funny easy to work with he’s simply t More

by Tianna.campo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Aguilar
Nov 03, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5 star review. Congratulations!

October 31, 2020

My salesman Jerry was amazing he got the exact deal that I wanted on the car that I love.... And Daniel was just as great with finishing up with the rest of the financial paperwork. More

by RSTEPANIAN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Keioglian, Daniel Acevedo
Nov 07, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5 star review, we hope you are enjoying your new car!

October 31, 2020

Very quick, very easy, very friendly, and very helpful team. The ease of the deal was unmatched and Joscha was the best. Would tell everyone interested in a new car to not just get an Alfa but go to Russe More

by DCROSSI888
Recommend Dealer
Yes
Employees Worked With
Joscha Maass
Nov 07, 2020 -

Van Nuys Alfa Romeo Maserati responded

Congratulations on your new car! Thank you for the 5 star review.

October 30, 2020

I just want to say Yohana was fantastic. This is the 2nd time I worked with her and she has provided outstanding service. Thank you Yohana. More

by HARYAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yohana
Nov 10, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you for your 5 star review!

October 30, 2020

The lack of customer service provided has never been paralleled. So much disconnect with multiple staff members resulted in my not moving forward with the purchase. Get your act together if you want to More

by masonrasmussen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Olvera
October 29, 2020

Rayan AskaruNice to work with and he saved the Corvette Rayan Askaru Nice to work with and he saved the Corvette stingray till Wednesday so I would have chance to buy it. Thank you Rayan. Jerome More

by JEROME.OCONNOR
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rayan Azkari
Nov 10, 2020 -

Van Nuys Alfa Romeo Maserati responded

Congratulations! Thank you for your 5 star review.

October 28, 2020

Kenny is service was Awesome! and the problem that I was having with my Fiat are working Great Now! However Kenny was not there when I went to pick up my car but everyone in the service department were Fri More

by SANDYSUE1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan and Sammy
Nov 07, 2020 -

Van Nuys Alfa Romeo Maserati responded

We are very pleased to hear that the issue with your car was fixed. Thank you for your 5 star review.

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