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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

4.7
2,527 Reviews

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,527 reviews

November 15, 2020

Hwan was exceptionally friendly and great to work with. We were at the dealership for a while but understaffing due to Covid seemed to be responsible and we made it through just fine. Got a great car, full More

by Ata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Swan Kim
November 14, 2020

Kenneth greeted me and provided best of the class service when I needed a regular maintenance service. Kenneth followed up timely and meticulously. I truly enjoyed the experience at this dealership. More

by Ray Li
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
November 12, 2020

Great service only place I would take my Alfa Romeo to get service. Kenny was on time with everything and took care of everything without hesitation. More

by Tanvir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
November 10, 2020

I had a great experience at Russell Westbrook with Patrick, Andrew, and Allen. They helped me get that car I wanted at a great price. Outstanding service, kindness, and knowledge of the brand. I am ex More

by dearborn.t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick, Allen Khalil, Andrew Herrera
November 08, 2020

Jerry K. is a fine, helpful salesman who will always go above and beyond to earn your business. His customer service is second to none. More

by ANTONIO15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn from Finance, Behreg (?) from Parts is so helpful, Jerry Keioglian
Nov 09, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you for your kind words! We aspire to provide exceptional customer service here at RW Alfa Romeo Maserati.

November 06, 2020

I def would recommend this location to everyone. Staff are very helpful and friendly. Allen and Patrick were not there to help, but Mel was able to assist us to get the deal done. Everything went smooth a More

by Neil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melroy Fernandes
Nov 07, 2020 -

Van Nuys Alfa Romeo Maserati responded

Congratulations on your new car! Thank you for the 5 star review.

November 06, 2020

I had to compromise on the miles and wasn't given what I was promised. When I made it to the store they were like either take it or leave it. More

by bharath.kalkur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melroy Fernandes
November 05, 2020

Allen Khalil and the whole Alfa Romeo staff were amazing! Great customer service. Couldn’t be more happier with my new car! Thank you again! More

by christyy924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Khalil
Nov 06, 2020 -

Van Nuys Alfa Romeo Maserati responded

Congratulations on your new car! Thank you for your 5 star review.

Nov 07, 2020 -

Van Nuys Alfa Romeo Maserati responded

We are glad to hear you had a great experience. Thank you for the 5 star review and congratulations on the new car!

November 05, 2020

Lack of information between customer service and service department at the time of making the appointment for service making waste time at the service date. More

by CHEMARIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None applicable
November 04, 2020

I was afforded an excellent purchase by all parties involved. Special kudos to Edwin Fox for making the experience even better. Everyone was totally professional from my greeting, throughout the proces More

by jftolbert1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Vega
Nov 07, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you for your kind words. Congratulations on the new car!

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