Van Nuys Alfa Romeo Maserati
Van Nuys, CA
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Quick and friendly. A part was even covered under warranty even though I didn't know it. The took care of the car right away while I waited. warranty even though I didn't know it. The took care of the car right away while I waited. More
Joscha Maass 5 STARWe had gone to several dealerships to Joscha Maass 5 STAR We had gone to several dealerships to look at 3 major brands, We literally had to beg for help. When arriving at Alfa Romeo, Jo Joscha Maass 5 STAR We had gone to several dealerships to look at 3 major brands, We literally had to beg for help. When arriving at Alfa Romeo, Joscha immediately went out of his way to assist us. He was helping another customer at the time so he attempted to engage another sales associate. He suffered our same experience. I can only explain it as a lack of apparent interest.. He was able to successfully manage both us and the other customers and provide a great customer experience. He is the reason we returned and are now the owners of a beautiful Giulia. More
The service writer Kenny was a very nice and attentive. You should consider a new Service Manager as Joe was very rude & obnoxious.. I manage a body shop that works on mostly Tesla's. Found myself doing a You should consider a new Service Manager as Joe was very rude & obnoxious.. I manage a body shop that works on mostly Tesla's. Found myself doing a redo from a different body shop of a 2018 Giula (sp). I had your shop replace a wire harness and R&I the instrument panel. They broke parts and tried to blame me. Next Alfa gets flat bedded to Glendale. More
they are scammy and not very honest about packages and what's comes with the car and are not helpful, I would recommend they clean up there sales room too its dirty what's comes with the car and are not helpful, I would recommend they clean up there sales room too its dirty More
Staff were polite and professional. Work completed Staff were polite and professional. Work completed correctly and in a timely fashion. Yohana Carpenter was excellent as usual. All the above re Staff were polite and professional. Work completed correctly and in a timely fashion. Yohana Carpenter was excellent as usual. All the above refers to her. More
Jackie is the best! Makes going to the dealership a better experience. Highly recommend. They also work fast and will send an Uber to and from where you are. better experience. Highly recommend. They also work fast and will send an Uber to and from where you are. More
Cesar was absolutely amazing and helped me though all of my car needs and founds me a deal me and my family are happy with. Cesar kept making sure we were comfortable purchasing a vehicle and found me my dr my car needs and founds me a deal me and my family are happy with. Cesar kept making sure we were comfortable purchasing a vehicle and found me my dream car. Very happy with the service! Will definitely buy another car from them again! More
Cesar was the best salesman, and I use the term loosely because he helped me out as if his own family was getting into a new car. He had more patience than I did! My family was in and out in no time withou because he helped me out as if his own family was getting into a new car. He had more patience than I did! My family was in and out in no time without any argument. No negotiating needed. Upfront price with no games. Make sure he's the only person you go to if you want a fast, easy process. Thanks again Cesar! More
Very helpful staff ! You don’t feel like they are trying to sell you something that is overpriced. Great environment, great customer service , they explain every detail . I am happy that we have found this to sell you something that is overpriced. Great environment, great customer service , they explain every detail . I am happy that we have found this place . I highly recommend you working with Allen .. he is the best !! More