Van Nuys Alfa Romeo Maserati
Van Nuys, CA
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Brandon Carter provided great service. I felt very well taken care of and everything was explained to me in detail. Overall very pleased with my entire experience. taken care of and everything was explained to me in detail. Overall very pleased with my entire experience. More
Very poor performance. I was going to buy Levante Trofeo. They failed to disclose that it had 3400 miles and that it was a DEMO before they ran my credit. They ran my credit and offered me high interest rate They failed to disclose that it had 3400 miles and that it was a DEMO before they ran my credit. They ran my credit and offered me high interest rate or 4.8%. I obtained an approval from Bank of America at 2.8% on my own and informed the Patrick that I am bringing my own financing from BOA. Patrick, despite of promising me that my credit will not be ran again, did run my credit again. I have decided not to purchase from Russel Westbrook. I am taking my business to another Maserati Dealer. More
Loved our experience! Allen and his manager were so helpful and so quick in getting a deal done! When we were sitting with the lady in finance, she told us how Russell Westbrook brought in tacos for th helpful and so quick in getting a deal done! When we were sitting with the lady in finance, she told us how Russell Westbrook brought in tacos for the team when they worked a 13 hour day. That says a lot about how an owner treats their employees. They are taken care of, so in turn they take care of their customers. I will definitly be a lifelong customer More
The purchase was actually made by my son. He is very happy. However, I was not so happy with the interest on the loan. I co-signed for him. He put a hefty down payment (more than half the cost of the ca happy. However, I was not so happy with the interest on the loan. I co-signed for him. He put a hefty down payment (more than half the cost of the car). He went there with the advertised amount of car, but when we got there the price was different due to the extra package that was already installed in the car. That’s the price that should had been advertised. In the end, it was his decision and he loves his car. More
Very friendly service . Courteous . They even worked around my schedule to make it easier on me to drop off and pick up my car . Even with the loaner they were very convenient around my schedule to make it easier on me to drop off and pick up my car . Even with the loaner they were very convenient More
I am very happy with my new Alfa Romeo Giulia and with the service I got from Brandon. Super helpful and easy to work with. Highly recommend! the service I got from Brandon. Super helpful and easy to work with. Highly recommend! More
I appreciated their help in working with me to reach a good deal on my car. I would have appreciated them giving me a full tank of gas though! good deal on my car. I would have appreciated them giving me a full tank of gas though! More
Very friendly service. Courteous. They even worked around my schedule to make it easier for me to drop off and pick up my car. Jacky the service adviser was amazing my schedule to make it easier for me to drop off and pick up my car. Jacky the service adviser was amazing More
It is easy to schedule appointments. Service appointment was completed in a timely manner. All service staff and porters were friendly and attentive. But dealer needs to add more electrical outlets in cust was completed in a timely manner. All service staff and porters were friendly and attentive. But dealer needs to add more electrical outlets in customer lounge More
The entire experience was great. Jerry was a great salesman to work with. He presented an offer that was much better than other local Alfa Romeo dealers and was very responsive. I’d be happy to lea salesman to work with. He presented an offer that was much better than other local Alfa Romeo dealers and was very responsive. I’d be happy to lease another car here, and I’d definitely recommend them to my friends. More