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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

4.7
2,527 Reviews

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,527 reviews

February 10, 2021

Nice reps to work with. Efficient and convenient to complete 100% of the process remotely. Loved the home delivery of my car where they swapped and took my trade-in vehicle all at the same time. Thank More

by cmkessler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Michael, Luis Vega
February 10, 2021

Nice dealership and customer service. The salesman was very knowledgeable and informative. The deal was fast and efficient. The lady in the financial department was great as well. More

by SYMONEMCARTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Aguilar
February 10, 2021

Nice, clean, professional dealership. Attentive customer service. Vega was a pleasure to work with, and made the process very seamless. 10/10 recommend working with him! More

by E. Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Vega
February 08, 2021

Amazing. I enjoyed my car buying process with the team here and their service department is also amazing. I enjoyed a free car wash after they changed my oil. Everything was awesome from their text commun More

by STEVENSPENCERELLIOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Gamino, Daniel Acevedo, Jonathan Olvera
February 08, 2021

Vahag was extremely professional and helpful and made it happen for us - he's definitely a star player all should seek working with. Everyone else was kind and accommodating, thanks team! More

by AAMARVAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vahag Zhamkochyan
February 08, 2021

I came to have my Fiat checked out and also because I had a recall. I was helped by Kenny. He was amazing. He made my experience here memorable and made it easy for me to want to come back here in the future More

by SOLORZANO.MERCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
February 07, 2021

Having to pay for the tire, tracking and paint package was very upsetting. Dealership is not in a ideal location, it's congested being that it's right in the side walk, also music is a bit high inside, ba More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Herrera, Daniel Acevedo
Mar 03, 2021 -

Van Nuys Alfa Romeo Maserati responded

Hello, We value your business and appreciate the feedback. We're sorry to hear that our facilities were not up to your standards. We'll look to use this feedback and improve them. Please reach out to us if you have any additional feedback or if there is anything we can do to help you. Thank you,

February 07, 2021

Luis vega was respectful and professional. And Daniel seemed conspicuous. Then environment was welcoming and it felt no judgment was given. Overall a good experience. More

by vespinoza911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Acevedo, Luis Vega
February 05, 2021

Thanks for service. Really I appreciate Your perfect job. Currently the JULIA is running like brand new. To all of you who got involved in this I would say again, a perfect job is done starting with Jacky. More

by Vahan Kazandjian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vahag Zhamkochyan
February 05, 2021

Admittedly I am not the easiest customer to appease. Swan was the best sales person I have dealt with (auto or otherwise). Great to work with! I most appreciated his transparent style and the length he will More

by MF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Swan Kim
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