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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

4.7
2,527 Reviews

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,527 reviews

February 26, 2021

Customer service here is always kind and great! Some team members were not wearing proper masks and not observing covid. I would appreciate if this were better handled in the future. Thanks! More

by DREAMPINKUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know
February 24, 2021

Everyone was very helpful and answered all our questions. Andrew knew a lot about the car we went to see and eventually purchased. Great dealership for sure. More

by mena06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Herrera, Daniel Acevedo
February 24, 2021

Luis Vega and Jonathan lovers were amazing to work with, they explain and made everything very easy . Looking forward a great Sales guy contact Vega More

by rosario.cracchiolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Acevedo, Jonathan Olvera, Luis Vega
February 24, 2021

I loved my experience at the Alfa store. Sami and his sales team really took care of me and were patient with my car purchase More

by jgarnell24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Estrada, Maria Gamino, Luis Valdez, Daniel Acevedo, Swan Kim, David Hurtado
February 24, 2021

Provided exceptional service from my initial phone call from looking to commiting to Jonathon professionalism to lease me 1st Alfa Romeo Car. Dan was also great to deal with my final paper work and fina More

by michaelchiranian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dan orel, Jonathan Olvera
February 23, 2021

The service dept staff have all been very professional and helpful. They have been very accommodating and pleasure to work with. I’d definitely recommended Russell Westbrook of Van Nuys service dept. More

by elise.arlene
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
N/A
February 23, 2021

Paola was great to work with, even delivered the car on her day off!! Extremely happy with service and vehicle. First time purchased vehicle site unseen, and couldn't be happier. Jeep was in immaculate c More

by MJW2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Leisenring; Paola Tapia, Brandon Carter
February 22, 2021

Very professional, no Hassel, excellent service!! I was in and out driving my new vehicle. Very clean and thorough. Nice selection of inventory, very pleased. More

by Ashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Earl
February 22, 2021

Advertised pricing is misleading. Ended up 2500 more compared to advertised price. My worst experience buying a car. Disappointing .had to stay extra long time to finish the transaction More

by BIMALR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Valdez
Feb 24, 2021 -

Van Nuys Alfa Romeo Maserati responded

Hello, We're sorry to hear there was any confusion around pricing. We'll make sure to pass this along to our team to ensure our ads display clearer information around pricing. Thank you for this feedback, and we're focused on constantly improving for the benefit of you and future customers. Thank you,

February 21, 2021

Clean and quality cars. Excellent customer care. Masks and social distance in effect. Prices were below Blue Kelly Book. Competitive APR financing. Check them out. More

by MICHAELESTUARDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Olvera
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