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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

4.7
2,527 Reviews

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,527 reviews

April 16, 2021

Always great work and outstanding customer service! Ms. Carpenter is friendly and knowledgeable in my car needs. It’s always a pleasure to drop off my car and get an Uber to and from work. The service depa More

by S07REYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johanna Carpenter
April 15, 2021

I liked everything, the car was clean, the history of the car was real,special thanks to Mark, who helped me understand my purchase and showed exceptional friendliness and professionalizm. More

by Sergey
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Hurtado
April 15, 2021

David helped me purchase my first car! He explained everything really well to my friend and I. He got straight to the point and did not make us wait around for no reason. He helped me get a great deal More

by JACOB.SULAHIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Dahhan, David Hurtado
April 14, 2021

Jonathan has been great in every aspect. We started with emails and phone conversations during which he helped me in choosing the car and the T&Cs. And ended up in a smooth delivery process. Great also the More

by tantoperaverlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Olvera
April 13, 2021

Everyone was friendly and efficient. Business was pretty direct and expeditious. They were not afraid to deal on the phone and text to reach a deal. More

by INTI2713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Gamino, Brandon Carter, Daniel Acevedo
April 13, 2021

Yohana was fabulous! She was so attentive and meticulous in rescuing my Stelvio after horrible towing company disabled it. She made my stress go down and coordinated very well with my insurance company, get More

by TAYLORESTEWARTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yohana
April 12, 2021

I purchased the 2020 truck because it was exactly what we were looking for and the advertised price was fair. However, the mandatory Tire, ELO GPS and Protection package add $2500 to the selling price before More

by ROBERTVDHEIDEN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josch Maass
Apr 22, 2021 -

Van Nuys Alfa Romeo Maserati responded

Hello, Thank you for your business and review. Your feedback is important to us, and we would like to apologize for any inconvenience we may have caused. Please reach out to us if you have any further details of your visit. You can send an email to rick@russellwestbrookam.com.

April 11, 2021

Overall our experience was great. We were double Overall our experience was great. We were double booked, standing around until someone came out to assist us. Andrew showed us the Tacoma we wan More

by calvillo951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Herrera, Jonathan Olvera
April 09, 2021

Great service. I’ll always bring my vehicle here. Kenneth in service is always a pleasure to work with. He kept me updated throughout the whole process. More

by PAMELA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Treder
April 09, 2021

Yohana was friendly and professional when greeting me and immediately took in my car for service. She kept in contact with me by text and delivered my car to me on time. More

by MICHAEL@ACCIOCINE.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Swan Kim
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