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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

4.7
2,527 Reviews

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,527 reviews

April 24, 2021

They weren't straight with me, lied multiple times, never got a proper quote, that is easy to understand. They forgot to provide the mats with the car, misplaced the temporary licence plates. But at the end More

by TIBIMAKAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Hurtado
Apr 27, 2021 -

Van Nuys Alfa Romeo Maserati responded

Hello, Thank you for your business and feedback. We apologize for any inconvenience during your visit with us. We will use this feedback to improve our team's processes and training. Please reach out to us if you have further details of your visit. You can send an email to rick@russellwestbrookam.com. Thank you,

April 23, 2021

Yohana was very helpful and thorough. She responds promptly and answered all the questions I had. She helped make the process smooth and I was very satisfied with the service provided. More

by cindya629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yohana
April 22, 2021

Had to come back 2x to get my oil topped off. For the price? Not worth the hassle sorry Not good service with the person that took this appointment . More

by KIUTZEES3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacky Service Dept
Apr 22, 2021 -

Van Nuys Alfa Romeo Maserati responded

Hello, Thank you for your business and review. Your feedback is important to us, and we would like to apologize for any inconvenience we may have caused. Please reach out to us if you have any further details of your visit. You can send an email to rick@russellwestbrookam.com.

April 22, 2021

Buying a truck out of state was made easy from the sales person (Rayan) to finance (Evelyn). Thank You for all your help. Love my new truck. Will recommend Russell Westbrook to all my California friends. More

by BOWLINGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayan Azkari
April 21, 2021

The service was very quick, efficient and friendly I The service was very quick, efficient and friendly I waited for my car and everything was completed in about 90 min. I would recommend this se More

by WILLIAM.WANGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacky in service
Apr 21, 2021 -

Van Nuys Alfa Romeo Maserati responded

Hi William, Thank you for your business and the kind words. We're thrilled you had a smooth service experience with us. Please let us know if there is anything else we can assist you with. Thank you!

April 19, 2021

I RECOMEND THIS DEALER 1000% Jonathan helped me finance a jeep. He stayed past Open hours and he did the imposible offered more on my trade in. There customer friendly im Glad i drove to this dealer they hav More

by jeepsrt86.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Olvera
April 19, 2021

Great service as always. Staff is friendly and knowledgeable. I would recommend my friends to stop by and check them out. They will not be sorry More

by LTSKCKIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vahag Zhamkochyan
April 17, 2021

Great experience. Mike was awesome. Evelyn was awesome. helpful professionals with good intentions for me and my family. And... We left with a certified pre owned SUV! More

by dmaestanfill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Evelyn
April 17, 2021

Jonathan was awesome. He explained all the features of this performance car and he was very knowledgeable during the test drive. All of our questions were answered and he was so professional, respectful, More

by David O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn Olivares, Jonathan Olvera
April 16, 2021

Very nice & clean environment with amazing service! Definitely recommend purchasing from here whenever you are ready to buy! Have a bunch of different options whether new or used More

by JOSHUAABROWN1004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilian
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