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Van Nuys Alfa Romeo Maserati
Van Nuys, CA
2,527 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,527 reviews
August 07, 2021
Very pleasant transaction. Nice and friendly staff as always. Not the first time buying for me and my family. Special thanks to Luis V salesperson, sales manager and GM. Thanks a lot everyone always. Not the first time buying for me and my family. Special thanks to Luis V salesperson, sales manager and GM. Thanks a lot everyone More
by soad6661
Verified CustomerEmployees Worked With
Maria Gamino, Luis Valdez
August 07, 2021
Took very long time, we spent there almost 2.5 hours, the car wasn’t ready. Car was with not a full tank and not clean, we were waiting for them when they wash it and clean it.. car wasn’t ready. Car was with not a full tank and not clean, we were waiting for them when they wash it and clean it.. More
by tmotorcar5
Employees Worked With
Vahag Zhamkochyan
August 04, 2021
Jacky was so helpful and very responsive. She did her best supporting me as soon as I walked in to her dept. Labor price was high but out of her control. best supporting me as soon as I walked in to her dept. Labor price was high but out of her control. More
by snalbantian
Employees Worked With
Jacky
August 04, 2021
Friendly fast service. Always a pleasure to go there. This last service I just showed up without an appointment and they were happy to take my car. Service was done an hour earlier than quoted. This last service I just showed up without an appointment and they were happy to take my car. Service was done an hour earlier than quoted. More
by Thom
Employees Worked With
Jackie Chan. Five stars!
August 03, 2021
Yohana, my service manager, was 100% courteous, attentive and professional. She made sure I had rides to and from when my vehicle had to unexpectedly be kept overnight. and professional. She made sure I had rides to and from when my vehicle had to unexpectedly be kept overnight. More
by MATT_WESTPHALEN
Employees Worked With
Yohana in Service
August 02, 2021
Jackie was extremely friendly. I am a little disappointed in how they managed a “toll roads” bill. They never notified me until i came to pick up the car but it took 4 weeks to fix my car as the engine had t in how they managed a “toll roads” bill. They never notified me until i came to pick up the car but it took 4 weeks to fix my car as the engine had to be replaced. They tried to tell me that it was the first notice but this turned out to be untrue. I know this because my wife and I drove 2 cars that day on the same route and we only paid $8 for the other car. As a result, I had to pay over $60 for what should have cost $8. Again, very disappointing that they didn’t reach out to me when the first notice was received so I could have pay it sooner and avoided the additional penalty. I guess I should have been more proactive but it would have been nice to get that phone call as a reminder. More
by rbmjr617
Employees Worked With
Jackie Chan
